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Gorillas Volcanoes Hotel

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Gorillas Volcanoes Hotel
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36 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Kigali, Rwanda
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 3 weeks ago

Clean rooms, safe environment, friendly staff. That's where it ends, here. There is a bar and a restaurant....both dead. Espresso at the bar takes 20 minutes, to get change another ten. TV and half the lights in my room did not work. Which is ok, since they don't switch on the generator during the frequent and lengthy power cuts for... More 

Helpful?
Thank Pascal C
Makati, Philippines
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 May 2016 via mobile

We drove here from Hima in Uganda - it was around a 6 hr drive, but worth it. The views were amazing! For food I ordered the chicken every time and the portion was large and nicely done. I ran through town in the morning and it was beautifully clean and organised. My room was at the front of the... More 

Helpful?
Thank Ruben_Heather
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Dear Guest, We thank you for choosing to stay at Gorillas Volcanoes Hotel. We appreciate your positive feedback which will go along way in helping other travelers choose a hotel in this area. We shall be delighted to host you again with your family. More 

Olathe, Kansas
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 April 2016

The food was excellent, the service was great, and the ambiance was really nice. The best pili-pili I've had. They have a variety of cuisines including Italian and more traditional Rwandan. We all enjoyed it very much.

Helpful?
Thank nkm615
San Marcos, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2016

Good outside patio...although the food prices are a bit high for Rwanda. Very good place for breakfast and for free wifi. Convenient location and friendly staff. Easy walk from town. Clean restrooms and good coffee too!

Helpful?
Thank upnhotair2
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Greetings and thank you for the great review. Please keep returning and enjoy the great coffee More 

Mombasa
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 September 2015

Check in was very fast and the room was clean and nice. Internet was no issues, password was provided for without issues. Breakfast was ordered very early and was ready so we could leave ready for a very long day. Enjoyed my short stay here.

Helpful?
Thank slofty
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

Thank you for choosing to stay with us. We are glad that you enjoyed your stay and are looking forward to hosting you again. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2015 via mobile

This property has a very calming effect for a traveler from a bustling city. It is quiet save for the proximity to the main road and occasional vehicles which could disrupt one's sleep. The green in the restaurant and sorrounding areas shows that they had conservation in mind & for nature lovers, this is like a little "Mecca" of nature... More 

Helpful?
Thank Nathan M
Annabel U, Public Relations Manager at Gorillas Volcanoes Hotel, responded to this review

We are glad you loved and enjoyed your stay at our hotel. Your feedback is very important to us and we really appreciate it. The hotel is committed to continuously improving guest experience. Please do not hesitate to return. More 

Gaia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 December 2014

The man who cleans your shoes after you return from your gorilla trek was quick and thorough- all else about this spot was acceptable but forgettable. I would think about staying somewhere else. The food was edible but not very good.

Helpful?
1 Thank gianabee
Edmond, Oklahoma
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 December 2014

Five of us stayed in three rooms before a Gorilla trip in November. The rooms were sufficiently equipped, clean enough, and Wifi was sufficient. The food in the restaurant was plentiful, tasty, and fairly priced. We even found that there was a shoe-cleaning service after the Gorilla trek and our mud-coated boots were restored to nice condition for a reasonable... More 

Helpful?
Thank lutherkent
Goma, DRC
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 December 2014 via mobile

I spent few days in this hotel in early December 2014. The hotel is situated on the main road and probably built recently. The security is fine and no major concerns really. The rooms are average size, clean and proper. There is sufficient pressure of water for hot showers. I stayed on the side that overlooks to the swimming pool... More 

Helpful?
1 Thank Banu_Altunbas
Royal Oak, Michigan
Level Contributor
125 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 30 October 2014

This is neither a luxurious hotel nor a problem hotel. The rooms were of average to small size. I did not see an elevator if you are above the first floor. Each room had a balcony, but there are enough mosquitoes to negate the advantage. The rooms were clean although not new and the bathrrom was only an average size.... More 

Helpful?
Thank TAN31_11

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Services
  • Free Parking

Additional Information about Gorillas Volcanoes Hotel

Address: P.O. Box 94, Musanze, Rwanda
Region: Rwanda > Northern Province > Musanze
Price Range: $122 - $270 (Based on Average Rates for a Standard Room)
Number of rooms: 31
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Questions & Answers

Questions? Get answers from Gorillas Volcanoes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stick with the ground floor to not have to use the stairs.”
 of 5 bubbles TAN31_11, 29 Oct 2014 | Read review
“Main road can be loud, but quieter at night. Still, it's nice to look out at the lawn and pool on the front.”
 of 5 bubbles xclr, 26 Jul 2013 | Read review
“Pick one of the upper floors”
 of 5 bubbles rwexler, 11 Feb 2013 | Read review
“Rooms overlooking the pool on the third floor are quiet and offer outdoor balconies.”
 of 5 bubbles Beautyhuggeranonymous, 16 Jul 2012 | Read review
“I'm a being fair! Show us more of Rwandese culture and hospitality....”
 of 5 bubbles Dantes25, 13 Jul 2012 | Read review
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