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BEST WESTERN PLUS Independence Inn & Suites

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154 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Independence Inn & Suites
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Showing 154: English reviews
Reviewed 15 April 2016

Breakfast was great, employees very professional. The hotel was less than a quarter of mile from the conference center. The rooms were clean and inviting. Express checkout was very helpful as we had an early morning commitment.

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Helpful?
Thank Tom R
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post a positive review about our hotel!! Our Best Western team knows the importance of a great breakfast and that is why we go to such great lengths to provide a variety of fresh items, something sweet, something hearty, and something healthy to please every guest! We truly appreciate your generous...

Reviewed 9 April 2016

The room rate was to high for only having a few people staying that evening. But I was tired, hungry and needed a shower and a good night sleep so I didn't argue. I had traveled 523 miles that day. I like something near a four lane road when traveling since I am driving a truck and it doesn't fit...

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Helpful?
Thank Gayle H
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for taking the time to let travelers know about our little lodging gem here in Independence, Iowa! We are happy to hear that you had a great room and a good night's sleep and got an opportunity to grab some of our breakfast and coffee in the morning! We truly appreciate the opinions of our travelers and we...

Stillwater, United States
Reviewed 11 March 2016

I was in town for my wedding!! The hotel was awesome to work with! They helped out of town guest find dinning and things to do in town! The hotel is in a great location for any event at Heartland Acres!

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Helpful?
Thank Nicole R
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the great review!! We really appreciate you letting others know that we are a smart lodging choice when considering all of their options. Our number one goal is customer satisfaction and we are happy to hear that we helped make your wedding weekend a success! Congratulations!

Madison, United States
Reviewed 8 February 2016

Booked our block of room here and didn't have any problems. We got our room at a discounted rate due to volume of reservations received. Check in around midnight and didn't have any problems (had a small panic since you're suppose to check in by 8pm!). Easy to find vending machine for a late night snack with plenty of options....

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Helpful?
Thank Taylor K
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such generous compliments about our staff; we truly appreciate such a great review. We are so happy to hear that we could be part of making your wedding day an incredibly smooth and happy one! Our hope is that we can create the same great experience for all of our...

Hartland, United States
Reviewed 23 January 2016

I stayed three nights for a business trip and had a very pleasant stay. Lindsey, the manager, and all the staff are first class! This hotel is situated in a beautiful setting overlooking a beautiful landscape with a pond. Wonderful morning breakfast, very clean rooms, and comfortable.

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Helpful?
Thank Mike F
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to write such a positive review for our team and our hotel!! We really appreciate your generous compliments; they made our day! Our number one goal is to provide our guests with a clean comfortable home away from home with friendly customer service and all of the amenities that a traveler could...

austin, United States
Reviewed 15 January 2016

I enjoy my stay at the independence of Iowa hotel I stay about 15+ times a year for work and I enjoy every stay. nice to be able to relax while I am in the area for work! I will continue to stay at this hotel! great environment and great rooms!

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Helpful?
Thank Josh T
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such a positive online review for us!! We greatly appreciate it when our guests let other travelers know what a great hotel we have. Our top priorities are cleanliness, comfort, and great customer service; we are happy to hear it sounds like you are receiving all of the above when...

Saint Paul, Minnesota
Reviewed 29 December 2015

Nice surprise to find this gem. Newer hotel or at least appears to be, clean, quiet, professional staff, and would recommend to my friends and family as a nice place to stay. I stay at hotels almost every night of the week and sometimes have concern about hotel conditions and safety, but absolutely nothing to worry about here! Would highly...

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Helpful?
1Thank Shelley R
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for writing such a generous review about our hotel and our team! We really appreciate the compliments and are very pleased to be considered a gem among the vast variety of great hotel choices out there! We hope that you will stop and stay again if your travels bring you back to the area!

Reviewed 20 December 2015

We needed a place to stay due to an unexpected death in our family. We were able to get a block of rooms at a reduced rate due to the situation. Several family members arrived at the same and there were suddenly several rooms that needed to get checked in all at the same time.All staff was welcoming and empathetic....

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Helpful?
Thank Deb C
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Once again, we extend our condolences to you on the loss of your family member and although I know there is nothing we can do to make this time easier, we are happy to be able to provide a place of comfort for you and your family to gather and relax. We very much appreciate your kind words and generous...

Independence, IA, United States
Reviewed 3 December 2015

Front desk staff went above and beyond to make our stay enjoyable. Check in/check out process was very speed. As a Best Western Rewards member, the expedited check-out is a nice touch. The rooms are in good condition and always very clean. Breakfast buffet is a nice little extra.

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Helpful?
Thank Charlene T
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for sharing your positive thoughts about your experience at our hotel with everyone in the travel community. It is our top priority to provide each of our guests with a clean comfortable pleasant room, extra amenities, and a great breakfast at a fair price. We hope that you will visit us again when you have an...

Sanborn
Reviewed 28 November 2015

This is the place to stay while traveling highway 20 toward Dubuque, Iowa. Excellent facility, well kept amenities and super breakfast and overall a great experience. This is a very family friendly place that both parents and children will enjoy.

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Helpful?
Thank Thomas C
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Wow! Thank you so much for the great compliments about your overall experience at our hotel; we strive to provide each of our guests with the comforts of home away from home. We hope that you will always find a clean comfortable room at an affordable rate, great amenities, including a big breakfast with both fresh and hot items, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Blvd, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Region: United States > Iowa > Independence
Price Range: $119 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Inn & Suites 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Independence Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South view includes a small pond with swans. North view includes picturesque tree-filled grounds of a state hospital.”
 of 5 bubbles dennisb582016, 5 Jul 2016 | Read review
“views of the lake are amazing!”
 of 5 bubbles 439janetk, 12 Jan 2015 | Read review
“Plan on eating breakfast somewhere else. Get a room away from noisy elevator.”
 of 5 bubbles rather-be-camping911, 3 Dec 2014 | Read review
“Bring a cooler, and fill it at night, incase your fridge was like mine.”
 of 5 bubbles SiouxFallsMike, 13 Jul 2013 | Read review
“This hotel caters to the party crowd, and you will hear them vomiting all night.”
 of 5 bubbles KevinR747, 19 Sep 2012 | Read review
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