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Embassy Suites by Hilton Hotel Des Moines Downtown

1,065 reviews
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Traveller (148)
Room & Suite (78)
Dining (12)
Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Des Moines Downtown
Special Offer: Double Points,Every Stay
Hotel deals
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,065)Write a Review
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All reviewsevening receptioncocktail hourmade to order breakfasteast villageself parkingriver viewcomplimentary breakfast isbeautiful hotelwithin walking distanceshuttle servicegreat staystate capitolper daygreat roomsfree shuttlewells fargo arenafront desk staff
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171 - 175 of 1,057 reviews
Reviewed 28 December 2016

Even though we've gathered at this hotel for the past 11 Christmas celebrations the staff did not feel the need to accommodate us when met with challenges presented by our large group. Suffice it to say we were mistreated despite our loyalty.More

Review collected in partnership with Embassy Suites Hotels
Thank P1141PDjoev
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 29 December 2016

Dear - P1141PDjoev Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy and felt unable to...More

Reviewed 28 December 2016

Our family has being meeting at Embassy Suites in Des Moine for 15 years. We come from all over. I guess you cant laugh in this hotel after 8pm or you will get evicted. Rented banquet hall and Governors Suite. Playing cards with family when...More

Thank Anthony R
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 29 December 2016

Dear Anthony R - Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy and felt unable...More

Reviewed 27 December 2016

I have stayed at this hotel on several occasions and have always been very pleased. However this last stay the parking situation has changed drastically. They no longer have the lot across the street and you are basically forced into valet parking for $23 a...More

Review collected in partnership with Embassy Suites Hotels
Thank Tyler C
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 29 December 2016

Dear Tyler C - I am sorry about the parking being somewhat difficult due to the construction and development of the new city parking garage on the lot where we used to have our lower cost option self-parking lot. The valet parking we offer is...More

Reviewed 19 December 2016

We stayed at this hotel for our honeymoon two years ago. We wanted to come back to celebrate our anniversary From the moment we checked in we were disappointed. They wanted us to pay triple the amount we had paid other years for parking. We...More

Thank Tim P
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 19 December 2016

Dear Tim - I am sorry about the parking being somewhat difficult due to the construction and development of the new city parking garage on the lot where we used to have our lower cost option self-parking lot. The valet parking we offer is in...More

Reviewed 16 December 2016

This place is great. Friendly stay, walking distance to many bars and restaurants. Nice pool and fitness center. The only thing to make this stay extraordinary would be if they had a hot tub. Other than that, we had a great time. Make sure to...More

Review collected in partnership with Embassy Suites Hotels
Thank Danielle J
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 19 December 2016

Dear Danielle J- Thank you very much for the great review - I am glad you had an awesome stay with us and that you enjoyed the amenities we offer. We all look forward to serving you in the future. Sincerely, Skip Hammerman General Manager

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Traveller (148)
Room & Suite (78)
Dining (12)
Pool & Beach (5)
Hotel & Grounds (109)
Bathroom (7)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 108 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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