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Holiday Inn Express & Suites Urbandale

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Holiday Inn Express & Suites Urbandale
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Urbandale
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Showing 152: English reviews
Hoffman Estates, United States
Reviewed 4 October 2015 via mobile

This hotel was very clean and comfortable. My husband and I had a suite. It was very spacious. The beds were very comfortable. Nice TV and wi-if. Breakfast was good. I would definitely consider staying in another Holiday Inn Express. The staff was also nice and recommended a great restaurant with great food a short distance away. This is the...

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Helpful?
Thank Michael S
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback about your most recent stay with us. We appreciate your feedback and your recommendation. It is our goal to provide our guests with the best experience and can't wait to serve you again in the future.

Minnesota City, Minnesota
Reviewed 29 September 2015

This is a beautiful new Holiday Inn Express right off the interstates 35/80) in the western part of Des Moines, Iowa. The room was enormous with super clean and new bedding with a lot of pillows to choose from. It was QUIET, and the bathroom was exceptionally clean. The bathtub was larger than most hotel bathtubs. Very relaxing after a...

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Helpful?
Thank Klfbooks
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback. We are thrilled you enjoyed your time with us and look forward to the opportunity to serve you again.

San Antonio, Texas
Reviewed 29 September 2015 via mobile

Nice and clean rooms. Plenty of places to go eat close by. Moderately priced and affordable. Staff was friendly. Nice area of town. Workout room is small and has an indoor pool. Lobby is nice with a TV area. Would recommend the hotel and would stay there again.

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Thank Kevin N
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for letting us know about your recent stay with us. We are thrilled that you were able to enjoy the comforts of our hotel during your training here in Urbandale. We do hope your travels bring you back to us for another visit in the near future.

Burlington, Iowa
Reviewed 25 September 2015 via mobile

It's a Holiday Inn Express. It met my needs. A fridge, a microwave, a decent bed and a shower. Continental breakfast daily 0600 thru 0900. Your basic fare of fruits, pastries, juice and coffee. All perfectly fine. Hot offerings alternate between scrambled eggsand cheese omelette. Close to restaurants & shopping. Traffic not bad on this side of town. Google Maps...

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Thank RiverCities
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback. We are glad you enjoyed your time with us and that we met your expectations. We look forward to serving you again in the near future.

Sandia Park, New Mexico
Reviewed 20 September 2015 via mobile

Stayed at this Holiday Inn for two nights and was very happy with the clean comfortable room it was quite and fresh. The staff is polite and accommodating. There is plenty of room to park as well. The hotel is easy access to I80/and easy to find.

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Thank twhitefish
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for letting us know about your recent stay with us. We are thrilled you enjoyed your time with us. We do hope your travels bring you our way again in the near future.

Buffalo, New York
Reviewed 20 September 2015

Very comfy bed and loved the pillows. We had a king room, second floor. We had some issues: problem with electronic key, toilet clogged, tub drain ran slow, bathroom faucets falling off, after a day out sightseeing we returned to find our room NOT made up. Every issue was handled promptly by front desk staff. They even comped us breakfast...

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Thank CARLYBuffalo_NewYork
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for completing a review about your stay. Unfortunately we believe that you were wanting to review a different property as we do not have a Bennigans attached to our property. That is the Holiday Inn Des Moines Northwest.

Reviewed 18 September 2015 via mobile

I stayed 3 nights. It was as a quiet, clean, comfortable, and safe hotel. The room was bright with good TV and internet. The bathroom was well lit with lots of hot water. The staff was friendly and the breakfast area was great with fresh hot vittles. There are several nice restaurants in the area to choose from. I will...

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Thank jvboyle
Wichita, Kansas
Reviewed 16 September 2015 via mobile

Stayed for two nights with two friends. The room was clean and comfortable and the breakfast was good. I made the mistake of leaving my camera battery and charger plugged in and didn't realize until we were miles down the road. I contacted hotel and spoke to Nick he had someone run up to the room and gathered my forgotten...

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Thank Nowiki
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your review. We value all our guests feedback and will be sharing your review with our entire team.

Savoy, IL
Reviewed 8 September 2015

I stay at a lot of Holiday Inn Express hotels, so my reviews are usually compared to all the others. This hotel is among the good ones. New and modern with good sized rooms. It was everything an updated HI Express hotel should have. Friendly staff, good breakfast, comfortable bed, quiet rooms. It takes a real "wow" factor to get...

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Thank illini_razorback
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for taking the time to give us your feedback. We hope you have the chance to come pay us a visit again in the near future.

Wickenburg, Arizona
Reviewed 28 August 2015

The young lady at the front desk was the most pleasantly helpful person you could wish for. For some reason, my error or theirs, we showed-up a day later than the day they had us registered. She went right to work and produced a very nice room, actually a suite for us. This is a newer building, and is in...

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Helpful?
Thank 188tom
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for taking the time to let us know about your stay with us. We apologize for the confusion with you reservation and are glad our team was able to get the issue resolved quickly so that you could get settled in and relax. We are thrilled that you enjoyed your stay with us and look forward to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Urbandale

Address: 8789 Plum Dr, Urbandale, IA 50322-6245
Region: United States > Iowa > Urbandale
Price Range: $156 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Urbandale 2.5*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Urbandale staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure things work before settling in”
 of 5 bubbles PatW622, 16 Aug 2016 | Read review
“Check to see if there is a major event in the area with younger individuals”
 of 5 bubbles 998RICHARDS, 8 Jul 2016 | Read review
“Go to the IHG website”
 of 5 bubbles suzannelt, 4 May 2016 | Read review
“Stay on south side if you want to be the furthest from interstate I-80”
 of 5 bubbles tonyandk, 22 Dec 2015 | Read review
“The interstate is north of the property. The farther south you are, the quieter it will be.”
 of 5 bubbles 78MatthewH, 12 Aug 2015 | Read review
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