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All reviewsdes moinespancake machinehie propertytypical hiethe breakfast areathe hotel is conveniently locatedroom was cleanoff the highwaythe main reasonyogurtfront desk staffnice hotelwould stay here againstayed here for one nightqueen suiteair conditionereasy access
This was a great place to stay. Very clean, great beds and quiet. Stayed for several days and had a good time.
We will stay here again. Highly recommend it for great quality.
The swimming pool is nice too. Clean and nice hot tub to...More
Thank Alleta B
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 28 June 2017
Thank you for your review! We are thrilled that your enjoyed your time with us and look forward to your next visit to Urbandale.
I stayed here while on my way home from Arizona. This hotel is very close to the interstate highway. It was clean and I come to expect this from this hotel chain. They never seem to disappoint. The front desk staff are always friendly and...More
Thank Terry S
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 21 June 2017
Thank you for your visit. We hope you had a great rest of your trip home. We appreciate your feedback and our team is thrilled to know that they made your stay a great one!
My family drove from Michigan to Iowa for our nieces graduation. I chose Holiday Inn Express. It's always my first choice wherever I travel. The hotel was very nice, rooms were clean and the beds very comfortable. Where things went bad was on Sunday morning...More
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 2 June 2017
Thank you for providing us with your feedback. We truly apologize for your experience with our breakfast over memorial day weekend. We have taken your review and are using your comments in additional coaching and training for our morning crew. We never want to...More
The HI Express is one of several hotel chains that do a good job of providing a comfortable room and a decent breakfast. This one is right off the beltway surrounding Des Moines, north of city center, near Urbandale. We were just passing through and...More
Thank Robert D
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 6 June 2017
Thank you for taking the time to provide us with your feedback. We are very happy to have met your needs and expectations. We do hope to see you again in the near future!
Have stayed here many times for business but this stay was for a soccer tournament we were in town for. Hotel is clean and our room was spotless. Rooms are large and has lots of room for our family of four. Hotel workout room had...More
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 24 April 2017
Thank you for your visit. We look forward to your return and the opportunity to serve you again.