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Hampton Inn & Suites Marshalltown

Booking.comUSD 144*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 150*
USD 144*
USD 150*
USD 144*
USD 150*
USD 144*
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Hampton Inn & Suites Marshalltown
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334 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Marshalltown
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Showing 331: English reviews
Kansas City, United States
Reviewed 16 April 2017

Upon arriving at the hotel, a welcoming smile awaited me. A fast easy check in and I was on my way to my room. The room was clean and quiet. My only gripe would be the TV was smaller than expected, for a nice quality hotel.

Review collected in partnership with Hampton
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Helpful?
Thank terrysL4784FH
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. We are currently in the process of upgrading all our TVs. Next time...

LeMars
Reviewed 22 March 2017

We enjoyed the hotel the breakfast was good beds were so comfortable and staff was amazing . They were helpful and has a nice pool area even though . we could not use it . Loved the snacks and coffee bar

Review collected in partnership with Hampton
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Helpful?
Thank Slplssmom
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites of Marshalltown. I am very pleased that you were happy with your stay. It is our goal to receive feedback like yours.

Reviewed 21 March 2017

Hamptons have good breakfasts and are clean. Breakfast was good. Our room was clean, but carpets in public areas (dining room and elevators) badly needed to be vacuumed…at 7:00 AM. Apparently because of a dispute with a landowner, this Hampton has no sign by the road showing where to turn to reach the property. It’s easy to see the hotel....

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Helpful?
Thank William S
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites of Marshalltown and for taking the time to fill out a survey regarding your stay. The survey helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. We value your feedback. We are currently in the...

Erhard, United States
Reviewed 21 March 2017

The lobby was nice, though small. The check-in process was fast and the staff was friendly. From there it went down hill. When we walked into our room, it was huge. It looked even bigger because of the lack of furniture. And what furniture that was there had seen its better days. Overall, the room was so tacky I don't...

Review collected in partnership with Hampton
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Helpful?
Thank William A
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a survey regarding your recent stay with us. We value all feedback and use to improve our service to you. I apologize for the items you mentioned in your survey. On a regular basis we are working on many items you mentioned. In addition, we are hoping to undergo a property refresh at the end of...

Marion, United States
Reviewed 20 March 2017

Hotel was nice, good breakfast, comfortable bed and bedding. However, I left 2 pair of shoes in the closet and when I called the day following check-out, I was told that nothing was found. I was assured that the room was rented out after I checked out, but that housekeeping would have completed a thorough search of the room. The...

Review collected in partnership with Hampton
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Thank dustied2017
Iowa
Reviewed 12 March 2017

Stayed at the beginning of March for the state swimming championships. The hotel, naturally, was therefore filled with kids and families. The staff somehow still had smiles on their faces despite all the people and demands being asked of them. Check-in was efficient and we were in a room within minutes. The room itself was large and the bed comfortable....

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Helpful?
Thank JBry
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. We look forward to your next stay and do hope it is soon.

Cedar Rapids, Iowa
Reviewed 19 February 2017

The property was clean and well maintained. The staff were friendly and helpful. Our family enjoyed the pool area. We thought breakfast was very good also! I stayed at this hotel another time during a snow storm and the staff and service was great then, too. Would recommend this hotel!

Review collected in partnership with Hampton
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Helpful?
Thank 174bethanyc
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay. I’m proud of the customer service my staff delivers and I’m glad to her that you agree. We look forward to your next stay...

Reviewed 17 February 2017 via mobile

An unexpected death took us to Marshalltown! I wasn't thrilled with the other hotel choices. We enjoyed Hampton Inn very much! Wish the price would have been a bit lower but the hotel is very beautiful n nice restful n comfortable bed n room 👍

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Helpful?
Thank Kimberly Meyer P
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable.

Huntersville, United States
Reviewed 14 February 2017 via mobile

This is my third stay at this location, and the regular rooms are oddly laid out,so this time i did the kind suite and it is much better. The relay rooms don't have refrigerators, which stinks for a Hampton, but the king suite has them. You also want to get on the 4 th floor if possible because the ceilings...

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Helpful?
Thank Kevin S
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your stay in our king suite. We look forward to your next stay with us.

Reviewed 14 February 2017

The room was nice and very clean the bathroom was clean however the shower doors were loose and coming apart. You could tell it was in the middle of a remodel the room did have a crack in the wall where apparently something else used to be there,my only complaint was as I have older eyes the television was so...

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Helpful?
Thank Rodesha M
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown.

27 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 Iowa Ave W, Marshalltown, IA 50158-4780
Region: United States > Iowa > Marshalltown
Price Range: $145 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Marshalltown staff and other travellers.
6 questions
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Denton, Texas
over a year ago
Rapid City, South Dakota
Atlantic, IA
over a year ago

See all questions (6)

Questions? Get answers from Hampton Inn & Suites Marshalltown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in teens are closest to elevator, so may want to be avoided for noise. Even numberss face the parking lot/darker side of the hotel.”
JBry, 11 Mar 2017 | Read review
“All rooms were great.. we were on the 2nd floor towards the middle.”
660amiet, 14 Jun 2016 | Read review
“Get a room on the back/corn filed side.”
benzonit, 20 Sep 2015 | Read review
“stay on upper floor”
TerMar1981, 29 Jul 2015 | Read review
“Upgrade to a King, if you have the chance to do so.”
jrosetree, 18 Jun 2015 | Read review
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Prices are for 1 room, 2 adults
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