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Best Western Plus Longbranch Hotel & Convention Center

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306 Reviews from our TripAdvisor Community

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Showing 305: English reviews
saint louis park, mn
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 October 2016

I really didn't care for this hotel. Everything about the common spaces was very dated and stale. We didn't stay in the main building, rather we stayed in the smaller building with the pool. That foyer area with a pool table and some tables and chairs had a lousy vibe and felt very old. The hot tub wasn't hot, and... More 

Helpful?
Thank ckreie
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Ckreie, Thank you for taking the time to provide us with feedback. We will use this information you have provided to help us move forward. We are still currently in the process of remodeling the hotel. We do hope that you give us another try. Thank you, Sarah Dengler Best Western Plus Longbranch More 

St. Louis MO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016

Breakfast buffet was included, and it was delicious. They had REAL eggs and sausage-no powered and fake stuff. Pastries and cereals, breads and juices. Hand made French toast blew us away. Great value and very clean. Staff were all friendly and the price was fair.

Review collected in partnership with Best Western

Helpful?
Thank mommyrn1973
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Mommyrn1973, On behalf of our whole team thank you for your kind comments. We try to offer a variety of items for breakfast to suit many peoples needs and likes. I will be sure to pass along your comments to the other departments. We hope you stay with us again soon! Thank you Sarah Dengler Best Western Plus Longbranch More 

Two Rivers, WI, United States
1 review
Reviewed 20 October 2016

The hotel is very clean and well kept and provide an enjoyable stay and I worked both shifts during my stay and was comfortable sleeping on either shift at the hotel. I have stay here on and off since 2001 and over the years they have made positive improvements and do not even think of different options to stay at.

Review collected in partnership with Best Western

Helpful?
Thank Ed P
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Ed, We really appreciate your continued loyalty throughout the years. I know I speak for everyone when I say it is always a pleasure to see you! We have done many updates since your last stay so we are glad that you enjoyed them. We are still in the process of remodeling the exterior of the building and soon new... More 

Level Contributor
12 reviews
3 hotel reviews
Reviewed 18 October 2016

Hotel is very spread out from lobby to amenity rooms. We were in an accessible room in the same building as the pools, atrium, breakfast area. Long walks to Lobby, restaurant, and function rooms. Has grown like Topsy on hillsides. Not enough elevators. Very few level parking spaces - even for HDCP spaces. Very supportive staff, but facilities are old.... More 

Helpful?
Thank Steve S
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Steve, Thank you for taking the time to give us feedback. We have many ADA rooms available on property some close to the pool others closer to lobby. I do apologize if we were not able to get you in a room to better suit your preferred location. Our staff does a wonderful job on trying to help whenever possible... More 

Wildwood, Florida
1 review
Reviewed 16 October 2016

Clean rooms, food very good in longbranch restaurant. All help couldn't have been nicer or more accommodating. Special Kudos to Sarah at front desk. We were in a bind to get to a family wedding and she went out of her way to arrange for transportation for us. Thanks to Sarah & Albert for getting us there.

Helpful?
Thank bluegilly1
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Bluegilly1, We are so happy to hear that you enjoyed your stay! Thank you for all of your kind comments. Our staff works very hard to make sure each guest has a pleasant experience. I will make sure to pass along the comments to the right departments. We hope to see both of you soon! Thank you, Sarah Dengler Best... More 

illinois, United States
1 review
Reviewed 12 October 2016

Overall a very good experience. I was pleasantly surprised.The room was very comfortable with ample roominess. It didn't feel cramped at all. The breakfast they offer has a fairly good selection of hot and cold items. Lots of shopping and dining nearby.

Review collected in partnership with Best Western

Helpful?
Thank Rosemary M
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Rosemary, Thank you so much for your kind comments. We appreciate hearing feedback. We are so glad that you enjoyed your stay and we hope to see you again soon! Thank you, Sarah Dengler Best Western Plus Longbranch More 

Ackley
Level Contributor
4 reviews
3 hotel reviews
Reviewed 8 October 2016

Best Western Longbranch offered great customer service. Room was comfortable and clean. Location was perfect for my conference and meeting the night before. Breakfast had many choices and was delicious. Wished I could have stayed longer to take advantage of pool, fitness room, restaurant and lounge. Express checkout was a convenient option. The next time I am in town, I... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara J K
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Barbara, Thank you so much for your comments. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again and hopefully you will be able to take advantage of the pool, fitness room, restaurant and lounge. Thank you, Sarah Dengler Best Western Plus Longbranch More 

Andover, Minnesota
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 October 2016

This hotel is clean, rooms and lobby are pleasant, parking is good and the staff is helpful and friendly. It was quiet during my Monday to Saturday stay, which was n ce, I was working odd hours. The hotel is located a block off the main drag, which contributes to the quiet atmosphere. There are a number of restaurants and... More 

Helpful?
Thank jim b
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Jim, We are so happy to hear that you enjoyed your stay at the Best Western Plus Longbranch. We are lucky to be conveniently located near so many restaurants and shops all within walking distance. We hope to see you again soon and if you ever need anything just give us a call. Thank you, Sarah Dengler Best Western Plus... More 

Riverside, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 October 2016

Wonderful place to stop when traveling. Little on the high price side, but the convenience of an on sight restaurant with a seperate lounge, swimming pool, fitness room, and Saturday night karaoke helps to overlook the cost. Staff is very friendly and rooms are clean and modern. Try to avoid the back building if you have walking disabilities as the... More 

Review collected in partnership with Best Western

Helpful?
Thank Margaret R
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Margaret, Thank you for choosing the Best Western Plus Longbranch for your recent stay. We appreciate hearing feedback. We are happy to hear that you enjoyed your stay and we hope you come back soon. Thank you, Sarah Dengler Best Western Plus Longbranch More 

Zimmerman, Minnesota
Level Contributor
3 reviews
Reviewed 20 September 2016

Great price, nice room...not clean to average expectations. trash left in kitchen from previous people. Master bath, has had a suite, was dirty. Dried urine spots and pubic hair noted upon our arrival. From previous persons as we had not used the facilities yet.

Review collected in partnership with Best Western

Helpful?
Thank misszippo
Shanna G, Front Office Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Misszippo, Thank you for taking the time to give us feedback. By providing us with feedback we can take this information and use it to retrain staff, etc., to make sure this does not happen again in the future. On behalf of our whole entire team I would like to apologize to you. If you would like to call and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
-106 Guest Rooms -Complimentary Internet -Complimentary Hot Breakfast -Complimentary 8,000 sf Gym -Indoor Pool, Whirlpool, & Sauna -Fridge & Microwave in every room -Complimentary Parking -Longbranch Restaurant & Lounge -Grand Ballroom seats up to 450 -Walking Distance to Shopping , Coffee Shops, and Entertainment ... more   less 

Additional Information about Best Western Plus Longbranch Hotel & Convention Center

Address: 90 Twixt Town Rd NE, Cedar Rapids, IA 52402-3205
Region: United States > Iowa > Cedar Rapids
Price Range: $150 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Longbranch Hotel & Convention Center 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Plus Longbranch Hotel Cedar Rapids
Best Western Plus Longbranch Hotel And Convention Center
Best Western Cedar Rapids
Cedar Rapids Best Western
Hotel Style:
#4 Business Hotel in Cedar Rapids
#7 Family Hotel in Cedar Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Longbranch Hotel & Convention Center staff and other travellers.
2 questions
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11 months ago
Illinois USA

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Questions? Get answers from Best Western Plus Longbranch Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nature lovers may like a walk in the nearby woods on the hillside, but watch out for badgers on the pathway!”
 of 5 bubbles A9441YDsteves, 17 Oct 2016 | Read review
“quiet room”
 of 5 bubbles msrs1084, 26 Jul 2016 | Read review
“Not sure how to answer, except our room was fantastic”
 of 5 bubbles chip553, 12 Jul 2016 | Read review
“Choose another hotel”
 of 5 bubbles ALFAMERICA090909, 22 Jun 2016 | Read review
“An adjacent room had an alarm going off for 10 minutes, ugh!”
 of 5 bubbles 861tarat, 17 May 2016 | Read review
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