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Extended Stay America - Des Moines - Urbandale

Traveller (23)
Room & Suite (15)
Dining (1)
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  • Excellent29%
  • Very good18%
  • Average19%
  • Poor21%
  • Terrible13%
Travellers talk about
“des moines”(12 reviews)
“air fresheners”(2 reviews)
“room was clean”(8 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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6 May7 May
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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All reviewsdes moinesair freshenersroom was cleanoatmealon linethe general managerstaff was friendlygreat place to stayesamotelfreewaymicrowavedeskvendingodorlinens
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11 - 15 of 92 reviews
Reviewed 8 June 2017

Great place to stay and Maya is outstanding! The hotel and grounds are clean and quiet. I slept well. The staff were friendly, accommodating, and eager to help with anything. The coffee was good and that is always a plus. It's conveniently located near a...More

Review collected in partnership with Extended Stay
Thank Y8216JLamandag
Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 10 June 2017

We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Des Moines - Urbandale. It is great to read that you were impressed with our well-kept property, friendly associates and our convenient location as well....More

Reviewed 25 May 2017

this is an inexpensive hotel and it looks it. I was passing through on my way to Denver and arrived late. The hotel is really difficult to find, it is not on the beaten path by any means. They did give me good directions though...More

Thank Denvertraveler_13
Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 26 May 2017

Thank you for your candid review. We apologize for not delivering the experience you expected. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our...More

Reviewed 2 May 2017

Our stay was just...OK. We were greeted nicely at the front desk and quickly directed to the third floor to our room. Unfortunately, at 4:30 pm there were still stacks of dirty linens lining the hallway which was a terribly hard first-impression to overcome. The...More

Thank Ruth-of-Marshall
Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 3 May 2017

Thank you for including us in your travel plans. It's nice to know you had an overall pleasant stay and that you liked our front desk associates and your room. However, we are sorry for not meeting all of your expectations. We appreciate your valuable...More

Reviewed 14 April 2017

If you have read any of my other reviews you know I try to give the good and the bad, or tell you if something was just average. Unfortunately, there was nothing positive about this stay except that we survived the night and it provided...More

Thank GypsySouls5
Reviewed 31 March 2017 via mobile

This hotel isnt to bad.. Staff is always super friendly whwn I stay here, room is always clean. They do a grab and go breakfast. Beds however arent that great. Mine was on wheels and kept moving and the blankets are thin. But its a...More

Thank Kdenton1987
Response from Manager_11525, Manager at Extended Stay America - Des Moines - UrbandaleResponded 15 May 2017

Thank you for the feedback about your stay at our hotel. I am sorry to hear that the bed and the blanket was uncomfortable. To uphold our company's high standards, we will make sure we are replacing beds and blankets when they are worn. I...More

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Most Booked Properties in Urbandale, IA
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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
USD 84 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
USD 84 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (23)
Room & Suite (15)
Dining (1)
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Bailey M
11 February 2015|
AnswerShow all 2 answers
Response from Sandra P | Reviewed this property |
They said 18, but call and see what you need for a deposit.
Room Tips
"There are no good rooms in this hotel."
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"Great price for over week stay there lots construction workers there."
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"Stay somewhere else"
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"226 was ours and very good."
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