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SpringHill Suites Omaha East/Council Bluffs, IA

Expedia.comUSD 120*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Omaha East\/Council Bluffs, IA
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261 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Omaha East/Council Bluffs, IA
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Showing 260: English reviews
Parker
Reviewed 25 August 2015

Nice staff and helpful. Our room was very clean. Room was quiet. Biggest problem we had was they were out of soap to buy as we needed to wash cloths. Somebody was nice and loaned us some to get the job done.

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Helpful?
Thank 666dennist
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Hello Family of 6! Thank you so much for being our guest when ever your family is traveling through our area. We are so happy to know that the lay out of the Suites meets your needs and that the service keeps you coming back. Thank you for your feed back on the eggs it is something that we will...

Reviewed 22 August 2015

Always enjoy Springhill Suites for my family of 6, the two queen with a pull out sofa is perfect. It was just a stopover on our way home and met our needs. Only critism is that the free hot breakfast was reduced to just sausage patties becaus of the egg shortage. Seems like they could have done something like biscuits...

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Helpful?
Thank Brian D
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you Family of 6! We are so happy that you enjoyed your stay with us and look forward to serving you again in the future!

Fort Collins, Colorado
Reviewed 9 August 2015 via mobile

A decent hotel, but made terrible by the staff. Front desk eating breakfast while at front desk. Asked for late check out and reply is, "uh. Thats fine" in a disgusted voice. Breakfast person... do you have a tray? "No we dont have trays. If you want a tray fill out a comment card and complain." I'm not even adding...

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Helpful?
Thank TheWH
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Dear Traveler, Thank you for taking the time to give us your feedback about your most recent stay. We a spirit to service it is alarming to hear that we did not meet your or our standards. I want you to know that we have shared your review with the entire staff and have training modules for all of them...

Grapevine, Texas
Reviewed 30 July 2015 via mobile

After checking into this hotel and retrieving luggage from the car, my friend and I came back inside and overheard the desk clerk and shuttle driver discussing our room type and location. We heard them plainly state that they disapproved of two guys checking into one room. I complained to management the next day and they refunded my room charge....

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Helpful?
1Thank RTfromSD
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Dear Valued Guest, I want to start by apologizing that you felt I the general manager was un-sympatric to your concerns that is not my intentions. In my email response to you I was trying to assure you that we are not biased at our property and that I felt you must have misheard or misunderstood a conversation that was...

Kansas City
Reviewed 26 July 2015 via mobile

This hotel was spacious and very clean. The pool and fitness areas were great. Nice breakfast as well-great selection of items. This is a great hotel chain for families with more than 2 children. The rooms have a good size seating are in addition to the bed-area.

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Helpful?
Thank B_kah1
Michigan
Reviewed 23 July 2015

This hotel is easily accessible to and from I-80 and is perfect for an overnight stay while travelling. It's located in an area with several restaurants and shares a parking lot with Bass Pro Shop and Horseshoe Casino and is attached to the Mid-America Arena. Our room was a standard two-bed room that you would expect in a chain hotel....

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Thank ComeRGo
Reviewed 21 July 2015 via mobile

Traveling through town. Great deal for 15,000 Marriott points. Close to decent food. Only a 10 minute drive to the Zoo. Breakfast ended very promptly at 9:30am on this Monday morning. So, we actually missed breakfast. Other than that, everything was fine.

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Helpful?
Thank Sam D
Milwaukee, Wisconsin
Reviewed 20 July 2015

My brothers and I rented this room for a 2 day stay for a funeral. It provided everything we needed. The room had two comfortable beds with a large pull out couch in the semi-separated second area. Fridge, separate sink area and two closets completed the room. The breakfast was solid, with hot eggs, canadian bacon, fresh fruit, good coffee,...

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Helpful?
1Thank Speaker76
Denver, Colorado
Reviewed 15 July 2015

A hidden treasure, in Council Bluff's "redevelopment" area, with easy interstate access, Bass Pro across the street, a casino in a 2-block walk, terrific location. And, really nice staff, clean, well-maintained rooms, lots of parking, dog-friendly with safe blocks on which to walk. We've used it "coming and going" on trips to Minnesota and like that it's away from downtown...

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Helpful?
1Thank Pete836
Walter Hill, Tennessee
Reviewed 15 July 2015

I thoroughly enjoyed my stay at this hotel. The hotel was clean, modern, updated, and in a convenient area that was close to restaurants and other conveniences. I tour the country for a professional development company that I own and will certainly not hesitate to stay at this location the next time I'm touring in the area.

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Helpful?
Thank Brent B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 

Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Address: 3216 Plaza View Dr, Council Bluffs, IA 51501-7481 (Formerly SpringHill Suites Council Bluffs)
Region: United States > Iowa > Council Bluffs
Price Range: $146 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and other travellers.
2 questions
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Questions? Get answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“might want to pick a room on top.”
Dreamertl, 14 May 2017 | Read review
“Wish I could give advice on this one. I stayed on 2nd floor between rooms 200-214.”
186MikeD186, 25 Apr 2017 | Read review
“Ask for an upgrade!”
meganl986, 11 Apr 2017 | Read review
“Shuttle available to/from the Horseshoe - nice!”
CRod_USMC, 7 Jan 2017 | Read review
“get a room not facing the highway”
UTLAWgrad, 31 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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