Room smelled and there was debris on the floor, in the cabinets and on the carpets. It seemed like they had not vacuumed the room in weeks. Cleaning staff did not clean the room at all one day.Breakfast was good. It was the best part of the hotel.
We were delighted to get a room here since the location is close to our family who were hosting Christmas Day lunch. Our suite was large, and the full size fridge and nicely equipped kitchen area was useful for preparing my dish for the family dinner. Suite was very clean,…
This New Year’s Eve was the worse experience ever at this hotel. The desk guy when I asked him how to make my heat hot cause my heater wasn’t working said I can give you my last room. All fine and dandy but I had already in packed everything and my children were sleeping so I…
We were in a recently renovated room - it was VERY nice. The size of the room for the price was amazing. The pool area was nice and heated, the complimentary breakfast was plentiful and the interactions with staff were pleasant. Next time we are in CR - we will come back here…
I have a high level of expectations when staying at a Hilton, especially at a Homewood Suites. This motel was/is in process of renovation. We was to have one of these rooms. Not sure who is monitoring this process, somebody is getting short changed!
"Ask for a corner room past the elevators. Quieter and a little better with more windows. DEFINITELY ask to see room first."
"I think any would be good."
"Request a room away from entrances and elevators."
"Ask to be close to the front lobby if mobility issues are of concern."
"Room 200's bathroom is loud due to an air duct traveling through the wall from the floor below (pool)."