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Grand Harbor Resort and Waterpark

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Grand Harbor Resort and Waterpark
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1,424 Reviews from our TripAdvisor Community

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Showing 1,423: English reviews
Burlington, Wisconsin
Reviewed 4 days ago NEW

Sat in bar for 15 minutes with no service, with wait staff working around us. Finally asked for a bartender. No hot water Sunday morning, for a $200 a night room, would have expected more than a 20% discount. With family moving to the Dubuque area probably wont stay with you.

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Helpful?
Thank GomezAdams123
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Gomezadams123, Thank you for your review and I sincerely apologize we did not meet your expectations. We did have a water heater that blew a circuit on Sunday causing some rooms to run out of hot water and for that I apologize again. I will also immediately pass your feedback regarding our service issues in our bar to the...

Reviewed 4 days ago NEW

We stayed there this past weekend and had one of the turret suites. Understanding the turn over rate and the high volume of people that stay at the hotel I actually expected less. We requested an early check in and it was accommodated so that was nice since the hotel was incredibly busy. The room was comfortable but could have...

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Helpful?
Thank beeskneesmom
Elgin, United States
Reviewed 5 days ago NEW

The rooms were clean and very nice. Good location ..close to town. Staff was pleasant and accommodating. Easily accessible. Easy parking. Good value during the week. We will definitely be back when we visit our granddaughter who teaches in Dubuque.

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Thank sharleneg2017
Beloit, Wisconsin
Reviewed 5 days ago NEW

Excellent Hotel and very friendly staff. Room was spotless and we had a view of the Mississippi river from our room. Walking distance to many sight seeing spots. Diamond Jo's Casino is across the street and the Mississippi River Museum and Aquarium are within walking distance. We hate at Tony Roma's restaurant in the hotel and did not get a...

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Thank pattylinn22
Clinton
Reviewed 5 days ago NEW

We stayed at the Grand Harbor Resort for the weekend. We went to a show at the Diamond Jo Casino. We had snacks that needed heated and our microwave did not work, There were no extra blankets and the room was cold, and we got up in the morning we had no hot water to shower with. When we checked...

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Thank Deb H
Eagan MN, United States
Reviewed 5 days ago NEW

This is a very nice area to visit. There was a lot of things to do and the food was excellent. The Mississippi River Museum is a must see if you get the chance. The water park was fun for the kids and Tony Roma's was a nice place to gather for a drink before calling it a night.

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Thank Jeff W
Manchester Iowa
Reviewed 6 days ago NEW

Got the kids for Christmas a Grand Harbor get-away over night stay. They all had a great time. I was very upset though--I spent alot of money reserving 5 rooms. I booked them through Booking.com. Which means I had to pay another fee for the water park for 17 people. (kids and grandkids) What a EXPENSIVE night. Very disappointed. If...

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Thank margeputz
West Des Moines, Iowa
Reviewed 6 days ago NEW

The rooms needed some work. The wallpaper was peeling and had some mold in the bathroom. The room was clean though. The front desk help was very polite and accommodating. The water park wags a bit old and dirty. But the kids had fun nonetheless.

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Thank Wendy R
Rock Island, Illinois
Reviewed 6 days ago NEW

Not only was our room very nice but the water park was excellent. The entire family had a great time. We didn't have the opportunity to eat at the restaurant but we will next time for sure. We will most definitely be back!

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Thank Eviedi
Rushford
Reviewed 6 days ago NEW

Water park was nice. Bad luck with our room. Within the first 12 hours we were there our phone, tv, hair dryer, lights, lamp and key door did not work. Maintenance did a good job at fixing everything but was not convenient at all and when telling front desk about this they did not seem to care much. Vending machines...

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Thank kmr316

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tony Roma's
Tony Roma's
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Grand Harbor Resort and Waterpark

Address: 350 Bell St, Dubuque, IA 52001-7028
Region: United States > Iowa > Dubuque
Price Range: $132 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Harbor Resort and Waterpark 3.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Grand Harbor Resort and Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Hotel Dubuque
Dubuque Grand Harbor
Hotel Style:
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Grand Harbor Resort and Waterpark staff and other travellers.
8 questions
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Questions? Get answers from Grand Harbor Resort and Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from elevators”
 of 5 bubbles beeskneesmom, 15 Feb 2017 | Read review
“The room i had came with two double beds. If I get the chance to visit this area again I will be getting the upgrade to a King size bed.”
 of 5 bubbles W8938JCjeffw, 14 Feb 2017 | Read review
“Bed was a little uncomfortable”
 of 5 bubbles Eviedi, 13 Feb 2017 | Read review
“Nice well kept rooms. ”
 of 5 bubbles 943jor, 1 Feb 2017 | Read review
“Save your money stay elsewhere”
 of 5 bubbles Markjoynolanbrayden, 31 Jan 2017 | Read review
5 of 5