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We stayed here on business during a trip to West Des Moines. The rooms were clean and comfortable. There is a full kitchen and upon request you are provided with cooking pans , dishes and utensils.
The stair way was dirty and smelly . The...More
1 Thank Debbie T
Response from Manager_11525, Manager at Extended Stay America - Des Moines - West Des MoinesResponded 18 July 2015
Thank you for taking the time to write a review of your stay. I'm glad you enjoyed our clean rooms and friendly staff. I am so sorry the elevator was out of service during your visit. While I tried to get it repaired...More
having a kitchen after being on the road for 10 days is a plus hy vee grocery near by so easy to pick up supplies Breakfast was Spartan coffee (NO Decaf) apples, oranges, muffin, oatmeal and granola bar I will consider returningMore
1 Thank seniortvlr
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 7 July 2015
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our fully equipped kitchens and had a pleasant stay overall. The staff and I would like to thank you again for posting your review....More
My wife and I stayed here overnight as we were going to a concert in Clive IA. We had booked this hotel through a Hotwire deal and acknowledged that we would just have to turn up and take what we were given. When we arrived,...More
2 Thank David_Cull
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 11 May 2015
Thank you for taking the time to write a review of your stay. Please accept our apologies for the issues that occurred during check-in; however, I am glad to read that they were quickly resolved. I truly appreciate your comments regarding our staff and the...More
I was concerned after reading previous reviews but hotel exceeded my expectations. Staff was friendly. Room was clean. Room had all hardwood floors which was different. Hotel located in quiet neighborhood but close to shopping and restaurants. As I understand hotel was recently renovated and...More
3 Thank sleestaker
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 17 April 2015
Thank you for taking the time to write a review of your stay. I'm pleased to hear you enjoyed our clean rooms and friendly staff. I’m also excited to read that our hotel exceeded your expectations. Thank you again for your review. We look forward...More
I stayed at this Hotel last year for a month and the best part I liked was its location. Its very well placed, Valley West Mall and Walgreens were at walking distance. Staff was overall fine.
The only sad part which I felt was the...More
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 12 May 2015
I want to thank you for taking the time to post a review of our hotel. I am glad that you were pleased with our location and our staff during your visit. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your...More
USD 74 - USD 106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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