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Settle Inn & Suites Harlan

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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Oregon, Wisconsin
Reviewed 27 September 2015

There's not a lot to do in Harlan, Iowa but if you need to be there and have to find a place to stay, this is a good choice. The rooms are as comfortable as other moderately priced hotels and everything was clean and in good working order. There's an indoor pool but no hot tub, and breakfast was a...

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Helpful?
Thank PatriciaMDay
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review, we appreciate the feedback. Our breakfast starts at 6. I am sorry it was not ready that morning. We have the basic cereal, toast, bagels set out to eat earlier than 6 am. Our waffles, yogurt, biscuits and gravy, etc is out at 6-10am. I am not sure why it was not ready, I will...

Citrus Heights, California
Reviewed 12 September 2015

My wife Pat and i spent 7 nights at the Settle Inn,the rooms were spotless,the manager Leslie and Wanda went out of there way to make sure we had the room we wanted and provided a place for a small family reunion with the coffee pot always on! Breakfast was excellent every day.The rates were very good and they do...

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Helpful?
1Thank Frank J
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank You for taking time out to review our property. We do our best everyday to make sure our guests are comfortable and enjoy their stay. We hope to have you stay with us again.

Shawnee, Kansas
Reviewed 17 August 2015

The part to remember is that for the area this hotel is located I would say it's one of the best. If you want to compare it to larger cities it would not receive as high of a rating. So comparing it to other hotels within the same criteria of small town, not a lot of options, but have to...

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Helpful?
Thank maibel08
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to point out some things that we could fix. I am so sorry about the wake up call you didn't ask for, we all like our sleep. We keep a log of wake up calls and no one complained that they didn't receive one. I can only guess it was still on the phone...

Reviewed 2 August 2015 via mobile

When I called for a quote i told the lady it would need one night for 2 adults and 2 dogs. She told me 85 for the night. When I got there she charged me $130. She said she did not know I had the dogs. I was very clear about it on the phone. Pool was very dirty also.

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Helpful?
Thank nikster0220
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

My apologies for the mistake the clerk made when she quoted your rate. Pets have a fee, because of the clean up of the rooms. Our pool is clean and maintained everyday, and the pool vacuum "robot" is put into the pool on Mondays to clean the surface. The paint color is discolored not as bright as it use to...

USA
Reviewed 25 July 2015

Located very conveniently on Highway 59, on the southern edge of Harlan, this is the newest hotel to be built in or near Harlan. Service was excellent, with very helpful people at the front desk. They need to hire someone to take care of their pool and maintain it though. It is a very small pool, with a maximum depths...

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Helpful?
Thank Middle_ageds
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you, for taking the time to review our hotel. So nice to hear the staff is friendly and helpful. I wanted to take some time to explain the pool process. We do have our maintenance guy on call every day. Our pool has a vacuum "robot" that gets put into the pool on Mondays to clean the surface. The...

Crescent City, California
Reviewed 21 July 2015

The desk attendant was great, very helpful giving restaurants and other locations. Hotel is pricey for the area. Room is clean, bathroom smells musty as if it needs a good cleaning. I had a bug for a room mate before he swam down the commode. Not sure what type he was!

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Helpful?
Thank sameoldsparks
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review. The issue with these seasonal beetles, are very tricky to take care of. They of course are harmless but annoying to have around. We do have our regular pest control every month for any/all kinds of pests. Unfortunately there are types of insects that do not groom themselves right away, so they can travel through...

Calvin, Oklahoma
Reviewed 18 July 2015 via mobile

Very Beautiful, just off the beaten path. VERY CLEAN and reasonably priced. Beds are VERY COMFORTABLE, room gets VERY COLD! Continual Breakfast. Indoor Pool Very Pet Friendly We would have no problem staying here again. Highly recommend

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Helpful?
Thank Lisa B
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking time to review our property. We strive for excellence. It's nice to hear that the staff is doing a great job! If your in the area again, we hope to have you stay with us.

Altoona, Iowa
Reviewed 23 June 2015

Conveniently located to restaurants, shopping, anything in the area. The room was immaculate. Everything needed when away from home was provided. Very relaxing and comfortable. Staff was extremely helpful and courteous, which is always important to me. We will be back.

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Helpful?
1Thank Gloria C
Leslie T, Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear your stay was Great! We strive to keep the hotel clean and give that GREAT EXPERIENCE that our guests deserve. It is wonderful to hear you will stay with us again when you're in town. Thanks again, Leslie

Reviewed 21 June 2015 via mobile

Comfortable and super clean hotel. Nothing overly fancy, but comfy bed, clean bathroom, and nicely maintained (and we are picky!) Pool is nice for the kids. Breakfast was adequate for our needs, but breakfast lady was a little surly. It's worth the ten minute jaunt off the freeway for privacy, peace, and a clean room. Bonus: a pretty drive through...

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Helpful?
1Thank ToniaMark V
Leslie T, Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to review our hotel. We strive to keep every guest comfortable and happy. If you're ever in the area again, we would love to have you stay with us. Thank You Leslie Manager

Austin, Texas
Reviewed 2 April 2015

If you are in the area, this hotel is adequate. It will definitely siuffice if you are looking for a place just rest your head. The continental breakfast is somewhat comprehensive with all the usual items from hard-boiled eggs to cereal to make-your-own hot waffles. The rooms are good-sized. FYI, there is no elevator so will have to carry all...

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Helpful?
1Thank GJ8959
Leslie T, Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to review our hotel. We strive to make every stay comfortable and enjoyable. Our breakfast is the normal continental with biscuits and gravy also, we have added fruits to our choices for those who may have special diets. I'm pleased to see that your score card shows our hotel is above average on cleanliness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Settle Inn & Suites Harlan

Address: 5015 Ridgeway Drive, Harlan, IA 51537
Region: United States > Iowa > Harlan
Price Range: $126 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Settle Inn & Suites Harlan 2.5*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Settle Inn & Suites Harlan staff and other travellers.
1 question
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Omaha, Nebraska

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Questions? Get answers from Settle Inn & Suites Harlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms with musty moldy smells... the majority of the first floor.”
 of 5 bubbles Nicnatros, 14 Oct 2016 | Read review
“If you stay facing the west, you will see amazing sunsets.”
 of 5 bubbles ChristineT955, 19 Sep 2016 | Read review
“Terrific value, nice large room, bed, amenties (internet, microwave, refrig, morning breakfast).”
 of 5 bubbles steelerhawk, 24 Nov 2015 | Read review
“King size bed on ground floor.”
 of 5 bubbles 742frankj, 12 Sep 2015 | Read review
“No elevator”
 of 5 bubbles GJ8959, 2 Apr 2015 | Read review
5 of 5