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Sheraton West Des Moines Hotel

3.7 km from West Des Moines centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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1800 50th Street, West Des Moines, IA 50266
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Breakfast for 2 Included
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325 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Tampa, Florida
Reviewed 5 October 2016

The Sheraton West Des Moines Hotel is what you would likely expect from a Sheraton Brand hotel. When I stayed, it was hosting several conferences... old school vibe with the open atrium in the center of the hotel and all of the rooms around the outskirts. Interiors/finishes are a bit outdated and could use a refresh, but the bed was...

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Thank JamGolf3
Chicago
Reviewed 4 October 2016 via mobile

I'm a road warrior and usually book my hotels last minute when I'm done working for the day, wherever it may be. I found this Sheraton a bit dated in appearance, but room was nice and bed extremely comfortable. Parking was convenient and there were a few restaurants nearby, so it worked out to be a comfortable stay.

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Thank CMGONLINE
Iowa
Reviewed 3 October 2016

We visited this Sheraton as guests of a wedding reception. The food, drinks and The Des Moines room were wonderful. I thought that the bed was super comfortable. Was surprised to see no refrigerator in the room.

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Thank LCHS1972
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for taking the time to review our hotel. I'm glad that you enjoyed the wedding and the food and drink served and were then able to get a good nights sleep. We look forward to hosting you again should your travels bring you back to Des Moines.

Omaha, Nebraska
Reviewed 27 September 2016

The Sheraton West hotel is a decent hotel with outstanding service. The front desk is always very helpful. The fitness center has free weights and cardio equipment. The breakfast buffet is $12 and not included with the stay as it used to be when this hotel was an Embassy Suites. The rooms are spacious and the beds are comfy. The...

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4Thank AlexanderDelarge
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your review of our hotel. We are just now beginning a major renovation project that will see our guest rooms and corridors remodeled and updated this year. We are super excited to see the new product and are sure you will enjoy it too.

Boston, MA
Reviewed 27 September 2016 via mobile

I have stayed at this hotel multiple times and it needs a serious facelift. It reminds me of an old Holiday Inn that Sheraton purchased in the 1970s. The furniture is dated and so is the service. When I arrived at night I had to wait 4-5 minutes for a front desk person to show up. Restaurant is also average...

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1Thank David B
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your review of our hotel. We are just now beginning a major renovation project that will see our guest rooms and corridors remodeled and updated this year. We are super excited to see the new product and are sure you will enjoy it too.

MINDEN
Reviewed 23 September 2016

We were here with my son's ball team. We were able to check in early which helped. The rooms were nice but at the price of the room, they should include a refrigerator and microwave. The buffet breakfast was nice although at $12 per adult the Cracker Barrel down the road may be a better option.

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Thank Softball_Mom_1979
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your review of the hotel. We are glad that you found th erooms comfortable and that we were able to accomodate you with an early check in. If your travels bring you back to the West Des Moines area we would love the opportunity to host you again.

Charlotte, Michigan
Reviewed 17 September 2016 via mobile

We arrived at noon and attempted to check in early with no success. We had to wait until 3 pm for our room to be ready. We found the room to be clean but the carpeting was a little worn and stained. The room was very quite and we enjoyed the club lounge.

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Thank Jen P
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your review. I'm sorry that we were not able to accomodate an early check in on your day of arrival. Normally, if the rooms are ready and available we try to accomodate as many of these requests as possible. We are about to begin a major rennovation and update of our guest rooms. Part of that rennovation...

San Antonio, Texas
Reviewed 13 September 2016

Room 527: Tall building which caught our eye as we searched for a place to stay. As we entered it appears to be a former Embassy Suites with the large atrium in the center. The front desk was nice and efficient with a quick check-in on a very busy day as there was a kids ball tournament also staying there....

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Thank Joe C
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Joe, Thanks for your reveiw. I'm glad that our staff was able to take care of you efficiently and that you were overall satisfied with your room. Unfortunatley the upgraded in room WiFi is for a fee but we always offer our complimentary WiFi access on our Sheraton Lobby network which is available to all that visit the hotel.

Iowa City
Reviewed 11 September 2016 via mobile

What decade is this? An extra charge for something as fundamental as internet access is like charging extra for using the shower. Sure it's not absolutely required, but for most of us is a basic part of our everyday life.

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2Thank dwightschumm
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for taking the time to review our hotel. Although we do have a charge for upgraded wifi access in the guest rooms of our hotel the public spaces all offer complimentary access to all of our guests. When connecting in the public space you need to look for the Sheraton Public network and connect to that one. I...

San Francisco, California
Reviewed 3 September 2016

This Hotel is run by the most endearing, kind folks on the Planet!!! I always was treated SO special there in Des Moines. They go out of their way to make you feel welcome through your entire stay! This property has a lot going on all the time, but they always seem to make you feel like you were their...

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Thank 4JMP
Chris S, General Manager at Sheraton West Des Moines Hotel, responded to this review

4JMP, Thank you for such kind words about the team here at the hotel. We strive to make a memorable experience for all of our guest and make a personal connection so that we can make the stay special. I'm really glad to hear that this made a difference in your stay. I look forward to hosting you again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of West Des Moines, the Sheraton West Des Moines Hotel is ideally situated for business, weekend getaways, or an extended vacation. ... more   less 

Additional Information about Sheraton West Des Moines Hotel

Address: 1800 50th Street, West Des Moines, IA 50266
Region: United States > Iowa > West Des Moines
Price Range: $158 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton West Des Moines Hotel 3.5*
Number of rooms: 285
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Also Known As:
Sheraton West Des Moines
West Des Moines Sheraton
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Questions & Answers

Questions? Get answers from Sheraton West Des Moines Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were some minor renovations going on at the hotel. It did not bother us. It was minor.”
 of 5 bubbles sixthcents, 3 Feb 2017 | Read review
“Nice place”
 of 5 bubbles PhyllW, 1 Jan 2017 | Read review
“The rooms with the King size beds are a good size.”
 of 5 bubbles 71allga, 6 Nov 2016 | Read review
“I always like a room with a lot of light!!!”
 of 5 bubbles 4JMP, 3 Sep 2016 | Read review
“Go somewhere else...”
 of 5 bubbles CraftyJackieA, 17 Aug 2016 | Read review
5 of 5