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Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
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239 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Reviewed 5 days ago NEW

The other day my bf and I ate there had the buffet it was I thought ok till afterwards i was walking outside i had an accident in my pants never in my life I had one then my bf had to go to the bathroom twice so like I said it was not that good nor we will never...

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Helpful?
Thank Patti B
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. At Ameristar, we take the safety and wellbeing of our guests very seriously and we'd like to learn more about your recent visit. Please email us at socialmediaACB@ameristar.com and a member of our guest services team will reach our to you regarding your recent visit. Sincerely, Ameristar Casino Hotel Council Bluffs

Nebraska
Reviewed 6 days ago NEW

Spent two nights midweek in the whirlpool king suite. The room was spacious and clean (do yourself a favor and make sure to request a room with a river view, the view of the parking lot is far inferior). The room was clean, the whirlpool tub was huge and great, comfortable bed, nice large bathroom. The wi fi was free,...

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Helpful?
Thank ILuvVBall
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. We are glad you enjoyed outstanding accommodations with a great view during your stay with us. We hope to welcome you back soon. Sincerely, Ameristar Casino Hotel Council Bluffs

Bancroft
Reviewed 1 week ago

Luck was with me when I stopped the other day, I actually walked out with about twice as much money as I walked in with. I played penny, dollar, and breifly visited the High Limit section and had hits though out. I just gambled that day but by the looks of it I would say the rooms would be nice...

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Helpful?
Thank Lenn Z
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review and welcome to the #mychoicewinners circle. We are glad you enjoyed friendly, helpful service during your visit and we hope you have a chance to stay or dine with us on your next visit. Sincerely, Ameristar Casino Hotel Council Bluffs

Council Bluffs, Iowa
Reviewed 4 weeks ago

Quick to respond to your every need, be it a drink at the video games, or watching your machine while you visit the restroom, or cheering you on late into the night. Personable staff, very welcoming group. They serve up delicious food. Better choices available in the buffet.

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Helpful?
Thank logankathleen29
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are glad you enjoyed exceptional service during your recent visit. We hope to welcome you back soon for another outstanding experience at Ameristar. Sincerely, Ameristar Casino Hotel Council Bluffs

Phillipsburg, Kansas
Reviewed 4 weeks ago

I stay here often, usually 2 to 3 times a month. The cleanliness of the rooms to the professional service of the front desk is always top notch. It is a great place to just park the vehicle and stay. Can eat supper, gamble a bit, listen to live music, and catch a nitecap... all under one roof.

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Helpful?
Thank kspaango
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are glad you enjoyed your recent visit at Ameristar. We appreciate your loyalty and look forward to welcoming you back soon. Sincerely, Ameristar Casino Hotel Council Bluffs

Arvada, Colorado
Reviewed 5 weeks ago

The Fisherman's catch seafood buffet sounded great so we held off on lunch to try it. First they had a sign saying text this to get $5 off ... we did and it doesn't work for 24 hours. Next it is almost criminal to imply it is a seafood buffet. They offered clam strips, catfish and repurposed shrimp cocktail for...

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Helpful?
Thank Greg S
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. Fisherman's Keep is available nightly at Heritage Buffet. During lunchtime, we offer our traditional buffet favorites. We hope you are able to return soon to experience Fisherman's Keep at Ameristar. Sincerely, Ameristar Casino Hotel Council Bluffs

Columbus, Nebraska
Reviewed 19 March 2017

It had been awhile since I stayed over at the Ameristar hotel and casino. The rooms and hotel areas are gorgeous. Really nice pool, hot tub and fitness room. I was able to get in a great workout with the nice assortment of dumbbells. The look and feel of Amerisports bar is gorgeous and the food was great! Excellent service...

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Helpful?
Thank Cory S
Nikki S, Director of Hotel Operations at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello Cory S, Thank you for your review. We are glad you were able to enjoy the friendly service and cuisine at our Amerisports Bar. We look forward to welcoming you back to our AAA Four Diamond accommodations and outstanding gaming options. Sincerely, Ameristar Casino Hotel Council Bluffs

Nebraska
Reviewed 17 March 2017

We stayed at this hotel for a night to get away and we had a great price for the hotel. The room was comfortable and was clean. As the title says however, even in a no smoking room you have smoke. It is just what it is. the Casino floor is smoking and I guess that is part of visiting....

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Helpful?
Thank bmorgan104
Nikki S, Front Office Supervisor at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello bmorgan104, Thank you for your review. We appreciate your candid feedback and look forward to sharing details of your review with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs

Nome, Alaska
Reviewed 14 March 2017

I have enjoyed the variety of games/slots that their Casino offers ~ and my wife enjoys the Jacuzzi in the room. The food at all restaurants is very good, and their crab-leg + buffet is very good. My wife enjoys the accommodations (and Jacuzzi), and I enjoy the casino ~ ha. I have found the staff to be very friendly,...

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Helpful?
Thank mis12cuerdas
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are glad you and your wife enjoy playing at staying at Ameristar. We hope to welcome you back for more friendly service and outstanding cuisine including Fisherman's Keep at Heritage Buffet. We'd also like to invite you to try the non-smoking section on the third floor of the casino. Any of our...

Reviewed 12 March 2017 via mobile

Dont go to the buffet the food isn't fresh casino is nice a little smokey though last week had a dealer Peyton deal to us for 3 hrs with no complaints on spanish 21 good job drink service is good too i can't remember the servers name but she remembered my drink everytime very personable

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Helpful?
Thank acerplacer
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your five-star review. We are glad you enjoyed outstanding service during your recent visit. We look forward to sharing your feedback with our team. Sincerely, Ameristar Casino Hotel Council Bluffs

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, fitness center, and an indoor swimming pool and hot tub. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $136 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel Council Bluffs staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with river view”
ILuvVBall, 21 Apr 2017 | Read review
“Best views on the east side, quiet.”
logankathleen29, 30 Mar 2017 | Read review
“ask for a river view if possible”
kspaango, 27 Mar 2017 | Read review
“Don't believe it when they advertise a seafood buffet”
279gregs, 23 Mar 2017 | Read review
“If you want a view you will need to pay a bit more and a higher floor. Not worth it for us this trip.”
bmorgan104, 17 Mar 2017 | Read review
5 of 5