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Earl's Regency

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Earl's Regency
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1,892 Reviews from our TripAdvisor Community

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Showing 1,672: English reviews
Harare, Mashonaland East, Zimbabwe
Reviewed 3 April 2016 via mobile

Wonderful hotel even though we just spent one night passing through Kandy. We had a free upgrade to a luxury room which was great - better than most suites in 5star hotels around the world. Very modern and clean rooms. The food is great and there are a lot of options. Used the spa and pool as well which was...

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Helpful?
Thank Ketan N
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for placing your lovely review and we really appreciate your keenness in placing an inspiring review on TripAdvisor. We have taken the suggestive comment on Mountbatten lounge and we surely will work on improving the addressed. Please pay another visit to us to spend your vacation and we are eager to welcome...

Gampaha, Sri Lanka
Reviewed 2 April 2016

Great Hotel This is truly 5 star. During the week end 14th Dec to 16th Dec my family was there and it i have nothing negative to comment. Being an ex Aitken Spence person generally I have always noticed the Aitken Spence hotel staff generally don't care for Sri Lanka's unless you are some VIP . But here we were...

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Helpful?
Thank Hemal M
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for selecting Earl’s Regency as your holiday destination. We are truly grateful for the time you have taken to share with us your recent experience at our hotel. Please note that we at Aitken Spence Hotels value all our guests and thrive on delivering personalized experiences to all our valued patrons. We are...

Colchester, United Kingdom
Reviewed 1 April 2016

My Husband and I stayed here for two nights in March. Our room was lovely overlooking the hills and gardens. The staff were first class and looked after us very well Food excellent in Restaurant which was Buffet style with a great choice. Very relaxing around the good pool. We will love to come back

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Thank lesleya521
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for placing your lovely review on the relaxing holiday spent with your husband at Earl's Regency. We really appreciate your keenness in placing an inspiring review on TripAdvisor. We are awaiting your next visit to us and we assure you of some more sweet surprises at all times. Yours Sincerely, Upul Gedarakumbura,...

Reviewed 30 March 2016 via mobile

Arrived for a one night stay in this hotel. Explanation of features of the room was almost non-existent. I was given only cursory explanation leaving many things out. Then the luggage took 20 minutes to arrive at my room from reception. Due to a major outage in the area, Internet access was unavailable until the early hours of the morning....

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1Thank GJ312
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, We are really glad that you kept trust on Earl's Regency and thank you for sharing your experience with us. Please note that we have taken your review very positively. We regret very much to see that you have not had an exceptional stay with us and we are pleased to share the news that we are...

Grimstad, Norway
Reviewed 28 March 2016

This hotel has it all. Great location in the hill side, good rooms, great food and excelent service. We stayed there with our entire family, children and grand children, and they all had a great stay.

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Thank Kathe T
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination and thank you very much for naming us as a great hotel. We really appreciate your keenness in placing a review on TripAdvisor. We are waiting to welcome you and your loved ones again at Earl's Regency. Yours Sincerely, Upul Gedarakumbura, General Manager, Earl's...

Reviewed 27 March 2016 via mobile

Very welcoming staff , they upgraded us when we arrived , luxurious rooms and clean as well as spacious , the design of the garden , the pool and the overall place gives you the impression that you are really on vacation , the only problem that we encountered is the brown color of water in the jaccuzi in all...

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Thank Rachid S
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. We really appreciate your keenness in placing an inspiring review on TripAdvisor. We are so overwhelmed by your abundant positive endorsements given and please accept our apologies on the inconvenience occurred with regards to the Jacuzzi. we surely will look into the matter in...

mumbai
Reviewed 27 March 2016

nice hotel, good staff, good view from rooms. bathroom was also nice. food was excellent.... buffet was plentiful with tasty items. they have 2 restaurants. spa was also nice. they are 10 min drive from candy lake and temple of the tooth relic.

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Thank tascha007
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. We really appreciate your keenness in placing a review on TripAdvisor. Many thanks for your generous applause on the facilities of our hotel. We are thrilled by your lovely comments on the overall stay and we are waiting to welcome you again. Yours Sincerely,...

Austin, TX
Reviewed 26 March 2016

We loved the Earl Regency and highly recommend it. The best hotel in Kandy and possibly Sri Lanka. Excellent customer service, 24/7 staff, always attentive, great rooms and lovely property. Beautiful swimming pool, workout room, gift shop, restaurants and exceeded our expectations.

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Thank Elise B
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for the generous recommendation as the best hotel in Sri Lanka ! We are glad to receive the applause on our customer service, staff members, the rooms and other facilities such as the swimming pool, workout room, gift shop and most importantly the restaurants. We are waiting to welcome you and your loved...

Los Angeles, California
Reviewed 25 March 2016

I went to this hotel for a spend a day and I loved the venue. First I thought the food will be pricey but the food was reasonable and it was good. The staff was excellent. Their service was fantastic.

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1Thank Chakila A
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for selecting Earl’s Regency as your holiday destination. We are very much delighted to see the generous recommendation as a great hotel to stay. Thank you very much for applauding the staff members and we surely will share your applause with our staff members. Please do pay another visit to us for some...

Lancashire, England
Reviewed 25 March 2016

This is a lovely hotel which is popular for weddings as we witnessed several. The room was excellent. Food mixed. The salad buffet was excellent but on the first night I had stir fry chicken which I couldn't eat. On the second night I had fish in pernod and crab sauce which I loved. Breakfast buffet typical - struggled to...

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Helpful?
Thank Bluejay81
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. We really appreciate your keenness in placing a review on TripAdvisor. Thank you for the given applause and we also appreciate your constructive criticism on the cuisine as well. we surely will keep on improving the cuisine offered in order not to disappoint our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Earl's Regency the crown jewel of the Kandyan Kingdom. The grandeur of an ancient Citadel adorned with contemporary 5-star luxury. A landmark of impeccable taste and unique style where one can unwind and relax while experiencing all this world has to offer. Fully air-conditioned and elegantly designed rooms with a view of the mountains and the Mahaweli river, sumptuous dining and exclusive reviving Balinese treatments at our spa. The hotel exudes opulence and grandeur. Every corner offers fresh delights for weary eyes, from the palatial lobby with its waterfall, to private corners set aside as mini lounge areas to gaze at the wonder just beyond. Stay at Earl's Regency, one of the finest Kandy hotels and your memories will include the warm hospitality of truly Sri Lanka. ... more   less 

Additional Information about Earl's Regency

Address: 84 Tenna Kumbura, Tennekumbura 20166, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Tennekumbura
Price Range: $126 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Earl's Regency 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Earl`s Regency Hotel Kandy
Regency Hotel Kandy
Regency Hotel Earls
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Questions & Answers

Here's what travellers have asked, with answers from Earl's Regency staff and other travellers.
11 questions
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Beijing, China
over a year ago
Mumbai (Bombay), India
Muscat, Oman

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Questions? Get answers from Earl's Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floor rooms help to reach the pool quickly or to garden side rooms.”
Brynethomas, 26 Apr 2017 | Read review
“New wing, high floor overlooking pool”
Mick0072013, 21 Apr 2017 | Read review
“Good hotel to stay when visiting Kandy”
PP-Melbourne, 20 Apr 2017 | Read review
“Upper floors (3 and up) offer the best views”
montillier, 2 Apr 2017 | Read review
“Check out if there is any events going on if there is just don't stay there.”
LordsofYorkshire, 1 Apr 2017 | Read review
5 of 5