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Staybridge Suites West Des Moines

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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Cresco, Iowa
Reviewed 18 August 2016

I booked 2 hotel rooms for my husband and his colleague, putting a name for each room. His colleague arrived first and checked in using his point card/rewards program. When my husband arrived, they said he had no room booked. After giving him the run around, they finally found the reservation under the colleague's name and gave him a room....

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Helpful?
Thank Edna28
IHGService, Guest Relations Manager at Staybridge Suites West Des Moines, responded to this review

Dear Edna28, Thank you so much for your review of our hotel. Please accept our sincerest apology for the level of service you received from our staff and the inconvenience your husband had while locating his room reservations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Takoma Park, Maryland
Reviewed 9 August 2016

We travel extensively and have experienced most of the Hilton and Holiday Inn properties all across America. But Staybridge -- and this place in particular -- were a pleasant revelation: Huge, comfortable, double-queen-bed suites with lots of room for our considerable amount of luggage. Breakfast that's a cut above the cookie-cutter fare at the Holiday Inn Expresses and Hamptons of...

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Helpful?
1Thank TedinTakpk
Jessica J, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear TedinTakpk, Thank you for the perfect rating! I'm glad that you enjoyed your stay with us - hopefully the next time you stay it will be when we have The Social so that you can enjoy that as well. We look forward to seeing you again. Sincerely, Jessica

Iowa
Reviewed 28 July 2016

We stayed in the whirlpool bath suite. Very nice option. Nice kitchenette, we only stayed for one night, didn't get to use the pool or other amenities. Has later breakfast hours which is nice if you're not an early riser! It was a well taken care of hotel, and friendly staff. Nice location.

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Helpful?
Thank DMichelle312
Jessica J, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear DMichelle312, I'm glad that you enjoyed your stay with us. The jetted tub is a nice option for relaxing after a long day. I hope that next time you stay with us you'll be able to enjoy the pool & other amenities that we offer. Sincerely, Jessica

Fort Myers, Florida
Reviewed 25 July 2016

First of all - a huge thank you to Kim at the front desk. We started with a room that was anything but a suite. If you're staying long (a week for us) - avoid the King-mini, it's just another hotel room. But after a rough couple of nights, we expressed our dismay over our room in a hotel with...

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Helpful?
1Thank dbrasher232016
Jessica J, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear dbrasher232016, I'm so glad that we had larger rooms available that Kim was able to upgrade you to for the remainder of your stay - the King Mini Suite is a nice size for a one or two night stay, but the suites do provide more room to move & relax. I'm glad that you enjoyed your stay with...

Kansas City, Missouri
Reviewed 12 July 2016

We've stayed at this site on three occasions and are well satisfied with the quality and value. The rooms have been large, clean and include a completely equipped kitchenette. I suspect travelers searching chain hotels websites overlook Staybridge facilities. We've found the single night weekend rates to be cheaper than other hotels in the immediate vicinity. There's no bar, pool...

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Helpful?
Thank CRBUSAF
Dawn K, Regional Director at Staybridge Suites West Des Moines, responded to this review

Thank you for reviewing your stay with us! We love to hear the feedback from our guests and was happy to hear you left here satisfied! We do have a 24 hour swimming pool available just off the lobby as well as a fitness room. While we do not have a bar or restaurant on property, we do have beer...

Lancaster, Pennsylvania
Reviewed 11 July 2016

ME and my wife check in for a 10 day stay for vacation on July 2 to visit with her family. We did not know we were checking in to a party hotel and expected no rest during our stay. First thing our a/c was not working so we had to get the engineer to fix it. Than the sink...

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Helpful?
1Thank Tsomerssr
Dawn K, Regional Director at Staybridge Suites West Des Moines, responded to this review

Thank you for letting us know of your concerns regarding your recent stay with us in West Des Moines at the Staybridge Suites. I'm glad that the Maintenance Engineer was able to fix your A/C issue right away. The sink and stovetop has been repaired as well. We had a baseball tournament in town the weekend you stayed and we...

Reviewed 24 June 2016 via mobile

This was a really nice hotel. Everyone was really nice and helpful that we talked to. They serve a free dinner Mon-Thur & after driving two days, that's a plus!! The room was really clean and roomy!! We will definitely stay there again if we return to Des Moines.

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Helpful?
Thank AshnCary
Dawn K, Regional Director at Staybridge Suites West Des Moines, responded to this review

Thank you for taking the time to let us know about your recent stay with us! I'm glad you found the staff and hotel to be hospitable and enjoyed the complimentary evening Social during the week. I hope your concert was great too! We hope to see you on your next visit to the West Des Moines area.

Littleton, Colorado
Reviewed 20 June 2016

When I decided to take my elderly dad and my somewhat handicapped sister on a road trip down Memory Lane from Colorado to Wisconsin we determined a good half-way point was West Des Moines. To find a good lodging that is affordable, and also gives three 'older folk' their space, can be challenging. When I found Staybridge Suites I was...

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Helpful?
Thank Dineyander
Dawn K, Regional Director at Staybridge Suites West Des Moines, responded to this review

Thank you for your comments regarding your recent stay with us in June. I'm glad that the front desk associates were able to help you out with your TV and that you were able to enjoy a walk around the pond located out back of the hotel. It is a nice walking area indeed! We hope to see you again...

Minneapolis, Minnesota
Reviewed 10 April 2016

I used points to book this room and was pleasantly surprised that it was "cheap" as far as points used. The suite was clean and spacious, with a living area and kitchen. We stayed in a 1 King Bed Studio Suite, allowing more space with a crib and baby. The service was adequate. Breakfast was great, tasty with a lot...

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Helpful?
Thank MNGophers2000
Dawn K, Regional Director at Staybridge Suites West Des Moines, responded to this review

Thank you for your kind comments regarding your recent stay with us at the Staybridge Suites West Des Moines! I'm glad you were able to take in an Iowa Wild game and enjoy some shopping in the area! We hope to see you again the next time you are visiting our great city!

Bloomington, Minnesota
Reviewed 28 March 2016

We were very tired from a long day of driving through snow, sleet and rain and I was kind of annoyed I had booked a hotel out of our travel path but, it was totally worth it. We felt very at home and welcomed. Brian and Jessica made sure we had snacks, which to our surprise was actually a nice...

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Helpful?
Thank Jeri R
Jessica J, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Jeri R, I am so glad that you were able to enjoy a meal without leaving after a long day's drive. It is nice to be able to relax once you get to your hotel. I'm glad that Brian, Jessica & Rhonda were all very helpful. We hope to see you the next time you're in the Des Moines...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Staybridge Suites West Des Moines Invites Guests to Rest Comfortably Ideally situated near I-80, Des Moines International Airport (DSM) and the Iowa Foundation for Medical Care, Staybridge Suites West Des Moines is an all-suite, upscale, extended stay hotel within close proximity to everything Des Moines has to offer. Long-term guests of our pet friendly Des Moines, Iowa hotel can enjoy all the comforts of home with easy access to shopping at Jordan Creek Town Center and live performances at the Des Moines Art Center. Special events at the Science Center of Iowa and Living History Farms are also less than ten miles away. Business travelers appreciate our extended stay West Des Moines accommodations near Hy-Line International, Wells Fargo and Briggs Corporation. In order to best meet the needs of our professional guests, over 950 sq. ft. of meeting space, a 24-hour business center and free, high-speed Internet access are provided on-site. During your stay, you can enjoy resting in one of our spacious suites with full-service kitchens, exercising in our well-equipped fitness center or relaxing in our indoor, swimming pool. You can start your day by visiting our complimentary breakfast buffet, and end your day by joining us for our community-oriented Social Monday - Wednesday. As you plan your next trip, check out our exceptional Des Moines, Iowa hotel rates and make your reservations with us today. ... more   less 

Additional Information about Staybridge Suites West Des Moines

Address: 6905 Lake Dr, West Des Moines, IA 50266-2522
Region: United States > Iowa > West Des Moines
Price Range: $140 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites West Des Moines 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Staybridge Suites West Des Moines Hotel West Des Moines
Hotel Style:
#1 Green Hotel in West Des Moines
#9 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites West Des Moines staff and other travellers.
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over a year ago

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Questions? Get answers from Staybridge Suites West Des Moines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with an even number..great Lake view.”
 of 5 bubbles neptune007, 14 Nov 2016 | Read review
“Higher floor overlooking pond”
 of 5 bubbles Croclee, 3 Oct 2016 | Read review
“I usually pick upper floors as they tend to be quieter but I haven't had an noise issue at any of the sites so far.”
 of 5 bubbles CRBUSAF, 12 Jul 2016 | Read review
“There is none”
 of 5 bubbles Tsomerssr, 11 Jul 2016 | Read review
“Higher level is quieter.”
 of 5 bubbles scottymom01, 10 Dec 2015 | Read review
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