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Hampton Inn Des Moines-West

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512 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Des Moines, United States
Reviewed yesterday NEW

We used the Hampton Inn in West Des Moines, Iowa for the lodging of our wedding guests. Everything was wonderful! I'd recommend this hotel to anyone regardless of the purpose of their stay. Thanks for great customer service!

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Helpful?
Thank 663byronc
Reviewed 2 days ago NEW

This hotel was very clean & modern & the staff was friendly & efficient. Complimentary breakfast was good with several choices. Beds were comfortable. Room was quiet. Hotel provided a complimentary shuttle to a wedding reception that we were attending in the area which was very convenient. I would recommend this hotel and will definitely stay again if I am...

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Helpful?
Thank 642joanf
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Hi Thank you for all the nice comments that you had about our hotel, we really appreciate it. See you the next time, Betty

Reviewed 3 days ago NEWvia mobile

I guess it was clean enough, and it served it's purpose, but it just had that glorified motel 6 feel. The Hvac was that old window style that, while it worked ok, let in all the sounds outside the hotel, which included all the interstate truck noise...all night.

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Helpful?
Thank Brian D
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Brian, Thank you for taking the time to fill out your survey, we love to here how we are doing. I hope you come back and give us another try and we will give you a room that is not as close to the interstate so you will have a great sleep. Betty

iowa city, United States
Reviewed 1 week ago

We had three rooms for family event. Hotel offered complimentary shuttle to event. Great hotel value. King room had a fold out bed for 4 year old son to sleep on. Location has good access to anything in West Des Moines.

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Helpful?
Thank Mark P
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Mark P Thank you for filling out your survey, we love to here how our guests think we are doing! Betty

Solon, United States
Reviewed 1 week ago

The day we arrived the weather turned very cold and windy, our room turned cold in the middle of the night because the wind was blowing through an opening between the window and the heating unit. We had to stuff towels in the opening to keep the wind from blowing in our room, It felt like the window was open....

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Helpful?
Thank deborahlA9963YF
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Hello, Thank you for bringing these issues to our attention and we will be looking at them and make sure that they are corrected. Thank you for choosing Hampton Inn!! Betty

Denver, Colorado
Reviewed 1 week ago

Older style, bath tub instead of walk-in shower. No closet. First room was noisy because too close to highway. No problem after moving us to opposite side and to other end of hallway on 4th floor. Staff was very helpful and recommended nice local restaurant (Club Car). Nice area of metro Des Moines.

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Helpful?
Thank dwj2015
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Hello, Thank you for taking the time to fill out our survey. I am glad you were able to move rooms to get a good stay. We will be remodeling 2nd quarter of next year so you will have to come and see us again! Betty

Des Moines, Iowa
Reviewed 2 weeks ago

We used Hampton Inn on Lake Dr as our own and our guest's hotel for our wedding November 4th. They had a shuttle service to and from our reception location. Ashley and the entire staff was beyond accommodating to our guests flying in from all over the globe. They even let us hold our rehearsal dinner in a meeting room...

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Helpful?
Thank pkjurno
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

PKJURNO, Thank you for all the nice things you had to say about our hotel, were really had fun hosting your event. Betty

Reviewed 3 weeks ago via mobile

I arrived late from an evening of driving. The front desk clerk was extremely pleasant and informative. My room was very clean and comfortable. Hot continental breakfast was delicious. Would stay again!

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Helpful?
Thank Wendy A
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Wendy, We are very happy that you had a great stay with us!! Betty

Overland Park, Kansas
Reviewed 3 weeks ago

Overall very nice hotel, and staff is very friendly and helpful. Much better than other comparable hotels. Happy hour is a great way to relax and enjoy as well. Would stay here again. Everything was clean and nicely set up.

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Helpful?
Thank jaysR4908OC
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Jays, Thank you for staying with us on your recent trip to Des Moines! Betty

Plainfield, Illinois
Reviewed 3 weeks ago

Good location, staff was very friendly and so polite! The breakfast selection was good and actually I had a good breakfast with egg omelet and sausage. The one thing I missed was a to go bag like other Hamptons!

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Helpful?
Thank Kari R
Betty C, Manager at Hampton Inn Des Moines-West, responded to this review

Kari, Thank you for all your kind words. We put out the to go breakfasts on M-F but we always have some made up behind the desk for the weekend for guests that need to take breakfast with them. Thank you, Betty

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn® hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. ... more   less 

Additional Information about Hampton Inn Des Moines-West

Address: 7060 Lake Dr, West Des Moines, IA 50266-2524
Region: United States > Iowa > West Des Moines
Price Range: $150 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Des Moines-West 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hampton Inn Des Moines-West Hotel West Des Moines
Hampton Inn West Des Moines
West Des Moines Hampton Inn
Hotel Style:
#1 Business Hotel in West Des Moines
#3 Romantic Hotel in West Des Moines
#4 Family Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Des Moines-West staff and other travellers.
2 questions
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Washington DC, District of Columbia
Schertz, Texas

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Questions? Get answers from Hampton Inn Des Moines-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor on East Side is quieter.”
 of 5 bubbles dwj2015, 27 Nov 2016 | Read review
“we had a room to the front and it was quiet.”
 of 5 bubbles JovialJohn, 27 Sep 2016 | Read review
“No noise apparent in lower rooms. Highway close by.”
 of 5 bubbles NTXDiver, 11 Aug 2016 | Read review
“Talk to Betty Curry.”
 of 5 bubbles matthewbryan15, 4 Apr 2016 | Read review
“We at We stayed on the top floor, which is the 4th.”
 of 5 bubbles Julester1234, 30 Mar 2016 | Read review
5 of 5
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