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Holiday Inn Express Hotel & Suites Hays

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Traveller (16)
Room & Suite (20)
Dining (5)
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Overview
  • Excellent60%
  • Very good32%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(14 reviews)
“newer hotel”(11 reviews)
“nice hotel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Hays
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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All reviewscinnamon rollsnewer hotelnice hotelwestern kansascomfortable roomssausagethe breakfast areawould stay here againup to datequiet roomking suiteroad triplate checkeggsnight's sleepindoor poolcoffee maker
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11 - 15 of 342 reviews
Reviewed 28 December 2017 via mobile

Hotel looks modern and attractive from all physical aspects. But for the price of $100+ a night, I wasn’t particularly impressed. Staff is great, room was good, maybe a little small. By far the biggest disappointment was the breakfast. Everything is rubbery and microwaved. Good...More

Thank Thomas M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HaysResponded 13 January 2018

Hi Thomas M, Thank you for staying with us and leaving us feedback. Though I am glad to know that you find our facade and hotel staff's service pleasing, I regret that your satisfaction was tarnished by the quality of the breakfast. Making your stay...More

Reviewed 22 December 2017 via mobile

Comfy beds, efficient and pleasant staff. Would stay again. Great location off the interstate and next to plenty of dining options. Clean and spacious rooms. Standard experience you would expect from a holiday inn.

Thank John W
Reviewed 28 November 2017 via mobile

I stayed for 4 wonderful nights. Everything was in order. The check in was quick and no hassle. The room was well lit with good TV and internet. The bed was very comfortable and the bathroom was bright with good water pressure and hot water....More

Thank jvboyle
Reviewed 12 November 2017

The moment we walked into our room at this hotel, I saw two dead bugs (that looked like cockroaches) and one live bug on the floor in the entryway. I then found two more dead bugs in the bathroom on the floor. As we were...More

Thank John R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HaysResponded 26 November 2017

Hi John R, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly...More

Reviewed 4 November 2017 via mobile

My wife and I stayed at the HIE in Hays last night. Checkin was fast and friendly. The hotel is one of the newer ones in Hays and is very modern and well furnished. We had a king room. The mattress was too firm which...More

Thank Tom B
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 119 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Hays
#3 Romantic Hotel in Hays
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 119 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Hays
#3 Romantic Hotel in Hays
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (20)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
RobertHileman
10 June 2017|
AnswerShow all 4 answers
Response from Express4650 | Property representative |
No not pet friendly
0
Votes
Caleb M
24 July 2016|
AnswerShow all 2 answers
Response from KLisenbee | Reviewed this property |
The desk gives it upon your arrival..
0
Votes
Dennis K
24 April 2016|
AnswerShow all 3 answers
Response from Lubby M | Reviewed this property |
No pets, no emotional support or therapy animals. Only identifiable Service Animals allowed.
0
Votes
Room Tips
"I always request a top-floor room."
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"Pick a different hotel"
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"Do not stay here"
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"Think all rooms are good"
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