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Best Western La Grande Hacienda

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Best Western La Grande Hacienda
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119 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Phoenix, Arizona
Reviewed 17 September 2016

Hotel was adequate. Nothing special. One of the two rooms booked had been smoked in and smelled of stale smoke. I mentioned it so that we weren't charged the 300.00 fee for smoking in a room but the desk clerk didn't seemed concerned - never offered another room. There wasn't much in the way of eating around the hotel except...

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Helpful?
Thank C J
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

I am very sorry about the unpleasant smoke smell in the room. I'm not sure what the situation was that evening, but we most certainly have been full. I believe the clerk would most certainly offered a different room if one was available. We get many pleasant reviews from the restaurant next door. Again I am sorry you were unable...

Laredo, Texas
Reviewed 12 September 2016 via mobile

Stayed one night. Room and motel were clean. No suites but our king room had easy chair with ottoman plus the usual desk chair. Set of four towels, very fluffy. No guest laundry. Breakfast was very good with biscuits, gravy, sausage patties (all piping HOT) with usual waffles, cereal, yogurt and fresh fruit. Mexican restaurant next door was very good.

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Helpful?
Thank _MaverickTravelor_
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for the excellent review. I'm glad you were able to enjoy our wonderful hot and ready breakfast during your stay. Please think of us when you and your family visit the area. We look forward to serving you again soon! Have an excellent week!

winnebago, United States
Reviewed 21 August 2016

Great breakfast staff was friendly. It was not a five star hotel but for cherokee ia it was nice. It has truck parking and a nice mexican resturant next door and other resturants close buy. it was anice place to lay your head for the night.

Review collected in partnership with Best Western
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Helpful?
Thank Chad T
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for your great review. We are working hard to keep our hotel at the top of everyone's choice. Keep us in mind during your next visit. We look forward to serving you! Have a great week!

Reviewed 5 July 2016 via mobile

Very clean large room. flat screen tv in room. Comfortable beds.No hot tub but pool was nice. Great small town hotel.would recommend this hotel if anyone will be staying in Cherokee. Normal hot breakfast

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Helpful?
Thank Ben J
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Ben thank you for your warm response. We look forward to having you and your family back when in the area. We hope you had a wonderful holiday weekend! Come see us again soon! Sincerely, Janelle Greer Manager

Doylestown
Reviewed 30 June 2016

My sister and I stopped here for the night while we were on a road trip. We requested an accessible room and it was wonderful. Very clean and VERY large. Our only complaint was that the bathroom fan was loud and activated when you turned on the light. We reported it at check out and the maintenance man headed right...

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Helpful?
Thank Grace M
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Grace, Thank you so much for the wonderful response. Thank you for taking the time to report the maintenance issue during your stay so it can be addressed immediately. We look forward to seeing you and your sister soon when you travel to our area! Sincerely, Janelle Greer

Burnet, United States
Reviewed 27 June 2016

I have stayed at this property on numerous occasions. And, I have stayed at other properties in Cherokee, Iowa. This one is the best place to stay. Other places are cheaper by a couple bucks but they cannot compete with the quietness, friendly staff, easy access or the breakfast . . . which is one of the best. Will I...

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Helpful?
Thank Bryan B
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Bryan, Thank you so much for the wonderful review. We look forward to having you as our guest each and every time. Please let us know if there is anything special you would like to see on the breakfast to make your stay even more comfortable! See you soon! Sincerely, Janelle Greer

Cedar Rapids, IA
Reviewed 20 June 2016

I recently spent two nights at this hotel. We arrived late in the evening the first night. It was very warm outside that day (high 90's) and the room was stiflingly hot when we walked in. The air conditioning was not running. We turned it on and thought it would cool down as we got ready for bed. It never...

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Helpful?
Thank Aladin_Sane144
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you so much for taking time to review our hotel. I am very sorry about the air conditioning during your first nights stay. Please let us know anytime your accomodations are not comfortable, we will gladly make sure everything is taken care of. Air conditioners become non-functionable over time and need repair especially during these hot summer months, so...

Cedar Falls, United States
Reviewed 9 June 2016

The only reason I'm doing this review is just in case the gal that helped me might get credit somehow. This survey is entirely too long by the way. At any rate I called from the road to book a room and talked to a gal named Erin. I'm not sure why, but I told her I would be a...

Review collected in partnership with Best Western
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Thank Mike O
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Mike, thank you so much for taking the time to write a review of our property. Your kind words regarding your check-in experience will be used when training our staff, as well as your experience during check out. The guest view is very important, and it's imperative that the staff is trained through the eyes of the guest. Please consider...

black Hawk, United States
Reviewed 6 June 2016

Rooms and rates were great. Had a room with a King bed that was very comfortable. The chairs in the room were also comfy. Bathrooms were clean and the shower head was elevated enough that my husband (over 6'2") didn't have to crouch down under it. The breakfast was typical. Stayed there for a funeral and the hotel allowed us...

Review collected in partnership with Best Western
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Helpful?
Thank ckm53snow
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you so much for the excellent review! Our staff takes pride in our catering to our guest needs. Please understand all pet fees go back into the servicing of rooms. Each room needs to be deep cleaned after a pet has been in the room to avoid issues with our guest who are sensitive to pet allergies. Again, thank...

Johnsburg, United States
Reviewed 1 June 2016

Hotel was fine except the bathroom floor was very dirty. The grout and floor need a deep cleaning. We have stayed at this hotel before and the floor in the other room was the same. We purchased bath mats for the floor!

Review collected in partnership with Best Western
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Thank William W
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you very much for taking the time to review our hotel and your stay. We are looking forward to a remodel of our rooms over a 3 year time span that will include beautiful new floors in our bathrooms. Please, come stay with us again and check on our progress. We look forward to having you as our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western La Grande Hacienda,located in Cherokee IA offers quality accomodation to people coming to Cherokee County,IA.We offer nice spacious rooms,with complementary WI-FI,Complementary HOT Breakfast including Sausages/Eggs/Fresh Hot Waffles along with a nice selection of Milk,Juices,Fruits,Yogurt,Cereals,Breads.Our Friendly Staff tries their best to take care of your needs,while in Cherokee IA.We also have a Business Center as well as Indoor Pool.We look forward to be your host hotel while in Cherokee IA ... more   less 

Additional Information about Best Western La Grande Hacienda

Address: 1401 North 2nd Street, Cherokee, IA 51012
Region: United States > Iowa > Cherokee
Price Range: $99 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western La Grande Hacienda 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Cherokee
Cherokee Best Western
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Questions & Answers

Questions? Get answers from Best Western La Grande Hacienda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an outside room for the windows. Long term, breakfast here is great but the same thing 7 days a week gets old!”
 of 5 bubbles jake051, 10 Nov 2016 | Read review
“Exterior room, away from the pool.”
 of 5 bubbles Takingeachroad, 13 Oct 2016 | Read review
“I prefer the back (north) section although all rooms are clean, quiet and comfortable.”
 of 5 bubbles 952bryanb, 26 Jun 2016 | Read review
“If you have kids, or like to swim, ask for a room close to the pool.”
 of 5 bubbles 952bryanb, 9 Dec 2015 | Read review
“Avoid room 118, high traffic area and loud.”
 of 5 bubbles Jasski, 29 Oct 2014 | Read review
5 of 5