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See all 22 hotels in West Des Moines

Candlewood Suites - Des Moines

96 reviews
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Traveller (11)
Room & Suite (11)
Dining (1)
Overview
  • Excellent45%
  • Very good21%
  • Average14%
  • Poor12%
  • Terrible8%
Travellers talk about
“honor system”(9 reviews)
“ice maker”(3 reviews)
“front desk”(17 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (96)Write a Review
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All reviewshonor systemice makerfront deskfull size refrigeratordes moinessmoking roomconvenience storeworkout roomdvd playerqueen bedthe wi figreat night sleephotel chainstaff was very friendlyone night staybusiness travelerdishwasher
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11 - 15 of 96 reviews
Reviewed 27 January 2017

I like to travel and try out new places, I really did enjoy my two night stay here. The room was very clean. I was able to get the rest i needed. I really like the rooms, it came with a fridge, micro and plates....More

1  Thank Adri A
Response from Stacia P, Front Desk at Candlewood Suites - Des MoinesResponded 16 February 2017

Thank you for choosing Candlewood! We're so happy you enjoyed you'pr stay! Look forward to seeing you again!

Reviewed 16 January 2017

We have been staying in Candlewood Suites for a year now and have always been pleased. This hotel did not disappoint! The room was clean and comfortable and the staff was very friendly. We travel with a 7lb Maltese Therapy Dog and the staff assigned...More

1  Thank Pam557
Response from Stacia P, Front Desk at Candlewood Suites - Des MoinesResponded 16 February 2017

Thank you for the kind words! We are so happy you enjoyed your stay and we love pets here! Glad we could accommodate your needs! Look forward to seeing you again!

Reviewed 25 August 2016

We stayed at this Candlewood Suites for two nights. Please note that I said “stayed,” not “slept.” It turns out that the gentleman in the room directly above ours has two large dogs. Sometimes, he woke us up because he was playing fetch with them....More

1  Thank mjh13
Response from CWDesMoines, General Manager at Candlewood Suites - Des MoinesResponded 27 August 2016

Thank you for taking the time to share about your experience. I apologize about the dogs upstairs. After your experience, we did make the owner and his dogs find other accommodations. I was not made aware of the other issues when I spoke with you...More

Reviewed 16 August 2016

I've really come to like staying at Candlewood Suites across the country because of the refrigerator, plates, etc. It makes things simple for me: I can go to the nearest supermarket or Wal-Mart and get what I want to eat and prepare it in my...More

Thank jrperkins3
Reviewed 2 July 2016

This is the first negative review I have written but people need to be warned. The room is nice and has a full kitchen which was nice. Cleaning and linen change only done weekly was not impressive. (We did have the option to ask for...More

2  Thank winterbailey
Response from IHGService, Guest Relations Manager at Candlewood Suites - Des MoinesResponded 17 July 2016

Dear winterbailey, Thank you for taking time out of your busy day to leave us a candid review. It is pleasing to know that you liked our full kitchen feature in the rooms. However, I apologize if you had some issues with the service during...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 87 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 87 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (11)
Dining (1)
Hotel & Grounds (25)
Bathroom (4)
Questions & Answers
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526lynne
20 February 2016|
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Response from jbrenz | Reviewed this property |
Nope. All the rooms are designed for one traveler per room. My mom and I had rooms close to each other since we don't sleep in the same bed. One bed, one bathroom per suite, but nice and spacious rooms.
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Room Tips
"South facing rooms overlook the parking lot"
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"Room without adjoining door had better layout."
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"2nd floor is the smoking floor"
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"If you are a non-smoker I would stay away from 3rd floor as the second floor is the smoking section - best to..."
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