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Holiday Inn Express Hotel & Suites Garden City

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Holiday Inn Express Hotel & Suites Garden City
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Owensville, Missouri
Reviewed 20 July 2015 via mobile

We have always loved our stays at Holiday Inn. As a platinum club member we have enjoyed the benefit of breakfast in the mornings. This hotel had a disappointing breakfast. The pancake maker was broke and they were out of cinnamon rolls. The biscuits were getting hard... We have never had a disappointing experience before so we will not let...

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Helpful?
Thank Jennifer H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Jennifer H, Thank you for your feedback and for being an IHG Rewards Club Platinum member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast which was unacceptable. We will address these concerns. While we understand that your stay was not 100%...

kansas
Reviewed 20 July 2015

We stayed here in May 2015 for 1 night. Hotel staff were pleasant and the room was very clean. Used the hot tub and it was wonderful. The tile around the pool area was smooth making it a little slick for a wet area, be careful. We had breakfast here and it was good. First time using an automatic pancake...

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Helpful?
Thank qualitytech
Kansas
Reviewed 2 July 2015

This had always been my 'go to' hotel for over a decade, but my recent stay there was horrific! I work out in my room every day, and when I laid on the floor this time all I smelled was animal urine in the carpet. I was on the 3rd floor. During the night, I was awakened by a dog...

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Helpful?
Thank n8sureboy
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear n8sureboy, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable to hear that your stay this time was not as pleasant compared to your previous visits. Your...

Edmond, Oklahoma
Reviewed 24 April 2015 via mobile

Clean room, friendly staff and good breakfast. Easy off interstate. FYI no refrigerator in our room. I don't know if it was just our room or all of the hotel. Wifi worked well. Didn't use pool, but looked clean.

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Thank PO795
Loveland, Colorado, Usa
Reviewed 1 April 2015

While not nearly the hottest, newest or trendiest hotel that I have stayed at in the last few years while traveling for business it was comfortable and that staff was very friendly. In an area without many options this is most likely the best hotel in the area. I would stay there again if I get back to the area...

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Helpful?
Thank Derek S
Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Thank you for taking the time to write a review! I am so glad to hear you enjoyed your stay. We appreciate your feedback. Thank you again and we look forward to seeing you during your next visit.

Tucson, Arizona
Reviewed 1 February 2015

Stayed 2 nights, friendly staff, great internet connection. A little bit old worn hotel, old carpets, nice flat screen tv with good channel selection. Breakfast eggs were not very good. Very friendly staff, good location.

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2Thank Zhakallo
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Zhakallo, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the friendly staff, nice television, excellent internet connection and good location. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that you were let down by the breakfast items...

Colorado Springs, Colorado
Reviewed 30 January 2015

Our wrestling team came to Garden City for their big tournament. We all stayed here and I find it very good. It is clean and the people are friendly. It was a little noisy last night, but that's expected with a whole bunch of teenage boys around as their are other teams here as well, and it wasn't bad. The...

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Helpful?
2Thank Diane N
Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Thank you for taking the time to write a great review! I am so glad to hear our staff amenities and cleanliness made your stay enjoyable! We strive to provide superior guest service and to hear your experience and feedback is much appreciated. Thank you again and we look forward to seeing you during your next tournament in Garden City...

Joplin, Missouri
Reviewed 13 December 2014

I was just reading all the bad reviews of this property. I didn't have a bad experience at all. I've stayed here a few times and it's been fine. The rooms are clean, quiet, and the property was in a good location. The more important news is that Garden City stays in a boom state. This has driven the price...

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2Thank Whereaminow1
Fayetteville, AR
Reviewed 20 September 2014

This property has changed my image of Holiday Inn Express. Is there no corporate oversite? No franchise requirements to keep up with properties? The first clue that this property had not been kept up was the luggage cart that was in dire need of replacing. While waiting to check in, I notice there were water spots in the ceiling of...

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Helpful?
Thank Carmen1981
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Carmen1981, Thank you for taking the time to express your thoughts and concerns about your stay. Our goal is to deliver excellent guest experiences, however reading from your review I regret we weren't able to do so due to the maintenance levels and service received being sub par. The points you have raised are instrumental for us to improve...

Wichita, Kansas
Reviewed 19 September 2014

This was a disappointing experience! The receptionist was just a kid with no business in the Hospitality business! He treated me like I was his peer. I don’t like to deal with know-it-alls, because they always make you feel stupid. The room was nice and comfortable, I liked the pillows. But that is all I liked about this hotel, because...

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Helpful?
Thank WichitaViajero
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear WichitaViajero, Thank you for your for writing a review about your experience. I am sorry to read about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Garden City is conveniently located on the east end of Garden City where Hwy 156 and Bypass/Loop Hwy 83/50 converge. Start your morning off right with our complimentary Express Start breakfast we feature Express Brand cinnamon rolls. with hot items that include bisquits and gravy, egg and cheese omelets or scrambled eggs, bacon, or sausage, hot and cold cereal, fruit and juices. It is served from 6:30 AM to 9:30 AM each morning. The hotel features rooms with 2 queen size beds, king wheel chair accessible rooms, and king executive suites. Pets are welcome, with a $25 non refundable fee. All rooms have coffee makers, irons and ironing boards, hairdryers, 2/2 line phones, cable TV with HBO and on demand movies. The suites have sofa sleepers, bigger work desks, wet bars with fridge and microwave. We offer high-speed Internet at no charge and a 24 hour full service business center and guest laundry. The indoor pool, hot tub, fitness room are open 24 hours except Friday, Saturday and Sunday, when it closes at midnight. Area restaurants include Lone Star Steak House and Applebee's with an I-hop right across the street, shopping, movie theaters, Lee Richardson Zoo, Garden City Community College and Finney Count Fair Grounds all within 1 mile. Historical Boot hill, Dalton Gang Hide Out and Scott Lake State Park are within 45 minutes of Garden City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Garden City

Address: 2502 E Kansas Ave, Garden City, KS 67846
Region: United States > Kansas > Garden City
Price Range: $139 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Garden City 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites Garden City
Holiday Inn Garden City
Garden City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Garden City staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites Garden City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is set back from the highway so it was very quiet.”
 of 5 bubbles WildWendell, 21 Sep 2016 | Read review
“I prefer the rooms on either end, whether western- or eastern-facing and at least 2nd or 3rd story using the stairwells to bypass the lobby.”
 of 5 bubbles pvschmieder, 3 Sep 2015 | Read review
“Handicapped Accessible room number 103, king bed, is near the east entrance. Also great location if you have a dog.”
 of 5 bubbles kerma1950, 29 Aug 2014 | Read review
“The upper rooms are quieter with fewer people walking down the hall.”
 of 5 bubbles Kaylin1941, 10 Jun 2014 | Read review
“West-side (higher numbers), away from the bypass noise; front-side (even numbers) for a better view than alleys with construction or the mall.”
 of 5 bubbles JJS715, 9 Feb 2014 | Read review
5 of 5