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Sterling Hotel and Suites

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Traveller (100)
Room & Suite (49)
Dining (5)
Overview
Hotel website
E-mail hotel
11428 Forest Ave, Clive, IA 50325-7031 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
Visit Hotel Website
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)
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270 results
Traveller rating
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56
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LanguageEnglish
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56
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All reviews full kitchen the penthouse living room des moines small kitchen great price staying at this hotel biscuits and gravy beds were comfortable fireplace stove condo queen sofa interstate ia
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1 - 5 of 270 reviews
Reviewed 1 week ago

I scheduled my stay with a lady by the name of Sami Jo who was very efficient to work with. It was a very easy and quick booking. She was very professional and pleasant to speak with over the phone. Upon my arrival, Sterling Suites...More

Thank purplelover236
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 6 days ago

We appreciate your business and your feedback, I will forward your message to our staff. Looking forward to see you again soon, don't forget to check out our renovated rooms on our web site. Thank you. Jose N.

Reviewed 1 week ago

Heard the hotel was under new management, could tell quickly when I arrived. Noticed they were installing new carpet in rooms and other upgrades from my last trip to Des Moines. Front desk staff is always friendly and accommodating. Price was more than fair and...More

Thank joshmasters
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 1 week ago

Thank you for your feedback, we will keep working to better our accommodations. Hope to see you soon on your next travels. Respectfully, Jose N

Reviewed 1 week ago

Our firm has been staying at this property since June 2018. The staff (especially Sami Jo) is awesome to work with. We could not ask for a nicer place for our crews to stay at while we are in the area working.

Thank ngmoffice1
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 1 week ago

Thank you for your feedback, I will make sure I pass along your message to Sami Jo. We appreciate your business and will keep working to make sure we meet your expectations. Respectfully, Jose N

Reviewed 1 week ago

Stopped for just one night thank goodness! Family plus grandma traveling, Absolutely NO bedding for the pull out sofa,no pillows,sheets or blankets! Not enough towels for even half of us to shower, the room was not clean,the air was not working. And the Suite was...More

Thank jeeperzfoltz
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 1 week ago

Thank you for your feedback, I appreciate your time and your business and very sorry for your experience. We are working to better our services every day, please check out the newly renovated rooms now available. Hope you can give us a second change in...More

Reviewed 2 weeks ago

There are nicer properties out there but I really enjoyed my stay at the Sterling. It fit my needs perfectly as I did not want a cookie cutter hotel/motel room. Nice accommodations and a comfortable stay. I would return in a heartbeat.

Thank KurtLS
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 1 week ago

Thank you for your feedback, we appreciate your business and will keep working to update our installations. Please check out our newly renovated premium rooms for your next reservation! Thank you for your time! Respectfully,

View more reviews
About
Description
Sterling Hotel and Suites guests can expect excellent service and superior amenities. Relax in our spacious suites with the amenities that will provide both business and leisure travelers all the comforts of More home. We include a complimentary hot breakfast, high-speed wireless internet service, on-site laundry facility and fully equipped kitchens. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
112
Price range
USD 60 - USD 101 (Based on Average Rates for a Standard Room)
Formerly known as
Chase Suite Hotel Des Moines
Also Known As
Chase Hotel Clive
,
Chase Hotel Des Moines
Location
United States > Iowa > Clive
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
112
Price range
USD 60 - USD 101 (Based on Average Rates for a Standard Room)
Formerly known as
Chase Suite Hotel Des Moines
Also Known As
Chase Hotel Clive
,
Chase Hotel Des Moines
Location
United States > Iowa > Clive
Photos
Traveller (100)
Room & Suite (49)
Dining (5)
Pool & Beach (2)
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Questions & Answers
Ask a question
5 June 2016|
AnswerShow all 7 answers
Response from Ryan P | Property representative |
Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
1
Vote
Carrie S
8 April 2015|
AnswerShow all 6 answers
Response from Ryan P | Property representative |
Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
1
Vote
Room Tips
"Ask to see the room first,check for towels,bedding and cleanliness!"
jeeperzfoltz
1 week ago
Read review
"If you're traveling with your family or another couple, save money by staying in the 2-level penthouse."
ANiceCar
27 Aug. 2018
Read review
"stay far,far away"
martinbrian715
29 Jul. 2018
Read review
"Rooms away from the freeway side of Hotel should be preferred."
jill98672
22 Jul. 2018
Read review
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