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Embassy Suites by Hilton Hotel Des Moines Downtown

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Embassy Suites by Hilton Hotel Des Moines Downtown
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939 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Start your review of Embassy Suites by Hilton Hotel Des Moines Downtown
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DALLAS, United States
Reviewed 3 days ago NEW

Every level of personnel are nice and attentive. The rooms are great with the giant Suite. The after work cocktails are great and the bartender is a sweetheart then the next day free made to order omletts rock along with the food buffet. The shuttle pick ups are prompt and they take you to and from the airport for free...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank joannf889
West Liberty, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

My husband and I recently stayed here with our four children (ages 9,9,6 and 4). The rooms were very clean and appeared to be newly remodeled within the past few years. They were spacious and clean. The layout of this hotel was very inviting and entertaining. My kids loved standing in the hallway outside of our room and looking over...

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Helpful?
Thank Kelly D
About Hotel's Favourite Review
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Kelly D - Thank you for your nice comments about our rooms and the layout of teh hotel. I am glad your children enjoyed the open atrium and the views. It nice to hear as well that you truly enjoyed the complimentary cooked to order breakfast we offer to all of our guests and that you had the time...

Reviewed 6 days ago NEW

Staff was efficient, friendly and seemed to work well together. Welcome reception is very nice. Breakfast is made to order and plenty of seating. Rooms were clean and bed comfortable. Microwave and Refrigerator in the room was a nice plus.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank donnasU5231BS
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear donnasU5231BS - Thank you very much for staying with us and posting this great review! Sincerely, Skip Hammerman General Manager

phoenix
Reviewed 1 week ago

My first observation at the hotel was that I couldn't pull into the garage myself and told valet only due to construction across the street. The hotel front desk indicated the parking is run by a separate company from the hotel. It doesn't sound like a happy relationship and the customers bear the pain. Let's be real - parking doesn't...

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Helpful?
Thank chicago90Phoenix
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear - chicago90Phoenix Thank you for your feedback - I am sorry about the parking being somewhat difficult due to the construction and development of the new city parking garage on the lot where we used to have our lower cost option self-parking lot. The valet parking we offer is in our opinion the best alternative and provides the highest...

Reviewed 1 week ago via mobile

I'll start from the begining. Parking is a little involved since there is contruction across the street. You can park on the street or use their valet service. We opted for the valet. It was around $25 for, so well worth it to me to not have to fight for parking. The gentlemen in the valet area were extremely helpful,...

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Helpful?
Thank HotMess1979
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear HotMess1979 Thank you very much for the detail review and the great comments about their experience with us. I am glad that you had a great stay with us and that you enjoyed all the amenities we offer. Sincerely, Skip Hammerman General Manager

Newton, United States
Reviewed 1 week ago

Very nice, spacious suites with complementary drinks in the evening & breakfast in the morning. Family friendly atmosphere. Quiet rooms, so quiet you can not hear people outside of your 2 room suite. The staff is very friendly & accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M3432QUteresaa
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear M3432QUteresaa - Thank you very much for staying with us and the great review you posted. We appreciate your business and look forward to serving you in the future. Sincerely, Skip Hammerman General Manager

Cedar Rapids, Iowa
Reviewed 2 weeks ago

$46 dollars for valet parking for the weekend is a little ridiculous. Last time we stayed here we were able to park for free in the underground lot but this time we were told we had to valet. After tips it seems super ridiculous. Staff was very kind though! I know they are not the ones that come up with...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank brookeo815
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear brookeo815 - I am sorry about the parking being somewhat difficult due to the construction and development of the new city parking garage on the lot where we used to have our lower cost option self-parking lot. The valet parking we offer is in our opinion the best alternative and provides the highest level of guest service under the...

Iowa, United States
Reviewed 3 weeks ago

We stay at this hotel every year for an event in Des Moines. Location is OK since they provide excellent shuttle service. Parking is expensive. Hotel and rooms are nice. Social hour OK. Breakfast needs to improve!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lonh838
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear lonh838 - Thank you for your feedback. I am delighted that you enjoyed the shuttle service, rooms and the hotel itself. However, I am disappointed that you did not enjoy our complimentary cooked to order breakfast, just let us know next time when you are staying with us if you have any special requests, and we will do our...

Ottumwa, Iowa
Reviewed 3 weeks ago

This is a great choice if you have business at the Iowa Capitol or if you want to enjoy downtown Des Moines. The complimentary breakfast is great (fantastic omelette and crepe bar) and the evening drink and snack reception is great, too! The only negative is the necessity of using valet parking since on street parking is scarce.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ashleighr928
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear ashleighr928 - Thank you very much for the highly positive review! I especially appreciate the great comment about our complimentary cooked to order breakfast and evening reception. Sincerely, Skip Hammerman General Manager

Perrysburg, Ohio
Reviewed 3 weeks ago

This was my second time staying at this hotel and each time was wounderful. The food is great and the location of the hotel is convieniant to bars and airport. I recommend staying here for business or with family, rooms are great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ryan E
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Ryan E Thank you very much for the great comments! Sincerely, Skip Hammerman General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Region: United States > Iowa > Des Moines
Price Range: $244 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites By Hilton Hotel Des Moines Downtown Iowa
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from main lobby is quiter. Above floor 3”
 of 5 bubbles 681freds, 24 Feb 2017 | Read review
“top floor if you would like a good view of the city”
 of 5 bubbles jessenaj, 22 Feb 2017 | Read review
“There are great views from the top floor!”
  • Nicely appointed kitchenette!
  • Very comfortable bed!
  • Comfy, cozy living area!
 of 5 bubbles LakeshoreLady, 26 Jan 2017 | Read review
“Don't pay extra for the largest suites.”
 of 5 bubbles cedmark3, 30 Dec 2016 | Read review
“Higher the floor, the better. Also, try getting a room facing the river or the State Capitol.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
5 of 5