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TownePlace Suites Des Moines Urbandale

3.8 km from Johnston centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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8800 Northpark Ct, Johnston, IA 50131-3018
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162 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Des Moines Urbandale
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Showing 162: English reviews
Reviewed 2 July 2016

We met up with family across the country to celebrate my grandpa's birthday. The group all stayed at the hotel, and we hosted the party in one of the meeting rooms as well. When the check in person, Amy, saw that my husband and I had a fussy toddler with us but realized we were trying to stick to a...

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Helpful?
Thank Lindsay R
Management response:

Dear Lindsay, Thank you so much for your 5 Star Review! The whole staff here really enjoyed having your family stay with us this past weekend. We loved that we were a part of your grandpa's birthday celebration. I will let Amy know how much you appreciated the upgrade to the larger suite. If your travels bring you back to...

Madison, Wisconsin
Reviewed 28 June 2016

The rooms were clean and very spacious, love the 2 bedroom suite set up. All the staff were friendly and super helpful. They take pets, which we didn't have, however you couldn't tell in a single room if pets had been previous guests!

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Helpful?
Thank 95familyreunion
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello and thank you very much for the wonderful 5 STAR review of your recent experience with our hotel. We are so glad that your family reunion and birthday party for Grandpa was such a success and enjoyed by all of your family. We certainly hope to have an opportunity to host you all again for any future reunions or...

Reviewed 28 June 2016

We had everything we needed for our family reunion! Very comfortable and friendly people! The kids loved the indoor pool! A Starbucks was within walking distance! The meeting room was perfect for our reunion!

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Helpful?
Thank Debbie L
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Debbie L, Thank you very, very much for the great 5 STAR review! Our staff was thrilled to see and hear that your family enjoyed your reunion weekend with us. We look forward to hosting your family again. Best wishes to you and all of your family, Tom Murray General Manager

Madison, Missouri
Reviewed 24 June 2016 via mobile

This hotel is top notch and is very close to places to eat and has a refrigerator microwave dishwasher freezer and real dishes in the cabinets for you to use and rewash I nice bathroom a laundry basket a desk another pull out desk and plenty of storage for all your goods there is also a laptop desk next to...

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Helpful?
Thank larryorkeith
Management response:

Thank you Larry and Keith for your 5 Star Trip Advisor Review! We greatly appreciate all of the wonderful things you had to say about our hotel. We are so happy to hear that you enjoyed all the amenities the room had to offer including the kitchen and living area. We hope that you will stay with us in the...

Saint Louis, Missouri
Reviewed 18 June 2016

The entire staff was great and provided excellent customer service. Room was modern and clean and very quiet. Not one single complaint. I stay here on a semi-regular basis. Room condition is great with excellent blackout curtains and quiet air conditioning.

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Helpful?
Thank Stephen B
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Stephen B, Thank you for the great 5 STAR review of your recent experience with our hotel. We are so glad that you chose our hotel time after time. I know that it is sometimes the little things such as the black out curtains and A/C that can make for a great stay at any hotel. We certainly appreciate...

Corning, California
Reviewed 14 June 2016 via mobile

Had a nice room. Clean, comfortable. Front desk lady, Amy, was very patient and helpful. Easy to find restaurants and other conveniences. My stay was restful despite many children and inebriated parents there for some sport tournament. Amy actually moved my room to help with noise. That was great. Will def stay there again

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Helpful?
Thank orchardboyforever
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello! Thank you very much for the great 5 STAR review of your recent experience with our TownePlace Suites. We are so glad that you enjoyed your time here and that Amy was helpful with your needs and concerns. I will be sure to share your kind words with her. We certainly hope to have an opportunity to host you...

Chicago, Illinois
Reviewed 1 June 2016 via mobile

My room is set up similar to a one bedroom apartment. The kitchen is fully stocked with all essential cooking utensils. They refresh your room daily even for long term stays. The hotel offers a nice selection at breakfast. The lobby always has teas, coffee and cucumber or lemon water. The lobby includes a large selection of magazines at no...

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2Thank Kimme11
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello! We greatly appreciate the 5 Star Review and are so glad that you are enjoying your stay with us. The entire staff has loved all the home cooked meals you have provided us and we have enjoyed playing with your puppy every day. We will be sure to pass on all your kind words to Lindsey, Mark, and Tom...

Reviewed 26 May 2016

We stayed here on a Saturday night and the hotel was full but very quite at night. Breakfast was busy but the food was good. Our room was plenty large for a family of 3. One thing I didn't like was the smell of the sink when we used it- smelled rotten.

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Thank Samantha H
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Samantha, Thank you very much for the great review on TripAdvisor! We appreciate your comments and are thrilled that you enjoyed your time with us. I will have our housekeeping staff look into the odor issue in the room that you stayed in right away. We look forward to hosting you again soon should your travels bring you back...

Evergreen, Colorado
Reviewed 23 May 2016

Looking for a small (50 seats) room where we could host a graduation party and bring in our own food. The meeting room was perfect, the reservation process smooth and everything was ready when we arrived. Needed a few extra tables as we set up and they were provided immediately. Room had seating, standing room and a counter on one...

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Helpful?
Thank Mntns0713
FHGdmt, Guest Relations Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Dear Mntns0713, Thank you for sharing your experience at the TownePlace Suites Des Moines Urbandale and for your 5 Star review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team...

Reviewed 22 May 2016

I was on the road with my girlfriend and dog, and this was a wonderful place to take a load off from a long day on the road. Right (barely) outside of Des Moines, this was a wonderful night's sleep (I even pulled up the sheet to read what brand and model the mattress was). We didn't explore the area...

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1Thank Patricia M
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello, Thank you so much for the great 5 STAR review of your recent experience with our hotel. We are thrilled that you and your girlfriend found so much to your liking regarding the facility, staff and area and that we exceeded your expectations in numerous areas. We get many compliments on the comfort of our beds here so I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more   less 

Additional Information about TownePlace Suites Des Moines Urbandale

Address: 8800 Northpark Ct, Johnston, IA 50131-3018
Region: United States > Iowa > Johnston
Price Range: $129 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Des Moines Urbandale 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Townplace Suites Urbandale Hotel Johnston
Towneplace Suites Johnston
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Des Moines Urbandale staff and other travellers.
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Venice,Florida
over a year ago

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Questions? Get answers from TownePlace Suites Des Moines Urbandale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check all your services phone amenities and everything else for quality.”
 of 5 bubbles nissanman05, 8 Oct 2016 | Read review
“Rooms located on the top floor are always the quietest.”
 of 5 bubbles LynnReed, 12 Sep 2016 | Read review
“Stay in the middle of the corridor to avoid stairs and vending machines usually located at ends.”
 of 5 bubbles RobertR415, 6 Sep 2016 | Read review
“We stayed on the third floor, and found it to be very quiet.”
 of 5 bubbles 202beckyk, 5 Sep 2016 | Read review
“We stayed in a room with two bedrooms and a kitchen, it was very comfortable for having two 7month old babies.”
 of 5 bubbles ewitt4339, 8 Jul 2016 | Read review
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