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BEST WESTERN Crossroads of the Bluffs

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BEST WESTERN Crossroads of the Bluffs
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383 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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Great Falls, Montana, USA
Reviewed 5 days ago NEWvia mobile

Had a great stay at this hotel. The room was clean and ready for us when we got there. The staff was very nice. Great breakfast too both hot and cold here. We will try to stay here if we travel this way again.

Thank 821terryc
Bear Creek, Pennsylvania
Reviewed 5 December 2016

My wife and I were on a cross country trip with our cat recently, and we were traveling on a budget. As we neared Council Bluffs, it was time to call it a day, so we stopped at a rest stop and picked up a motel coupon book to see what might be available in the immediate vicinity. The Best...

1Thank jason t
About Hotel's Favourite Review
Central Kansas
Reviewed 5 days ago NEW

This hotel is near interstate 80, but still very quiet. Good parking access, nice, large indoor pool area. This hotel has some age but rooms have been updated well. One of the best lobbies and lounge/breakfast areas you will find; especially at a BW hotel without the Plus designation.

Review collected in partnership with Best Western
Thank DirkD346
Reviewed 1 week ago

King Room was a comfortable size with fridge and microwave. Bed was comfortable. Breakfast area was very large and a great variety of food with staff replenishing items and keeping things tidy. A pleasant stay. Staff were very friendly and helpful.

Review collected in partnership with Best Western
Thank jetwinnipeg
Council Bluffs
Reviewed 1 week ago

Needs the door locks going in to the rooms fixed made it very hard to get in my room told the staf and they could care less about fixing the problem besides that the stay was alright about the only hotel around

Review collected in partnership with Best Western
Thank Rab1977
Selkirk, Canada
Reviewed 1 week ago

When we got there we were greeted with such a friendly staff. And our place was super clean and comfortable. The shuttle driver was excellent. Every where we went everyone was so professional and friendly to us. It made us feel like we were home. It was a fantastic time as always.

Review collected in partnership with Best Western
Thank E534PWdong
Reviewed 3 weeks ago

Always have a great stay at this hotel. Great staff. The rooms are always clean and the breakfast is the basic at most BW hotels. We stay there twice a year during our annual trip down south and back.

Review collected in partnership with Best Western
Thank TheCzarPinawa
Winkler, Canada
Reviewed 4 weeks ago via mobile

Booked 2 rooms here for the weekend through a hotel app. The price would have ended up the same. They are working hard at doing renovations. Beds were comfy, rooms were clean. Breakfast was typical of any free hotel breakfast. Close to all of the casinos. Highlight was the handy shuttle service.

Thank Gorrell
Norfolk, Nebraska
Reviewed 4 weeks ago

The staff was wonderful and took us to the Horseshoe and picked us up. The experience was great. Will definitely stay here again. Room was very nice and very good price. This is the third time we have stayed at this Best Western. Pool area works well for our family.

Review collected in partnership with Best Western
Thank Deborah W
Villa Park, United States
Reviewed 15 February 2017

We had a good nights sleep at Best Western,Council Bluffs,IO. No problem with our reservation,the staff was friendly and accommodating. The breakfast buffet was good and so was the bed.The icy walkway and driveway left a bad impression,the price was higher than most.Not the best of Best.

Thank Gene H
Faisal A, Manager at BEST WESTERN Crossroads of the Bluffs, responded to this review

Dear Gene, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $100 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
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Hotel Style:
#6 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crossroads of the Bluffs staff and other travellers.
1 question
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San Antonio, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Crossroads of the Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great indoor pool bring a bathing suit”
 of 5 bubbles stevene254, 26 Oct 2016 | Read review
“I wouldn't recommend this place until they advertise "new and improved."”
 of 5 bubbles lc69, 11 Oct 2016 | Read review
“request not to be placed near kids or you will be up all night.”
 of 5 bubbles proniteguy, 5 Oct 2016 | Read review
“No elevator so if possible, get a ground floor room if you have a lot of heavy luggage.”
 of 5 bubbles JeffS134, 22 Jul 2016 | Read review
“Stay away from rooms that are connected to the pool area.”
 of 5 bubbles cathycA1680TU, 12 Jul 2016 | Read review
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