We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

TownePlace Suites Des Moines Urbandale

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
TownePlace Suites Des Moines Urbandale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for TownePlace Suites Des Moines Urbandale
See the most recent reviews
Showing 156: English reviews
Reviewed 27 September 2016

I first had contact with TownePlace Suites when I called the hotel to see if there was any way that I could check in early. They asked when was I going to be in town and I told them about noon (normal check in is at 3 pm). We were going to the state fair that day and didn't want...

 Report
Helpful?
Thank Curtis M
Management response:

Dear Curtis, Thank you so much for the 5 Star Review! We are so glad we could check you in early and start your experience with us on a pleasant note. We look very forward to your return visit and want to give you again the same warm hospitality that you deserve. Selena Barker Guest Services Manager

Kelley, Iowa
Reviewed 13 September 2016

We booked this hotel mainly to watch a football game that we didn't have tickets to attend. When we arrived there was a mixup in our reservation and without even asking, the front desk agent moved us into an upgraded 2 bedroom suite. Nice suite for a low price.

 Report
Helpful?
Thank LynnReed
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello LynnReed, Thank you very much for taking the time to tell us about your recent experience with our TownePlace Suites and the nice 4 STAR review. We are so glad that we were able to accomodate you in a larger suite and that you were able to watch the big game. We look forward to hosting you again very...

Reviewed 7 September 2016

My wife and our three children stayed here for two nights in early August. The room was a nice size; we had booked a two bedroom suite. But then we noticed that the beds, which were both supposed to be queen size, were really small. At best they were Full size beds. That was fine for the boys, but my...

 Report
Helpful?
Thank Matt C
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Matt C, Thank you for taking the time to tell us about your recent experience with our TownePlace Suites. We appreciate your comments and will share them with our team. I am sorry there were a few minor disappointments with your stay. All beds in our hotel are either Queen or King size as we do not have anything...

Sioux Falls, South Dakota
Reviewed 7 September 2016

I'm being tough on them...wishing I could give "3-1/2"... It is conveniently located off I-35 and is actually at 8800 Northpark Dr, Johnston, IA. You have to do a bit of "travel" if you want to come off I-80 (East-West). There is a Starbucks and Texas Roadhouse as well as a number of other nearby restaurants. As usual, we were...

 Report
Helpful?
Thank Robert R
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Robert R, Thank you for taking the time to give us a detailed review of your recent experience with our TownePlace Suites. We certainly appreciate the feedback as we can use this information to fine tune our operations to better serve our guests. Our staff tries very hard to do their best and we will use this information to...

Blue Earth, Minnesota
Reviewed 6 September 2016

We thoroughly enjoyed staying at this hotel! The staff was friendly, kind, and welcoming. Our king studio room room was exceptionally clean and the arrangement was brilliant--maximized use of space and plenty of areas to tuck our belongings away. Our bed was very comfortable and the room was quiet. The kitchen was well-equipped. We'll definitely stay there again when we're...

 Report
Helpful?
Thank Becky K
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Becky K, Thank you very, very much for the great 5 STAR review of our TownePlace Suites. We are so glad that you enjoyed your room layout and amenities. We look forward to hosting you again very soon! Best regards, Tom Murray General Manager

Nebraska
Reviewed 5 September 2016 via mobile

We were traveling for a funeral, and after only having 3 hours sleep the night before in a smoking room at a different hotel to make it in time, it was necessary to find a good hotel to sleep in before continuing home. The first place we checked was booked, bit they sent us next door to TownePlace Suites. The...

 Report
Helpful?
Thank NebraskaEuropeLover
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello NebraskEuropeLover, Thank you for the great 5 STAR review of your recent experience with our TownePlace Suites. We are thrilled to see that you and your family enjoyed your time here at the hotel as well. We hope to host you again under better circumstances and look forward to seeing you again soon. Best regards, Tom Murray General Manager

Reviewed 4 September 2016 via mobile

We stayed here for a soccer tournament. The room was clean and the beds were comfortable. It was quiet even with a bunch of kids staying here. We could not hear people in the hallway. The breakfast was ok and the same both days. We liked having a full kitchenette available to us.

 Report
Helpful?
Thank JenniferNordell
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello JenniferNordell, Thank you for taking the time to tell us about your recent experience with our TownePlace Suites. We are glad to see that you and your family enjoyed your time with us and look forward to hosting you again soon. Best regards, Tom Murray General Manager

Bangalore, Karnataka, India
Reviewed 28 August 2016 via mobile

I happened to spend night here as part of my business visit to Des Moines earlier this month. It is very conveniently located in the middle of city and too far from airport. I reached there at night and the hotel staff was highly welcoming and extremely helpful. The room was very well done with all amenities. Breakfast was great...

 Report
Helpful?
Thank Rajesh P
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Rajesh P, Thank you for taking the time to tell us about your recent experience with our TownePlace Suites and the great 5 STAR review. We appreciate your loyalty to our hotel and look forward to hosting you again very soon! Best regards, Tom

Frisco, Texas
Reviewed 15 August 2016

This hotel has nice clean and comfortable rooms with good lighting that are typical in Marriott properties. The cleaning staff were particularly good and friendly. The back and side doors outside on the grounds needed to be picked up, because it was apparent people had been smoking there. Also, the front lobby staff seemed a bit indifferent and were talking...

 Report
Helpful?
Thank Carroll H
Management response:

Hello, Thank you for taking the time to give us a review and offer your insight during your stay. We sincerely apologize for not meeting your expectations during your stay. We have taken your comments seriously and will be addressing them with the proper department. We would love to see you return and give us another try to make your...

Lincoln, Nebraska
Reviewed 15 August 2016 via mobile

The was our first stay at a TownPlace Suites! We were visiting the Des Moines area for the Iowa State Fair. Really loved the room! Bed and pillows were very comfy! Liked having a sofa/loveseat in the room. LOTS of storage for a fairly compact suite. Although we didn't use it, the kitchen had everything one might need in a...

 Report
Helpful?
Thank hskrguy
Management response:

Thank you so much for your 5 Star review. We are glad to hear that we could meet your needs during your stay. We hope that you will join us again when your travels bring you back to the Des Moines area. Selena Barker Guest Services Manager

63 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (15)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Johnston
0.7 km away
Stoney Creek Hotel and Conference Center - Des Moines
0.2 km away
Hilton Garden Inn Des Moines/Urbandale
0.6 km away
Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Show Prices
Show Prices
Show Prices
3.4 km away
AmericInn Hotel & Suites Johnston
0.5 km away
Holiday Inn Express & Suites Urbandale
0.6 km away
Fairfield Inn & Suites Des Moines Urbandale
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more   less 

Additional Information about TownePlace Suites Des Moines Urbandale

Address: 8800 Northpark Ct, Johnston, IA 50131-3018
Region: United States > Iowa > Johnston
Price Range: $131 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Des Moines Urbandale 2.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Expedia, Travelocity, Odigeo and Priceline so you can book your TownePlace Suites Des Moines Urbandale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Townplace Suites Urbandale Hotel Johnston
Towneplace Suites Johnston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Des Moines Urbandale staff and other travellers.
1 question
Ask a question
Venice,Florida
over a year ago

See all questions (1)

Questions? Get answers from TownePlace Suites Des Moines Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check all your services phone amenities and everything else for quality.”
 of 5 bubbles nissanman05, 8 Oct 2016 | Read review
“Rooms located on the top floor are always the quietest.”
 of 5 bubbles LynnReed, 12 Sep 2016 | Read review
“Stay in the middle of the corridor to avoid stairs and vending machines usually located at ends.”
 of 5 bubbles RobertR415, 6 Sep 2016 | Read review
“We stayed on the third floor, and found it to be very quiet.”
 of 5 bubbles 202beckyk, 5 Sep 2016 | Read review
“We stayed in a room with two bedrooms and a kitchen, it was very comfortable for having two 7month old babies.”
 of 5 bubbles ewitt4339, 8 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay