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Holiday Inn Des Moines Downtown

290 reviews
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Traveller (52)
Room & Suite (50)
Dining (21)
Overview
  • Excellent19%
  • Very good26%
  • Average30%
  • Poor17%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Reviews (290)Write a Review
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77
48
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All reviewsmercy hospitalstay at holiday innsthe shuttle driverwedding receptionconvention centerwells fargo arenaonsite restaurantfree shuttlepleasant staylobby areaan older propertynice lobbydown townroom was clean and comfortableroom was largestaff was friendlydowntown
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61 - 65 of 284 reviews
Reviewed 12 June 2016 via mobile

I was so relieved that they had rooms available here on such a short notice and late at night! The man working the front desk looked like he was pretty busy but made a point to help me check in quickly and hassle free. The...More

Thank Andrea F
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 13 June 2016

Dear Andrea F, Thank you for the wonderful and thorough five star review of your stay with us. I am so glad you were pleased with your check in experience and your breakfast. I hope we have the privilege of having you as our guest...More

Reviewed 11 June 2016 via mobile

Downtown location, centrally located, Good hotel, hotel building is older, beds are comfortable, upgrade interior, great breakfast and very friendly staff. If I had to something to do in downtown Des Moines, Holiday Inn Mercy Campus would be a choice for meMore

Thank Mike S
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 13 June 2016

Dear Mike S, Thank you so much for taking the time to offer a thorough review of your stay with us. I am so glad our location was convenient for your needs and that you were pleased with your accommodations and the service you received....More

Reviewed 10 June 2016

I stayed at this hotel the weekend of the Dam to Dam 1/2 Marathon. I did not feel as though runners were welcome there. Dam to Dam is a large event (12,000 runners), it wasn't on the event board and staff acted as though they...More

Thank KC K
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 23 June 2016

Dear KC K, Thank you for taking the time to review your stay. I am very sorry to hear that you felt frustrated, inconvenienced and unwelcome while you were with us. I assure you that, while apparently not effectively communicated, you were most definitely welcome,...More

Reviewed 12 May 2016 via mobile

I have had to stay several times in the last three weeks due to a family member's medical emergency. Location is a primary reason-it is right across the street from Mercy Hospital. They offer a hospital rate, which has been a godsend. This properly has...More

Thank PamySu
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 13 May 2016

Dear PamySu, Thank you so much for the wonderful and thorough review. I am so happy to hear that our hotel provided you with convenience during your trips to Des Moines. I am pleased to know that you were able to relax in our lounge...More

Reviewed 3 May 2016

I was not expecting much but the hotel was great- I really enjoyed the breakfast and the interior design. Very close to the building where the meeting I attended was. However, just need to be careful around surrounding areas down south I believe. Lots of...More

1  Thank 7elicia
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 5 May 2016

Dear 7elicia, Thank you so much for the wonderful five star review. I am so glad to hear that we exceeded your expectations as that is what we strive to do for each and every guest each and every day. I thank you for taking...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
USD 116 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 116 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (50)
Dining (21)
Pool & Beach (7)
Business Centre & Event Rooms (22)
Questions & Answers
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ronsus
26 June 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
9 December 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
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12
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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