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All reviewsthe concierge loungebusiness centeri ordered room servicedecent sizein townworkout facilityrooms are cleanbreakfast and dinnernice hotelfront desk staffpool and hot tubrockwell collinsroom was largeup to dateatriumparticipantsbanquet
Our family, with 2 teenagers, stayed at the Marriott for a weekend while the kids participated in a nearby venue for athletics. The restaurant was great, breakfast can get a little crowded (hotel was totally full when we were there). We had a standard room...More
Thank John S
Response from Michele H, Front Office Manager at Cedar Rapids MarriottResponded yesterday
Thank you for your wonderful review and we hope to see you again soon!
Stayed here for 3 nights. Checked in and front desk guy acted like he didn’t want to be there. There were only 15 checkins and I always stay at Marriotts as a platinum elite and for some reason they gave me the furthest room from...More
Thank Paul F
Response from Michele H, Guest Relations Manager at Cedar Rapids MarriottResponded 30 December 2017
Thank you for your recent stay and taking the time to let us know how we could have better assisted you. I am very sorry for the lack of service you experienced during your arrival as this should not have been the case at all....More
I know I went here once alone on motorcycle and one with my wife. Both of which were over three years ago. This trip was solo.
Each time check in was smooth though this time, they should have told me I'm eligible for a room...More
Thank Randy K
Response from Michele H, Front Office Manager at Cedar Rapids MarriottResponded 11 December 2017
Thank you for staying with us again. We appreciate your loyalty to Marriott and especially our hotel! We are glad you enjoyed your stay and the benefits that our loyalty program allows for. We hope to see you again the next time your travels bring...More
Holy grandma's furniture! Let's start by saying the lobby and restaurant area in the hotel are nice, clean and modern. Enter the room, however, it's stepping back in time. The bed is low to the ground, and old wooden headboard. The desk, chair, nightstands and...More
Response from Michele H, Front Office Manager at Cedar Rapids MarriottResponded 18 November 2017
Thank you for choosing to stay with us. Please know that the hotel will be going through many phases of renovation over the next few years to better the ambience. As we do this we will remain deeply committed to providing a level of service...More
The hotel is outdated. To my recollection, the hotel has not been refurbished in at least 12 years when it was under another name (Collins Plaza). The entire hotel is dated. Everything, the bathroom, the ceiling, the furniture and apparently the exterior walls/windows and interior....More
Thank Robert T
Response from Michele H, Front Office Manager at Cedar Rapids MarriottResponded 10 November 2017
Please let me apologize for the issues you experienced during your stay here and the lack of acknowledgement over your valid concerns. We should never get complacent about concerns that affect our guests just because it is a seasonal issue that happens during harvest every...More