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Earl's Regency

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1,849 Reviews from our TripAdvisor Community

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Showing 1,630: English reviews
Mississauga, Canada
Reviewed 16 April 2016

Beautiful location and superb landscaping, elegant hall, everything at first seem to be very promising.....unfortunately, our room was not up to standard: the bed was very uncomfortable and the carpet in the room was dirty and stained. Also some towels in the bathroom look like they had been used with some stains...our view was water constantly coming down from a...

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Helpful?
1Thank Andre1410a
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. Thank you very much for the suggestive comments given on enhancing the Indian cuisine and we will take measures to improve our product offerings with regard to the addressed concerns. We truly appreciate that you took time to share your sincere thoughts with us...

Kandy, Sri Lanka
Reviewed 14 April 2016

We arrived yesterday for 2 nights and I am amazed at the previous comments. 3 days of luxury!! The hotel is very dated and the rooms are in need of upgrading. The decor is dark and old fashioned. The buffet last night was ok but by far the worst we have had during our trip. The buffet breakfast this morning...

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Helpful?
1Thank Michael K
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. Thank you very much for the suggestive comments given on enhancing the culinary experience and we will take measures to improve our product offerings with regard to the addressed concerns. Since Sri Lankans were celebrating New Year at the time, the hotel too adhered...

Shenyang, China
Reviewed 14 April 2016

Room is kind of small and outdated, but with great views from our window. it‘ kind of noisy when I opened the window in the afternoon, horns, but it turned out okay after 7PM. Buffet was nice with this gorgeous pianist playing beautiful songs, I quite enjoyed it.All staff are well trained and friendly, all in all, I enoyed it.

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Helpful?
Thank Demi505
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for the applause on the lovely views, the cuisine and the friendly service. We really appreciate your keenness in placing a review on TripAdvisor. We are thrilled by your lovely comments on the overall stay and we are waiting to welcome you again. Yours Sincerely, Upul Gedarakumbura, General Manager, Earl's Regency, Kandy.

Colombo, Sri Lanka
Reviewed 14 April 2016

It s was a fantastic moment in your place... Everything great and like that smile on everyone's face all the time....good food, good offer, good people Front desk need to be more cheerful during checkout...

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Helpful?
Thank Lasantha R
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for selecting Earl’s Regency as your holiday destination. We are truly grateful for the time you have taken to share with us your recent experience at our hotel. We are happy that we were able to deliver on our service promised and do hope that he will visit us again in the near...

Reviewed 13 April 2016 via mobile

Stayed at the Earls Regency for three nights after arriving in Kandy. It was the perfect place for a bit of luxury and relaxation after two weeks in India! Greeted by lovely staff and given fresh juice on arrival following a long flight and taxi ride. All hotel staff were very attentive and ensured we were enjoying our stay. Rooms...

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Helpful?
Thank Alana H
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for the generous recommendation as the best hotel in Sri Lanka ! We much appreciate your recommendation given to your sister as well. We are glad to receive the applause on our customer service, staff members, the rooms and other facilities. We are waiting to welcome you and your loved ones soon at...

Hambantota, Sri Lanka
Reviewed 13 April 2016

this is one of best place to stay. excellent food and friendly staff and managers.Room was clean. Bath room small need more lights in side. Many selections for foods. It was happy short stay for us. They will arrange special dinner for you to make memorable.

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Helpful?
Thank sjpjanaka
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for selecting Earl’s Regency as your holiday destination. We are very much delighted to see the generous recommendation as a great hotel with amazing service. Thank you very much for applauding the staff members and we surely will share your applause with our staff members. Please do pay another visit to us for...

Glasgow, United Kingdom
Reviewed 12 April 2016

Lovely hotel and the food was excellent with plenty of variety. The rooms were clean and spacious. The staff were very friendly and couldn't have done enough to help you. The only criticism was it advertised the hotel as over looking the river which is not the case. You can see a small amount of water if you stay in...

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Thank Paula M
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for selecting us as your preferred holiday destination. Please note that all our rooms do not face the river; hence the views of the rooms differ. We would like to share with you the fact that the above concern is mentioned on our promotional tools and sites. However we regret that the...

Sheffield, United Kingdom
Reviewed 11 April 2016

Recently stayed here for 2 nights whilst doing a short tour of Sri Lanka. It is a decent standard hotel albeit somewhat dated / tired. The room was a decent enough size, with small balcony. The bathroom was quite small, dark and dingy but clean. There are a number of eating options at the hotel, we ate at the buffet...

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Thank stalig
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Many thanks from Earl's Regency for the applause on the lovely views, the cuisine and the friendly service. We really appreciate your keenness in placing a review on TripAdvisor. We much appreciate your applause on the culinary experience and we have taken your constructive comments in a very positive way. We are thrilled by your lovely comments...

Kandy, Sri Lanka
Reviewed 8 April 2016

Homecoming of Wathsala and Madhubashini Date of homecoming: 31 January 2016, night, Banquet hall Homecoming of Wathsala and Madhubashini Date of homecoming: 31 January 2016, night, Banquet hall Thank you for making our special day possible I was thrilled to hear when many our family members mentioned that this was the best homecoming they attended. I believe that homecomings are...

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2Thank prabathw2
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, It is our pleasure to see that you have lived the dream of your dream homecoming and thank you very much for all the given applause. We will convey the applause to our beloved staff members who are our greatest assets too. Please pay another visit to us to spend your vacation and we are eager to...

Cologne, Germany
Reviewed 8 April 2016 via mobile

After moving down from Habarana twords kandy we got at our planned overnight stay at the hotel. We just got blown away by every aspect, from the dining room with a excellent buffet to having the pleasure of dining in the ambient of live piano music, a friendly staff, impeccable cleanliness and everything for the most pretentious of us. I...

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Helpful?
Thank Cristian M
Nipuni S, Manager at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for selecting Earl’s Regency as your holiday destination. We are truly grateful for the time you have taken to share with us your recent experience at our hotel. We are happy that we were able to deliver on our service promised and do hope that he will visit us again in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Earl's Regency the crown jewel of the Kandyan Kingdom. The grandeur of an ancient Citadel adorned with contemporary 5-star luxury. A landmark of impeccable taste and unique style where one can unwind and relax while experiencing all this world has to offer. Fully air-conditioned and elegantly designed rooms with a view of the mountains and the Mahaweli river, sumptuous dining and exclusive reviving Balinese treatments at our spa. The hotel exudes opulence and grandeur. Every corner offers fresh delights for weary eyes, from the palatial lobby with its waterfall, to private corners set aside as mini lounge areas to gaze at the wonder just beyond. Stay at Earl's Regency, one of the finest Kandy hotels and your memories will include the warm hospitality of truly Sri Lanka. ... more   less 

Additional Information about Earl's Regency

Address: 84 Tenna Kumbura, Tennekumbura 20166, Sri Lanka
Region: Sri Lanka > Central Province > Tennekumbura
Price Range: $113 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Earl's Regency 4.5*
Number of rooms: 134
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Also Known As:
Earl`s Regency Hotel Kandy
Regency Hotel Kandy
Regency Hotel Earls
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Questions & Answers

Here's what travellers have asked, with answers from Earl's Regency staff and other travellers.
11 questions
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Beijing, China
over a year ago
Mumbai (Bombay), India
Muscat, Oman

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Questions? Get answers from Earl's Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on 4th floor above the pool (for sunset view...)”
 of 5 bubbles christophebalet, 19 Mar 2017 | Read review
“I think all are OK from what I could see.”
 of 5 bubbles johngM9975JU, 16 Mar 2017 | Read review
“5th Floor gives a superb view”
 of 5 bubbles 739dineshc, 10 Mar 2017 | Read review
“they all have great views”
 of 5 bubbles pietro90, 7 Mar 2017 | Read review
“Best View of the mountains”
 of 5 bubbles wildyf, 5 Mar 2017 | Read review
5 of 5