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This hotel is one of the very few that actually recognizes status in the Choice system and then even gave a free upgrade and a gift bag. The hotel is very nice, clean and has newly remodeled rooms. The hotel is near several restaurants.
Management response:Responded 1 May 2017
Thank you for your kind words and we are trying our best to provide high satisfaction to all of our guests. Words like yours encourage our staff to perform their duty even better.
The bathroom in this hotel was disgusting!! Black ring of mold around the upper rim of the toilet, dirty tub surface, looked like mildew and the water facet was brown and slimy inside. Also the overflow drain had brown/ black slime around it. All of...More
Though the staff is nice, the carpets are beginning to look a bit worn and dirty. Mildew smell in our room. Issues with our door lock which had to be corrected each day. Wifi was entirely disappointing...we were on the first floor and the signal...More
Pulled up off the Interstate and they had a room available. The young man behind the counter was a little weird with his attitude. Once he had booked us in his attempted joke of "if you need anything until 11 pm I am your idiot...More
Thank Wayne T
Management response:Responded 19 July 2016
Thank you for taking time for this survey and we are sorry that you had that experience with our Front desk guy. I will assure you that I will work with my Team to serve better .
To be fair, desk staff did help out with my requests. But it was downhill from there. The first room they gave me stunk to high heaven. They were nice enough to move me to another one with the same musty damp smell but was...More
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Hi Dear Guest,
To update your review, log in to your TripAdvisor account and go on this review. When you open this review there will be a flag you need to click on. And you will find a option to update or edit your review. We hope to see a positive review this time. Thank you!