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West Des Moines Marriott

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West Des Moines Marriott
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368 Reviews from our TripAdvisor Community

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There are newer reviews for West Des Moines Marriott
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Showing 366: English reviews
Reviewed 29 August 2015

I was in town for a conference that was held at this hotel so I stayed 2 nights. I found the room to be quite comfortable! Several of the reviews I've read mentioned the bed was not comfortable but I found the bed very comfortable and I slept great both nights. The staff were all very friendly and everyone from...

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Helpful?
Thank Jody T
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Jody T, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly...

Reviewed 14 August 2015 via mobile

Stayed for one night. Great location right by the highway. Rooms were of decent size, the carpets and hallways could use some updates looked a little run down. The bar had a great setting for watching football games with big screens. Recommend for business travelers.

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Helpful?
Thank HappyFeetUSA
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear HappyFeetUSA, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our carpeting; I have taken note. On behalf of our entire team, I...

Quad Cities IL
Reviewed 12 August 2015

This property has a convenient location. It's the only Marriott that I have been charged for internet service. I requested a room near the elevator and was placed in a room as far from the elevator as possible. We had people next door and across the hall that were yelling in the hall after midnight. I stayed at a different...

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Helpful?
Thank collinsjcc32
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear collinsjcc32, I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a comfortable stay. In addition, I was sorry to hear of your disappointment with...

Cedar Rapids,IA
Reviewed 12 August 2015

Stay here often, rooms are beautiful. Guest services always goes above and beyond to make our stay enjoyable. Same staff has been there for many years, that says a lot. Close to Jordan Creek Mall. Favorite place to stay in Des Moines!

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Helpful?
Thank 1,026
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear 1026, Welcome back! Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location have made for enjoyable stays. We hope to see you again soon. Best, Lisa Tuller General...

Rolling Prairie, Indiana
Reviewed 10 August 2015

we stayed at this hotel on August 1st and again on August 7th, the rooms are spacious and very clean. The staff are friendly. Didn't have the breakfast. Mall close by is very handy and lots of good restaurant's there to choose from.

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Helpful?
Thank Shirley N
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear snovak2014, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and good location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager

BENNET
Reviewed 5 August 2015

We've stayed at this Marriott several times throughout the last 5 years or so, normally during the summer or early fall. The hotel is always busy and nearly every time we stay, there is also a wedding reception being held there. It must be a popular destination for those events. The rooms are always very clean, the staff friendly, and...

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Helpful?
1Thank Heather L
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Heather L, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience and I'm glad we were able to retrieve the car key. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each...

West Burlington, Iowa
Reviewed 27 July 2015

We stayed at this hotel while attending a wedding at the same location. The rooms were very clean and nicely decorated. The price we got for the night was the best price of all area hotels. We could not hear the interstate noise even though our roomed over looked I-80. No Big complaints but we were awaked by a noisy...

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Helpful?
Thank Goingplaces4u
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Goingplaces4u, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to your return visit in August. Best, Lisa Tuller General Manager

Cheyenne, Wyoming
Reviewed 26 July 2015

We enjoyed our stay. Clean and quiet room. The staff was very courteous. Our coffee maker did not work and was replaced within minutes. The fitness room and swimming pool was nice and very clean. We would stay here again.

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Helpful?
Thank KTWYOMING
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear KTWYOMING, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager

Olathe, Kansas
Reviewed 26 July 2015

Nice hotel, right off the interstate, lots of restaurants nearby. The lobby staff was very nice and they had my featherless pillows in the room as requested. Room was clean the bed was comfortable. Will be staying there again on the next trip through.

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Helpful?
Thank LarryHenry
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear LarryHenry, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Lisa Tuller General Manager

Hermosa Beach, CA
Reviewed 24 July 2015 via mobile

Stopped here on my motorcycle ride to Wisconsin. Great rooms great bar and great service. Greeted up front by Freddie who helped me unload the bike. After a quick dip in the pool and a shower headed for the bar. Bartender Brandon took great care of me and the drinks and food at the bar were excellent!

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Helpful?
Thank JayHermosaBeach_CA
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JayHermosaBeach_CA, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while passing through. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Tuller General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: $129 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
 of 5 bubbles JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
 of 5 bubbles PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
 of 5 bubbles cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
 of 5 bubbles Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
 of 5 bubbles cupfarb, 27 Aug 2016 | Read review
5 of 5