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Des Moines Marriott Downtown

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Traveller (73)
Room & Suite (44)
Pool & Beach (7)
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Overview
  • Excellent26%
  • Very good45%
  • Average21%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar is”(5 reviews)
“valet parking”(23 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Des Moines Marriott Downtown
Special Offer: Book Your Summer Escape
Hotel packages
Hotel deals
Offers from Des Moines Marriott Downtown
Special Offer: Book Your Summer Escape
Hotel packages
Hotel deals
You may also like:
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Nearby Hotels
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Reviews (479)
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124
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Show reviews that mention
All reviewsthe concierge loungelobby bar isvalet parkinghigh floornice hotelroom was cleancomplimentary shuttlestreet parkingbusiness tripfront desk staffper dayshuttle servicecourt avenuecivic centerenjoyed my staystaff was friendlyskywalk
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1 - 5 of 473 reviews
Reviewed 2 days ago via mobile

I still enjoy staying at this hotel. My room was near the elevator area but I did not hear it. I would love it if they would “quiet” the room doors when they close. Starbucks in the lobby; helpful staff. They are renovating this hotel...More

Thank mwamom
Reviewed 4 days ago

Although all of my interactions with hotel personnel were pleasant, the customer service did not make up for the room comfort, noise or construction during our stay. The room was worn and dirty with thin, undersized towels. The beds were worn with memory groves and...More

Thank Tracy T
Response from cmroutson, Executive Assistant at Des Moines Marriott DowntownResponded 3 days ago

Tracy, thank you for sharing your experience with fellow travelers. As previously communicated we certainly apologize for your less than perfect stay and regret that we were unable to provide one of our newly renovated guest rooms for you/your family. Our hotel is undergoing the...More

Reviewed 1 week ago via mobile

Downtown is conveniently located downtown with a parking/checkin area mor roomy than your typical downtown hotel. Offsite self parking was a fair $ 10/night. Marriott bellmen/women were friendly and helpful, offering the shuttle for nearby dining. Checkin was on 2nd floor during construction. Trainee checked...More

Thank Vacationer9898
Response from cmroutson, Executive Assistant at Des Moines Marriott DowntownResponded 1 week ago

Vacationer9898, we thank you for your feedback. Our extensive modernization has been in the planning stages for well over a year and we are excited to be able to bring the transformation of our front entrance, lobby and concierge lounge and guest rooms to you...More

Reviewed 3 weeks ago

They are currently going through a pretty major remodel which has been overdue. My room had been renovated, and it is very nice. We had business meetings in another room which hadn't been renovated, and you can clearly see why the remodel is necessary. The...More

1  Thank James G
Reviewed 23 March 2018 via mobile

I travel all over the US, and stay at many hotels. I have worked in customer service almost my entire life and know the ins and outs of the industry. This is one of the WORST hotels I have ever stayed at on record! Not...More

2  Thank Mitchell A
Response from cmroutson, Executive Admin at Des Moines Marriott DowntownResponded 24 March 2018

MitchellA, thank you for your communication. We will be glad to provide you with the items which remain in our possession as soon as the $1,087 owed is paid in full. You have until 5:00pm today to do so, if this amount has not been...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 184 - USD 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 184 - USD 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (44)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lee C
23 April 2017|
AnswerShow all 6 answers
Response from cmroutson | Property representative |
Please contact the hotel directly and we'll certainly do our best to fulfill your requests. Looking forward to having you with us!
0
Votes
Shimol
22 November 2016|
AnswerShow all 12 answers
Response from cmroutson | Property representative |
Thank you for your inquiry. The shuttle runs from 5am-11 pm. Our shuttle is complimentary and it would be best if you call the hotel when you land (515/245-5500) at the airport to request the shuttle...as the shuttle only... More
1
Vote
Tina A
12 December 2014|
AnswerShow all 9 answers
Response from DC-IMF-FAOtraveler | Reviewed this property |
Hello, The skywalks are pretty easy to take - although, some are being rebuilt at the moment because there was a fire a few months back. Shouldn't be an issue to navigate though - just a little getting used to! I hope... More
1
Vote
Room Tips
"The higher floors have great views. South facing rooms are probably a slightly better view than to the North."
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"Rooms facing the capital bldg."
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"Room 2902 has a king bed, end of the corridor and great view of the city"
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"Higher floors over a nice city landscape."
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