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Hotel Renovo

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Hotel Renovo
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124 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Spring Arbor
Reviewed 6 days ago NEW

A nice HIX hotel with a good staff. Clean is my judging tool at each hotel. We always like an upgrade because of our loyalty to this chain and we were given a lovely room as a result. This one is likely to be on our trip agenda again

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Helpful?
Thank sjfort
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, I wanted to reach out to you and thank you for your wonderful words about our hotel in Urbandale. We are glad that you enjoyed your stay, as our staff work hard to provide the best guest experience starting the moment you walk through our doors. We look forward to seeing you on your next visit to Des...

Kansas City, Missouri
Reviewed 2 weeks ago via mobile

I truly enjoyed my recent visit to the Hotel Renovo. Everything felt "special" from the friendly check in, to the decor, to the quiet atmosphere. It was a pleasure to find such an oasis in Des Moines. Ideal for a romantic getaway or business trip. I wouldn't bring the kids -- the premium touches would be lost on them. Also...

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Helpful?
Thank Bookmom17
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, We are glad that you enjoyed your visit to Hotel Renovo! We as a staff work very hard to provide the best getaway we can for our guests, starting the moment that they walk through our doors. We look forward to providing you with another 'special' stay when you travel back through Des Moines! -Kristin Front Desk Superviser

Washington DC, District of Columbia
Reviewed 2 weeks ago

I travel often to West Des Moines for work and recently got directed to the Renovo for a 3-night stay. It was my first and I had a great stay. The hotel was recently renovated so everything is clean, modern and fresh. The room was large, with really nice bedding. The staff was also very helpful - the first day...

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Helpful?
Thank L C
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, I just wanted to take a few moments and thank you for your wonderful words about Hotel Renovo! We are glad that you gave us a try and enjoyed your stay with us. Your kind words about our staff - who work very hard to provide the best customer service every single day starting at check in. We...

Minneapolis, Minnesota
Reviewed 4 weeks ago

It is hard to believe that this hotel used to be a Country Inn & Suites! What a wonderful experience from check in and the informative front desk staff to the impeccably clean and modern room with every detail thought of in its design. Thank you Hotel Renovo for an awesome stay. I will return!

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Helpful?
Thank Travis T
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Travis, I just wanted to take a few moments and thank you for your wonderful words about our property. We are glad that you had a wonderful experience starting at check in. Our staff work very hard to provide the best possible customer service. We look forward to seeing you on your return visit! -Kristin Front Desk Supervisor

St. Paul, MN
Reviewed 2 February 2017

Attractive lobby area and room. The pool/whirlpool area was also quite nice and almost empty when we were there late afternoon on a Friday (just a mom, dad and kid besides us). I thought the bed was quite comfortable; my partner found it a little bit on the hard side. We didn't have breakfast in the hotel - after reading...

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Helpful?
Thank bikerider57
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, I just wanted to thank you for your kind words about our property! We are glad that you found our beds comfortable and that you enjoyed some of our amenities during your stay. We apologize that you were not one hundred percent satisfied with your stay and if you wish to discuss it further, please call at (515)-276-1126....

Wilmington, Delaware
Reviewed 25 January 2017 via mobile

Excellent hotel. Staff is friendly, the rooms are nice and clean, and the bathrooms are great. I will definitely book again when traveling through the area. Hotel looks clean, new and modern. There is a great restaurant walking distance away. The breakfast was not complimentary, and was very underwhelming. Otherwise good stay.

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Helpful?
Thank Working_Hard2014
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, I just wanted to take a few moments and thank you for your kind words about our property. Our staff works very hard to provide the best guest experience ever day. We apologize that you are not completely satisfied with your stay and if you wish to discuss it further, please call us at 515-276-1126. -Kristin Front Desk...

Strawberry Point, Iowa
Reviewed 16 January 2017

The room was very clean & beautiful. The only complaint was how far we were from the lobby. Didn't seem like it was very full, but we were about as far as we could be from the lobby. We had reserved the rooms several months ago, so would have thought we could have been placed closer. The only other complaint...

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Helpful?
Thank glhawk20
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, I would like to start by thank you for staying with us at Hotel Renovo! I will pass along your kind words about our clean space to our housekeepers, who work very hard to provide clean, beautiful rooms for our guests. We apologize that you are not 100% satisfied with your stay. If you would like to discuss...

Des Moines, Iowa
Reviewed 13 January 2017

Upon arrival, we were warmly welcomed to the hotel by the front desk clerk, who sat behind a freestanding counter sitting squarely in the lobby. A fire was burning in the lobby fireplace, which felt great on a cold January night. We reserved in advance a beautiful suite that opened onto a large swimming pool and Jacuzzi. After we settled...

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Helpful?
Thank bthelen1945
HotelRenovo, Front Office Manager at Hotel Renovo, responded to this review

Dear Guest, We are glad that you immensely enjoyed your return stay with us at Hotel Renovo! I will pass alone your kind words to our staff, who work hard to provide the best customer service and experience. We look forward to seeing you on your third visit to Renovo! - Kristin Front Desk Supervisor

Reviewed 6 January 2017

Went to Hotel Renovo when visiting Des Moines for the State Fair. I was impressed that the area had a very nice boutique hotel like the Renovo. The modern interior Touches and comfy beds made all the difference.

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Thank Lauren M
Reviewed 2 January 2017 via mobile

I will start out by saying this is a beautiful hotel. We have stayed here before and loved it so we decided this would be a great place to bring the kids along with friends and their kids for New Years Eve. We booked late so we were only able to get 1 poolside room which was fine. We had...

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Helpful?
Thank ISU2002
MKSparkman, Public Relations Manager at Hotel Renovo, responded to this review

Thank you for telling us about your experience. I apologize we did not accommodate you better for New Years Eve - it sounds like your experience was not up to our standards. Please be assured I will be following up with the staff to ensure circumstances like this get handled better in the future. If you would like to discuss...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
This major construction project will include expanding the size of the existing structure to create a 102 room urban farm inspired hotel that will include a full service restaurant that Heart of America's culinary team is currently developing. The hotel and its rooms will be designed with a minimalist approach, to give guests a clean and relaxing atmosphere perfect for unwinding after a long day. Hotel rooms will be furnished with lavish bedding and spa like amenities, featuring the Beekman Brother's signature line of goat's milk soap. The restaurant will serve its food in a large-scale breakfast space and an open concept bar in the lobby. The bar will include a soft seating area for guests to enjoy a variety of libations along with chef inspired cuisine. Relaxation does not end inside property, an expansive porch will feature comfortable seating outdoors for hotel guests to enjoy. Known for providing an alternative to cookie cutter hotels, Heart of America Group designers will create a space that is unique to the Hotel Renovo, yet welcoming to guests from all around the world. For business and event needs, the hotel offers two meeting rooms configured with state of the art A/V equipment and can be configured to accommodate as many as 115 people. Catering for meetings and events will be available through the hotel's restaurant. ... more   less 

Additional Information about Hotel Renovo

Address: 11167 Hickman Road, Urbandale, IA 50322 (Formerly Comfort Suites at Living History Farms)
Region: United States > Iowa > Urbandale
Price Range: $203 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Renovo 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Comfort Suites At Living History Farms Hotel Urbandale
Comfort Suites Urbandale
Urbandale Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Renovo staff and other travellers.
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Questions? Get answers from Hotel Renovo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know about this”
 of 5 bubbles glhawk20, 16 Jan 2017 | Read review
“Really recommend reserving a suite on the poolside”
 of 5 bubbles bthelen1945, 13 Jan 2017 | Read review
“Pool side rooms great for kids. Suite was fabulous for the price.”
 of 5 bubbles 431dennyg, 19 Dec 2016 | Read review
“For us poolside is worth the extra cost - avoids awkward hallways in your swimsuit.”
 of 5 bubbles 78darcil, 19 Nov 2016 | Read review
“Go with top floor and end unit, avoid rooms that back to back other headboards.”
 of 5 bubbles Susiechris, 21 Oct 2016 | Read review
5 of 5