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Hampton Inn Council Bluffs

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Hampton Inn Council Bluffs
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366 Reviews from our TripAdvisor Community

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Showing 364: English reviews
United States
Reviewed 19 February 2017

A group of people next door was very noisy. Guest service agent brought me keys to another room very promptly. I was put in a quiet room at the end of the hallway. I was very satisfied with the new room and how quickly service was delivered. Clean air, clean room and very nice decor - the key drop box...

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Helpful?
Thank Anne C
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Anne C, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so pleased to hear that you had a great experience and that we provided excellent service, a clean quiet room, and a relaxing breakfast. I am happy to see you will stay with us again in the...

Kansas City, United States
Reviewed 14 February 2017

Everything went very well. The online check-in and room choice was great. My room was very clean, comfortable, and quiet. I enjoyed the pool and the breakfast. I had a nice view of the river from my room. The staff is very helpful.

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Thank 48shannar
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Shannar, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar and for the Great review. I am so pleased that you enjoyed the pool and breakfast and that you were put in a room facing the river. I do agree it does make for a very nice view. I thank you again...

Omaha
Reviewed 29 January 2017

Nice stay, didn't stay long enough to enjoy the breakfast, used shuttle service which was greatly appreciated. Hope to return soon. Thanks for all the help you gave us to continue on our Vacation!!!!!

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Thank jameshN4537QX
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear James, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor and for the GREAT review. I am happy to hear you were able to utilize our shuttle service and that we were able to help you continue on your vacation. I hope you come to stay again in the future....

Albion, Nebraska
Reviewed 10 January 2017

We typically stay at this hotel a few times a year, we always have good experiences! It is so handy that you can walk all the way to Ameristar without having to go outside. Great value for the price! I would recommend it to anyone.

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Thank 808shaunab
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear 808shaunab, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is nice to hear that our location works well for you. I do agree that it is great to be able to walk to the casino with out ever having to step foot outside especially when it is so...

Glenwood, Iowa
Reviewed 5 January 2017

The location was great, staff were excellent, rooms were clean. As a Hilton honors member I was recognized. I would recommend and stay here again. Lots of great amenities provided that I may use next time.

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Helpful?
Thank carolrD533EC
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Carol R, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is great to see that you had an excellent experience and that the staff, rooms, and location were all great. We truly appreciate all of our Hilton Honors member and their continued loyalty to the brand. I hope...

Kansas City, Missouri
Reviewed 4 January 2017

Upon arrival there was a terrible leak in the bathroom which required a room change AFTER we had unpacked! Refrigerators in both rooms never worked. Called maintenance twice...refrigerator never did work. Thankfully it was pretty cold outside and we were able to use open window for cold drinks.

Review collected in partnership with Hampton
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Thank Kathy E
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Kathy E, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so sorry for the issues with both your bathroom and the refrigerators. I can assure you the issues have been addressed by our staff. I am pleased I was able to speak with you concerning the issues...

Washington il
Reviewed 2 January 2017

Breakfast was horrible. I've never had bad scrambled eggs at a hotel until this visit. The eggs seemed to be like a tapioca pudding texture after chewing. After throwing them away, I decided on cereal. The warm milk didn't help. Room and hotel were clean. Staff were nice and welcoming.

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Thank I4433NRdarrenm
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear I4433NRdarrenm, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I would like to apologize that you were unable to enjoy the complimentary breakfast. I will definitely address the eggs we provide and see if we can improve the quality. I do however appreciate your kind words regarding your room...

Sioux Falls, South Dakota
Reviewed 21 December 2016

The Hotel was very clean and the beds were very comfortable. It looks like it is a newer hotel or has been renovated rescently. The staff was very polite and extremeley helpful. I would reccomend this hotel to stay or hold small business meetings.

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Thank jamesbN1347OX
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear James, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is wonderful to see that you had and excellent stay with us and that your room was very clean and comfortable. I will share your kind words with my entire team and thank them for a job well done....

Reviewed 21 December 2016

We were driving across Nebraska and stopped for the night. I would stay again - it was an excellent hotel. Next to a casino and lots of food options close-by. Rooms were very well appointed and clean.

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Thank 893hollyc
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear HollyC, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so pleased to see you had and excellent stay with us and that you thought our rooms were well appointed and clean. We as a team strive to provide all of our guests with a clean and comfortable...

Reviewed 20 December 2016

My family prefers Hampton Inn when traveling. Hotels are always clean, staff is usually friendly and breakfast is usually very good as far as complimentary. I have had better breakfast choices at other Hampton Inns in the past, but this still got the job done.

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Thank jasonhK2161IU
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Jason, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so happy to read that your family prefers Hampton Inn when traveling and that we lived up to the Hampton expectation you and your family have come to enjoy. I am sorry the breakfast was not quite as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Council Bluffs

Address: 2204 River Rd, Council Bluffs, IA 51501-7048
Region: United States > Iowa > Council Bluffs
Price Range: $147 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Council Bluffs 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Hampton Inn
Hotel Style:
#3 Romantic Hotel in Council Bluffs
#5 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Council Bluffs staff and other travellers.
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Questions? Get answers from Hampton Inn Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the river side are quieter.”
 of 5 bubbles jamescT3591KN, 5 Mar 2017 | Read review
“Even numbered room have river view.”
 of 5 bubbles PamW927, 2 Mar 2017 | Read review
“Hilton now offers early on line check-in which allows you to select a room. Suggest you pick a room on the back side, overlooking the river.”
 of 5 bubbles richm369, 24 Oct 2016 | Read review
“Top floor, facing the river (I think that means even numbers)”
 of 5 bubbles ChicagoAaron, 12 Oct 2016 | Read review
“We like the higher floors away from elevators”
 of 5 bubbles VickiA156, 8 Sep 2016 | Read review
5 of 5