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Hilton Garden Inn Des Moines/Urbandale

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Hilton Garden Inn Des Moines\/Urbandale
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438 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Urbandale, United States
Reviewed 1 week ago

Love the bed and the pillows. The mattress was firm and there were plenty of comfy pillows, I didn't feel like I had to fold them over to have enough pillow under my head and neck. Comfortable chair to relax before bed. Nice desk to sit at and work when I needed to get some office work done and to...

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Helpful?
Thank 848constancem
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind review! I am glad you had a great stay here! We hope that you will return when our room renovations are completed by the end of January to enjoy our new look! Have a wonderful Holiday season! Thank you, Jennifer

Tulsa, Oklahoma
Reviewed 2 weeks ago

This is a mid aged Hilton Garden Inn right off interstate 80 in Des Moines. This is a VERY clean motel room with very good cooked to order breakfast. The management and staff at this property take great pride in keeping the hotel updated and clean.

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Helpful?
Thank mlogsdon7
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review & business! I truly appreciate them both! I am glad you enjoyed your stay here & hope that you will allow us to serve you again in the future so that you can enjoy our new look & feel when we complete our room renovations by the end of January! Have a wonderful holiday...

Storm Lake, Iowa
Reviewed 2 weeks ago

Very nice place to stay! Always welcomed upon arrival - love the cookies and coffee after we check in. Room is clean. Beds are comfortable and room is quite. We've eaten breakfast here and it was fine but we usually eat breakfast at a panera bread restaurant. It's not far from valley west mall and not too far from Jordan...

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Helpful?
Thank Cathy W
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us! I truly appreciate your feedback & business! I am glad you enjoyed your stay here! I hope your trip was a success for you too! We will look forward to serving you again soon. Have a wonderful holiday season! Thank you, Jennifer

Sioux City, Iowa
Reviewed 3 weeks ago

We went for our anniversary weekend knowing that the hotel was under renovations, thanks to a notice on their website. Still, we were a little surprised at how outdated and kind of just old the rooms were. There was a mini fridge and microwave, which is useful potentially, but the bed was one of the most uncomfortable beds I've ever...

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Helpful?
Thank michellepJ2012XF
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your time here! We are very excited for our room renovations & plan to have all of them completed by the end of January 2017. We hope you will come back to enjoy our new look & feel in 2017! Have a wonderful holiday season! Thank you, Jennifer

Gilbert, Arizona
Reviewed 3 weeks ago

Always a great experience. The staff is extremely helpful and the breakfast is wonderful. Beds are very good as you can set the level of firmness. Location is also great right next to the interstate. The hotel is very quite.

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Helpful?
Thank Shari S
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are so glad to have had you back as our guest! Your loyalty is priceless for us & your recommendation to others! We are so glad you had a great stay & will look forward to serving you again soon. Enjoy your holiday season! Thank you, Jennifer

McKinney, United States
Reviewed 3 weeks ago

Staff went above and beyond to welcome me to this hotel. I asked for a roll away for extra family members that decided to come last minute, they had it in my room and ready when I checked in. Due to my diamond status they had a hand written thank you and a plate of goodies welcoming me. It made...

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Helpful?
Thank katiewG6380VT
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review & your loyalty to Hilton! We greatly appreciate you! I am glad you had a great stay here & hope you will choose us on your next trip to the area! Have a wonderful day! Thank you, Jennifer

Madison, Wisconsin
Reviewed 4 weeks ago

My husband & I stayed at the Hilton Garden Inn in Urbandale, Iowa, as we were in town for an event. The stay was pleasant and it was my husband's first time at the hotel. We enjoyed our time together and everyone at the Hilton Garden Inn was very nice.

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Helpful?
Thank kathleenmQ1313SH
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! You are a loyal guest to us & we appreciate you choosing us! I am glad you & your husband enjoyed your stay here! We look forward to having you back soon! Enjoy your day! Thank you, Jennifer

Reviewed 29 October 2016 via mobile

Great service, room was immaculate. I was panicked when i discovered after i got home and found I left my iPod in room. The front desk clerk went to the room and found it. He was kind enough to drop into the mail for me.

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Helpful?
Thank Brook E
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! We are so glad you had a great stay with us & that we were able to get your Ipod back to you! We hope you will consider us again on your future travels! Have a wonderful day! Thank you, Jennifer

Columbia, Missouri
Reviewed 28 October 2016

This hotel is conveniently located with access to interstates and local venues. THE hotel staff was great to work with and made sure all of my needs were met. This hotel is my home away from home when I travel to the Des Moines area.

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Helpful?
Thank Roger P
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! What a compliment to be your "home away from home" when traveling! We are so glad to serve you! We will look forward to having you back soon. Have a wonderful week! Thank you, Jennifer

Orange Ctiy, iowa
Reviewed 24 October 2016

Very clean place. Beds are vey comfortable and room was vey nice. Bathroom s very clean and shower height was fat for tall people. Staff wee professional and courteous. Nice facilities and amenities and breakfast!

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Helpful?
Thank Denise D
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! It is always great to hear from our guests! I am glad you enjoyed your stay here! We hope you will come back to enjoy our newly renovated guest rooms as they become available in December! Have a wonderful week! Thank you, Jennifer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Des Moines/Urbandale

Address: 8600 Northpark Drive, Urbandale, IA 50322
Region: United States > Iowa > Urbandale
Price Range: $145 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Urbandale
Hilton Urbandale
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Des Moines/Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't have a car, the hotel is within walking distance to a couple of bars and restaurants.”
 of 5 bubbles mlallen23, 9 Jun 2016 | Read review
“Register on line and pick your own rooms.”
 of 5 bubbles AndyD62, 19 May 2016 | Read review
“Have Hilton honors”
 of 5 bubbles F999SYmarkd, 22 Feb 2016 | Read review
“Fifth floor was quiet.”
 of 5 bubbles Klfbooks, 28 Jun 2015 | Read review
“Low and high numbered rooms are at the hall ends. Elevator is in the hall center.”
 of 5 bubbles Dougogreen, 16 Jun 2015 | Read review
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