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Holiday Inn Hotel & Suites Des Moines - Northwest

147 reviews
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Traveller (17)
Room & Suite (21)
Dining (5)
Overview
  • Excellent19%
  • Very good33%
  • Average30%
  • Poor13%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)Write a Review
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All reviewsrestaurant connectedmerle hay roadmeeting spacemicrowave and fridgevery comfortable stayhotel guestsroom was very clean and comfortablefree internetweekend stayiowa state fairhot tubeasy accessup to datebenniganswardrobesheratonkeurig
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41 - 45 of 147 reviews
Reviewed 23 April 2016

This hotel is in a great location and has really stepped its game up with the remodeled rooms. Staff is friendly and dont pass on bennigans...still great food at a great price. I travel for business to Des Moines a lot and this is one...More

Thank Brandon P
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 18 May 2016

Dear Brandon P Thanks for the great review. Always nice to hear when we do well. Bennigans is a great option - great food at a very reasonable price. Those that do not take advantage are missing something. Thanks again and we look forward to...More

Reviewed 22 April 2016 via mobile

New hotel downtown. Nice decor and very friendly staff. For a new hotel it is quite noisy. You can hear footsteps upstairs and room doors slamming. Breakfast was good and overall pleased just please add insulation on your next build.More

Thank Jay M
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 16 May 2016

Dear Jay M, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be friendly and our hotel to be nice. However, we would like to apologize for the...More

Reviewed 8 April 2016

We just traveled through Des Moines and following a long day in the car we stopped at this Holiday Inn for the night. It was very clean, newly remodeled with access to a restaurant within the building. It was a very enjoyable stay, and we...More

Thank deeda c
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 18 May 2016

Dear deeda c, Thanks for your wonderful comments. I am very glad we were here to take car of your hotel needs. Our Bennigans Restaurant is a hotel gem. And the hotel is so well situated for anything in Des Moines, as well as passing...More

Reviewed 5 April 2016

Clean and comfortable room. Very good free internet. Lots of parking. Bathrooms a bit small but adequate. This HI does not offer a free breakfast. Convenient location, lots of food choices in the area.More

Review collected in partnership with Country Inns & Suites By Carlson
Thank k b
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 19 April 2016

Dear k b Thank Your for your comments - we enjoy reading and reviewing them. I'm very happy you found our Holiday Inn & Suites to be a great choice and everything was great for you. As a full service Holiday Inn we do offer...More

Reviewed 31 March 2016

The rooms at this hotel were average. The internet was really bad, and the "business center" was functionally useless. I needed to print a couple of sheets of paper, but sat there for about 30 minutes because the internet connection was so poor, the computers...More

Thank fojane
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 2 April 2016

Dear fojane Thanks so much for your comments, and appreciate your feedback, and heads-up on the business center computers. I have alerted the provider and the stations are now re-configured to the recent internet upgrade we just completed. Unfortunately that occurred during your stay with...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Indoor pool
Details
Price range
USD 89 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (17)
Room & Suite (21)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (32)
Business Centre & Event Rooms (17)
Bathroom (3)
Questions & Answers
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Becker7412
31 January 2015|
AnswerShow all 2 answers
Response from Tom B | Property representative |
Our full service restaurant Bennigans serves breakfast from 6:30AM until 10:30AM each morning. They serve the award winning Holiday Inn Best for Breakfast menu. We do seasonally offer a breakfast buffet on Saturday and... More
0
Votes
Room Tips
"The king-size suite is awesome."
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"Top floor was quiet, but hallways and elevators were not air-conditioned."
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"Watch the amounts they put on "HOLD" from your credit card/debit Suite 539...nice room."
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"Reservations insure quick check in"
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