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Comfort Suites

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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
KENAI
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2016

This hotel was very accommodating for my mother who needs access to a walk in shower.We were able to get a room on the main floor right across from the breakfast room which made it easy for her to go on her own to get breakfast.

Helpful?
Thank KATHRYN K
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are glad we were able to provide accommodations that fit your needs. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management More 

Rapid City, South Dakota
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 February 2016

This hotel is somewhat dated, with worn carpeting and items that weren't working (hot tub, 2 vending machines). The room appeared to be clean, but then we found a strip of blue painters tape on the floor under a chair. The bed was comfortable. Someone who said she was from housekeeping tried to enter our room about 6:00 p.m., which... More 

Helpful?
Thank D P
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Phillipsburg
Level Contributor
6 reviews
5 hotel reviews
Reviewed 29 November 2015 via mobile

After a fantastic vacation we stayed here passing through on the way home. Glad it was only one night as the walls are paper thin and the floors literally vibrate as people walk down the hall. This is an economy hotel masquerading as a moderate hotel and charging the higher price. Pool area is rundown and there was trash left... More 

Helpful?
Thank Sara L
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Fargo, North Dakota
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2015 via mobile

The quick stop location of this hotel was nice. It's easy on and off I29. The friendliness of the front desk clerk was barely average. She was out front smoking when we pulled in and asked before I could get out if the car if we had a reservation. The reason for the rating, though, is the smell in the... More 

Helpful?
Thank DM510
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Chillicothe, Missouri
1 review
Reviewed 5 September 2015

we had booked a room at another hotel, the other hotel was terrible. this hotel had a few rooms left. the rooms were exceptionally Clean! very well taken care off. the property was set up nicely. The breakfast was good. Only downfall was the front desk lady that night was very short with us when asking her questions. she kept... More 

Helpful?
Thank Austin V
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Austin, Thank you for the great review. We are delighted you enjoyed your stay with us. Thank you for your business and we hope you stay with us again soon. Sincerely, Hotel Management More 

Wichita, Kansas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2015 via mobile

I stayed here with my family of 4 + 1 dog. I've never been here before. I usually stay at a different location of this same chain. The room was nice and clean. The staff was friendly. It was a slow check in. The air conditioning didn't work very well. The furniture was well used. The part of the stay... More 

Helpful?
Thank Sherrilsblue
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback and we use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again in the future. Kind Regards, Hotel Management More 

1 review
Reviewed 14 August 2015

Was a good hotel. The front desk ladies were very nice to checking in and checking out. The bed were a little soft but I am more if a hard bed sleeper. Breakfast was yummy lots to choose from. Over all was a good hotel to stay at and I would come back the next time I was in town!

Helpful?
Thank Jay H
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Jay, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Sincerely, Hotel Management More 

Texas
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2015

The hotel is an older hotel. The front staff wasn't overly friendly. The room itself was very clean, but definitely needs an update. The ac numbers were all scratched off so we couldn't tell how to work it correctly. The dresser had part of it broken off. The breakfast was an average hotel breakfast. There was no ac in the... More 

Helpful?
Thank mhbabygirl
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. we appreciate the feedback and your business. We hope you stay with us again. Sincerely, Hotel Management More 

Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 July 2015

Had an overnight stay to another destination so I wasn't there long. The property was clean and kept well. Friendly staff at check in that when very smoothly and quick. Rooms were clean and comfortable. I would definitely return is ever in the area again.

Helpful?
Thank petej65
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Petej65, Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management More 

Idaho
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 28 July 2015

Hubby (66) and I (61) spent one night here during a road trip with the grandkids (7 and 4). We often choose the Choice Hotel chain because of their reputation and customer loyalty program. ROOM: +Quite large; we had two queen beds plus a sofa and coffee table and ample space for all of this +Microwave and fridge +Small flat-screen... More 

Helpful?
Thank Keyboardlady
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Keyboardlady, Thank you for reviewing our hotel. We appreciate the valuable feedback you provided. Guest satisfaction is important to us. We are glad you enjoyed your stay and found our staff to be friendly. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1801 S. 35th Street, Council Bluffs, IA 51503
Region: United States > Iowa > Council Bluffs
Price Range: $97 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
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Also Known As:
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs
Council Bluffs Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check out the pool/hot tub before staying to make sure it is working.”
 of 5 bubbles davesB4530GR, 25 Aug 2016 | Read review
“Upper floors are usually quieter”
 of 5 bubbles I7661VIjulief, 7 Aug 2016 | Read review
“Not room 307!”
 of 5 bubbles jonfromNE, 12 May 2016 | Read review
“My room was on 3rd floor away from front and very quiet. 311”
 of 5 bubbles jaxxmodona123, 8 Jul 2015 | Read review
“Every room I/we've had has been perfectly satisfactory. They have some that are double size for not much more money.”
 of 5 bubbles CleveB_13, 26 Jun 2015 | Read review
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