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West Des Moines Marriott

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West Des Moines Marriott
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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Dubuque
Reviewed 1 week ago NEWvia mobile

Even though I booked through Priceline, I still paid over $100 a night for three nights. Paying this much with no free breakfast or Internet is ridiculous these days. The room was clean and the hotel was in decent shape, but this was the first time in years that I have stayed at a hotel that made guests pay for...

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Helpful?
Thank dimillage
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear dimillage, I'm very sorry that you were underwhelmed by our amenities. We do offer free internet to Marriott Rewards Members who book direct. As a full-service Marriott hotel we offer a full-service breakfast in our restaurant. We value your feedback and do take it under consideration as we continually monitor our guest offerings. Thank you for staying with us...

Reviewed 1 week ago via mobile

One of our favorite Marriott hotels. Very clean, up to date with stellar, friendly service. Good restaurant and wonderful beer and wine selection in the bar. Haven't been in a couple of years and it is still wonderful.

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Helpful?
Thank Dana C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dana C, Welcome back! We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Lisa Tuller General Manager

Cedar Rapids, Iowa
Reviewed 2 weeks ago

My wife and I had a great experience at this hotel! The staff was helpful and friendly which to us is most of the experience. The hotel is a little older but has updated rooms. The price was very reasonable and I know we will stay there again.

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Helpful?
Thank Mario C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Mario C, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly staff, updated accommodations and value made for an enjoyable stay. There is no better compliment than a return visit, so we hope to...

bartlesvi
Reviewed 2 weeks ago

This was a nice, high rise marriott with a large lobby and bar. It has a really large indoor pool area that would be great for a sports team to stay . Free Parking. Clean. Nicely decorated. I did notice a little high way noise during the night but it didn't bother me

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Helpful?
Thank JArcherBennett
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JArcherBennett, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our location and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Lisa Tuller General Manager

dsm
Reviewed 4 weeks ago via mobile

There's not much to say except the buffet was overpriced, had an inadequate selection and food expected to be hot was cool and cold items were room temperature. Cold sausage and bacon, icy potatoes, crusty scrambled eggs, wheat waffles, limited fruit pieces and stale sweet rolls. Upon complaining to the server and manager we got a measly 10% off our...

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Helpful?
Thank cerretv
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear cerretv, I'm very sorry that our breakfast was not to your liking. We value your comments and have been in contact with you regarding your experience. We appreciate your attention to sharing a review and we hope to have the opportunity to better serve you on a return visit. Sincerely, Lisa Tuller General Manager

Stanton, Iowa
Reviewed 18 January 2017 via mobile

I recently stayed here for business. Although the food at the hotel restaurant was average, the wine selection was great and service was even better. The rooms were clean and had ample space. I will definitely stay here again.

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Helpful?
Thank Lindsey A
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Lindsey A, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look...

Omaha, Nebraska
Reviewed 11 January 2017

Been here many times, but the latest was for a friends reunion during New Year's. Reserved three rooms and all were close on the same floor (2 adjacent, 1 across the hall). Appreciated the forethought to make that happen. Pool great for the kids. Nice location for dinner choices. I'm an early riser and it's nice to get up, sit...

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Helpful?
Thank VastWasteland
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear VastWasteland, Welcome back! Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experience due to our amenities and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please...

Austin, Texas
Reviewed 5 January 2017

The hotel is located close to shopping and restaurants with plenty of free parking. The rooms are large and clean. Nice décor as well. The only issue at the time was a broken elevator which caused waiting in long line to get up to our rooms. The front desk staff were very accommodating and re-booked us in a lower floor...

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Helpful?
Thank Dave512aus
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dave512aus, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Lisa Tuller General Manager

Glen Carbon, Illinois, United States
Reviewed 20 December 2016

In an area where you would expect the lower level hotels, it was nice to have a full service Marriott with nice rates in this location. Nice fitness center, nice lounge, easy in and out parking, and decent food selection if you want to walk, everything within a couple miles. Staff was excellent, received detailed running options from the guy...

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Helpful?
Thank JBretteD
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JBretteD, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Lisa Tuller General Manager

Reviewed 18 December 2016

They made a rough night much better! As a Debate coach, I had 4 teenagers and didn't want to brave the roads 1+ hour home. I booked last minute over the phone and they were helpful to get me all set. Great check-in worker! (Morgan) He made us feel very welcome! Cracking jokes with my kids, making an inconvenient night...

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Helpful?
Thank Trisha N
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Trisha N, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Lisa Tuller General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Parkway, West Des Moines, IA 50266
Region: United States > Iowa > West Des Moines
Price Range: $155 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity and Hotels.com so you can book your West Des Moines Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
 of 5 bubbles JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
 of 5 bubbles PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
 of 5 bubbles cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
 of 5 bubbles Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
 of 5 bubbles cupfarb, 27 Aug 2016 | Read review
5 of 5