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Holiday Inn Des Moines Downtown

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Traveller (52)
Room & Suite (58)
Dining (37)
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Overview
  • Excellent19%
  • Very good29%
  • Average27%
  • Poor17%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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25
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All reviewsmercy hospitalstay at holiday innsthe shuttle driverconvention centerwedding receptionwells fargo arenaonsite restaurantpleasant staybed and pillowsfree shuttlenice lobbylobby areaan older propertyroom was clean and comfortableroom was largestaff was friendlydowntown
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21 - 25 of 286 reviews
Reviewed 26 June 2017 via mobile

We were in town for a show and everything went well. We didn't spend a lot of time at the hotel so I can't speak to amenities or anything of that nature but their 2 room suite was amazing and made for a great nightcap.

Thank TKEIG847
Reviewed 25 May 2017 via mobile

My husband and I stayed the night here following a concert at Wells Fargo. The employees were very friendly and the shuttle service was fantastic. However, the room left much to be desirable. We were given a room on the second floor, directly next to...More

Thank kelsisue
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 15 June 2017

Hi kelsisue, Thank you for your stay and for taking the time to share your experience with us. We are delighted to read that you appreciated our staff and shuttle service. However, I am sorry to read that you did not entirely enjoy your stay...More

Reviewed 24 May 2017 via mobile

After a long day of travel we found out our reservation was cancelled at our convention hotel and they were fully booked so they sent us here to the Holiday Inn. Completely stressed out Matt made us feel very welcome and the bartenders put a...More

Thank KarinWithAnEye
Reviewed 24 May 2017 via mobile

Bad drinks, sloooow service and terrible food. The beer was good but they didn't bottle it. The whole hotel needs a remake. Keep your money in your pocket when it comes to the bar and food here. I had a Ruben sandwich. It sat for...More

Thank Peter P
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 8 June 2017

Hello Peter P! Thank you for your feedback regarding your stay at Holiday Inn Des Moines Downtown - Mercy Area. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding service...More

Reviewed 17 May 2017

It is a standard Holiday Inn, clean, friendly and with comfortable pillows. It can get a little tricky going west. If you miss 6th Ave, 7th ave is one way- the wrong way- and the only option is to get on the expressway. Not a...More

Thank Bonnie B
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
USD 118 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (52)
Room & Suite (58)
Dining (37)
Pool & Beach (8)
Business Centre & Event Rooms (57)
Questions & Answers
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ronsus
26 June 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
9 December 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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