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BEST WESTERN PLUS Independence Inn & Suites

2100 Swan Lake Blvd, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Cedar Rock State Park (Lowell Walter Residence)
    13.4 km
  • 2 star hotel
  • Free Wifi
Reviewed 27 May 2016
Welcome Place To Stay On Route 20
Welcome place to stay when traveling Route 20 with lots of... more
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160 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Sanborn
Reviewed 27 May 2016

Welcome place to stay when traveling Route 20 with lots of choices for breakfast, cookies in the evening on arrival and a pool to enjoy as well. A well maintained facility as well. Also ample parking and a new restaurant to open next store. Plenty of other dining options within a few miles.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas C
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for posting a positive review about our hotel!! We hope you get a chance to visit again soon as the new restaurant and gift shop are now open next door for you to try out!

Hartford, SD, United States
Reviewed 24 May 2016

The hotel is well located for easy access off Highway 20 and is quiet and comfortable. I have stayed there a total of six (6) nights and always been pleased. The pool and hot tub are excellent. The staff has always been helpful and breakfast includes both hot and cold entrees that are good tasting. The coffee in the rooms...

Review collected in partnership with Best Western
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Helpful?
Thank Duane B
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

When guests take the time to post a positive review about us and let others know that this is a place worth returning to that many times, it really makes us feel great! We genuinely appreciate your compliments and we hope to continue and provide you with a great stay each time you come back! Thanks so much!!

Baraboo, Wisconsin
Reviewed 18 May 2016

The only negative I could find was that one of the ledges in the shower had a scum film. The morning buffet was extremely good and Brian was very helpful in directing me to a late night food spot. The room and bathroom were both clean and the heat worked well.

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Helpful?
Thank Steve P
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such a positive review about our hotel! We pride ourselves on our great customer service and clean rooms with properly functioning amenities and we are constantly brainstorming for new ways to improve our breakfast and different selections to offer our guests! I do appreciate you bringing that one housekeeping issue...

Denver, United States
Reviewed 4 May 2016

I stayed at this hotel for a wedding that I attended this spring. This hotel is wonderful- the staff is attentive and understanding of patron needs (I had a very early flight and they prepared an early checkout and a sack breakfast to go). The decor is wonderful, and the hot breakfast is great. Would strongly recommend!

Review collected in partnership with Best Western
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Helpful?
Thank Melanie T
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We're so happy that you noticed the great breakfast options, especially Best Western's new Grab and Go breakfast!!Thank you for taking a minute to post such a complimentary review online for us, we really appreciate it! We hope to provide you with our hospitality again when you return to Independence!

Reviewed 19 April 2016

During our stay at the hotel we experienced a problem with excessive heat in room and thermostat not working. Brian and Aaron helped us move to another room insuring our safety! Brian was excellent!!!

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Thank bpasos
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the 5 star review and the great compliments about our team!

Sanborn
Reviewed 18 April 2016

Great way point to stay when traveling in Northeast Iowa. Staff was very helpful and the breakfast was adequate. Suite / Room was clean and comfortable, view of the lake. Exercise room was functional with TV to watch the news.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas C
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We really appreciate your positive review for our hotel!! We hope to see you back in the future; thanks again so much!!

Reviewed 15 April 2016

Breakfast was great, employees very professional. The hotel was less than a quarter of mile from the conference center. The rooms were clean and inviting. Express checkout was very helpful as we had an early morning commitment.

Review collected in partnership with Best Western
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Helpful?
Thank Tom R
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post a positive review about our hotel!! Our Best Western team knows the importance of a great breakfast and that is why we go to such great lengths to provide a variety of fresh items, something sweet, something hearty, and something healthy to please every guest! We truly appreciate your generous...

Reviewed 9 April 2016

The room rate was to high for only having a few people staying that evening. But I was tired, hungry and needed a shower and a good night sleep so I didn't argue. I had traveled 523 miles that day. I like something near a four lane road when traveling since I am driving a truck and it doesn't fit...

Review collected in partnership with Best Western
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Helpful?
Thank Gayle H
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for taking the time to let travelers know about our little lodging gem here in Independence, Iowa! We are happy to hear that you had a great room and a good night's sleep and got an opportunity to grab some of our breakfast and coffee in the morning! We truly appreciate the opinions of our travelers and we...

Stillwater, United States
Reviewed 11 March 2016

I was in town for my wedding!! The hotel was awesome to work with! They helped out of town guest find dinning and things to do in town! The hotel is in a great location for any event at Heartland Acres!

Review collected in partnership with Best Western
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Helpful?
Thank Nicole R
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the great review!! We really appreciate you letting others know that we are a smart lodging choice when considering all of their options. Our number one goal is customer satisfaction and we are happy to hear that we helped make your wedding weekend a success! Congratulations!

Madison, United States
Reviewed 8 February 2016

Booked our block of room here and didn't have any problems. We got our room at a discounted rate due to volume of reservations received. Check in around midnight and didn't have any problems (had a small panic since you're suppose to check in by 8pm!). Easy to find vending machine for a late night snack with plenty of options....

Review collected in partnership with Best Western
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Helpful?
Thank Taylor K
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such generous compliments about our staff; we truly appreciate such a great review. We are so happy to hear that we could be part of making your wedding day an incredibly smooth and happy one! Our hope is that we can create the same great experience for all of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Blvd, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Region: United States > Iowa > Independence
Price Range: $118 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Inn & Suites 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Independence Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South view includes a small pond with swans. North view includes picturesque tree-filled grounds of a state hospital.”
 of 5 bubbles dennisb582016, 5 Jul 2016 | Read review
“views of the lake are amazing!”
 of 5 bubbles 439janetk, 12 Jan 2015 | Read review
“Plan on eating breakfast somewhere else. Get a room away from noisy elevator.”
 of 5 bubbles rather-be-camping911, 3 Dec 2014 | Read review
“Bring a cooler, and fill it at night, incase your fridge was like mine.”
 of 5 bubbles SiouxFallsMike, 13 Jul 2013 | Read review
“This hotel caters to the party crowd, and you will hear them vomiting all night.”
 of 5 bubbles KevinR747, 19 Sep 2012 | Read review
5 of 5