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Hilton Garden Inn Omaha East/Council Bluffs

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Hilton Garden Inn Omaha East\/Council Bluffs
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471 Reviews from our TripAdvisor Community

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Showing 470: English reviews
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Council Bluffs, United States
Reviewed 2 days ago NEW

I had a great time at this hotel and I will be returning in the very near future. Got everything we asked for and the employees are very friendly! Loved the guest appreciation night as well!!! I also liked that the casino is attached to the hotel. Makes for a very fun trip!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank nicholef220
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear nicolef220, Thanks for taking the time out of your busy day to right such a great review about your recent stay with us at the Hilton Garden Inn Council Bluffs. I hope to do business with you again.

Olathe, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016 via mobile

The staff moves around the organization, transfers, promotions and they still maintain the highest levels of service and hospitality. I am a regular guest at this location and I find this amazing. In reality there is little turn over at this location but what there is maintains the high levels set down by those that have gone before. I was...

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Helpful?
Thank MSLaserman
About Hotel's Favourite Review
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi MSLaserman, I'm so glad to hear that Daisy and Nicole are taking good care of you along with the rest of our staff. We strive hard to make sure every guest enjoys their stay. We look forward to seeing you in the future when you return. Thank you, Nathan Nokes Assistant General Manager

Aberdeen, South Dakota
Reviewed 3 days ago NEW

all of the staff was super friendly and helpful. the front desk was extremely friendly as were the ladies working the breakfast buffet every morning. the housekeeping staff that I encountered were also very nice. my room was clean and very nice. I really liked the bed and pillows. The tv was great and had excellent selection of channels. The...

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Helpful?
Thank fun1972
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear fun1972, Thanks for the great review about your most recent stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. I am so glad you enjoyed your stay as much as you did. Thanks again and hope to see you in the future.

Salina, Kansas
Reviewed 3 weeks ago

Clean room, comfortable bed, very good food. Extremely short staffed in restaurant/Bar area. Had to wait close to an hour for meal that we didn't even get at the same time. We chose this hotel for location to the arena which was nice. Also a bonus was the casino which was attached.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P2040CRandrewp
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear P2040CRandrewp, Thanks for the review about your recent stay with us at the Hilton Garden Inn. We truly appreciate your honest feedback and I am glad you liked the location of the hotel as much as you did. Thanks again and hope to see you in the future.

Mt Prospect, United States
Reviewed 3 weeks ago

We stayed 2 nights for the NJCAA National Championship tournament. It was very modern, clean and comfortable. The staff was efficient and welcoming after a 7 hour drive in inclement weather. It's connected to the casino and an easy walk to the Mid America Center. We would definitely stay at this hotel again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 497deborahv
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear 497deborahv, Thanks for the great review about your stay with us last weekend. I am glad that you enjoyed the location of our hotel. Thanks again and hope to see you in the future.

omaha, United States
Reviewed 4 weeks ago

Business meeting for 30 men. Breakfast, lunch and dinner served. Food was good, service was great. Met all request with a smile. Very professional group. Check in services and check out were very easy. Meeting rooms very nice and good sound systems.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tami H
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Tami H, Thanks for leaving us a great review about your recent meeting here at the Hilton Garden Inn. I will make sure to let my staff know about your kind words. Thanks again and hope to do business with you in the future.

Bellevue, Nebraska
Reviewed 4 weeks ago

The rooms were nice and very clean. Great hotel if going to the casino but a little on the pricey side. Staff was fairly nice but if you try and it is hard to get someone to talk to unless it is later in the evening.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amber S
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Amber S, Thanks for the great review about your recent stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. I am glad you enjoyed your room so much. Thanks again and hope to do business with you in the future.

Gibbon
Reviewed 4 weeks ago

We picked this hotel based on its proximity to downtown Omaha and due to our previous experience with the Hilton brand hotels ---- the hotel and room itself were fine - if you like a super firm mattress. Our main complaint was we did not have hot water the evening we arrived for showers for our children and it was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kerwyn S
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Kerwyn, Thank you for choosing to stay at hotel during your travel to Omaha/Council Bluffs. I do apologize for the stay you had as it is unacceptable all around. Please feel free to reach out to me directly at the hotel. Thanks and again I want to say I am sorry.

Valentine
Reviewed 4 weeks ago

No hot water, keys not working, tiny pool, terrible parking. This place is by far way too expensive for the type of accommodations you will receive. Having no hot water was the worst. No complimentary breakfast. It just seemed like staff didn't really care to have people there for a huge sporting event as we were there for.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amy C
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Amy C, Thanks for leaving your honest feedback about your recent stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. I can understand how frustrating your stay was with us, with issues you had during your stay. Please feel to reach out to me and would love to talk to you. Thanks again and I am sorry...

Grand Island, Nebraska
Reviewed 4 weeks ago

If you want to go to the Horseshoe casino more than one day/night in a row it IS the place to stay! Simply take the elevator and one hallway and you are inside!! The entire walk from our room to the security stand took approximately 7 minutes or less!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B9811QIphilipd
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear B9811QIphilipd, Thanks for the great review about your recent stay with us. I am so glad you enjoyed our hotel as much as you did. Hope to see you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Dr, Council Bluffs, IA 51501-8291
Region: United States > Iowa > Council Bluffs
Price Range: $150 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs
Hotel Style:
#1 Romantic Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha East/Council Bluffs staff and other travellers.
3 questions
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Newton, Iowa
10 months ago
Newton, Iowa
10 months ago
over a year ago

See all questions (3)

Questions? Get answers from Hilton Garden Inn Omaha East/Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from elevator would probably be quieter”
 of 5 bubbles qbaird, 18 Feb 2017 | Read review
“Quiet rooms face the dog track”
 of 5 bubbles brentw2015, 19 Nov 2016 | Read review
“Avoid the lower floors over the banquet halls and meeting rooms.”
 of 5 bubbles hcarnaby, 17 May 2016 | Read review
“I always request top floor away from the elevator.”
 of 5 bubbles 647kimv, 10 Feb 2016 | Read review
“We stayed on 5th floor”
 of 5 bubbles BarbaraH720, 5 Jan 2016 | Read review
5 of 5