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When our kids were young we used to visit the fun city side which is awesome for kids...games, laser tag, bowling, water park...ect. For our anniversary we have returned to the adult only side for our anniversary a couple times. The 60 minute massage at...More
Thought we had booked a room at Catfish Bend adult only hotel but ended up at Pizazz hotel on the other side of the complex where the kids waterpark was. Had to wait about 2:30 for our reservations to go through. The girl at the...More
Stayed here for a conference at the hotel. My room was on the 21+ side and the room was very nice. Bed was comfortable. The room was stylish, sheets were very nice and the internet was fast.
Breakfast was included with the room and it...More
Room was clean, very quiet and had all room amenities that I would expect for the price. Glass between shower and bedroom was pretty cool. Had microwave & refrigerator in room. Nice lighting. Staff was friendly.
First of all, if I could give this a lower rating, i would! The room was in need of many repairs, but clean. Paint peeling everywhere, exposed drywall, window frame exposed! Flies in the room. We needed to leave bathroom light on at night so...More
Response from Marlena S | Property representative |
I am terribly sorry for your frustration. I am not fully following your issue, but I take it that you had a Love Package but no couples massages were open. We do not normally offer the Spa portion of our packages at a later... More
I am terribly sorry for your frustration. I am not fully following your issue, but I take it that you had a Love Package but no couples massages were open. We do not normally offer the Spa portion of our packages at a later date but do offer different packages that may benefit you. We offer a Casino Stay & Play package that includes $20.00 in free play and a $20.00 food card. We do appreciate your business and I am terribly sorry that the person you dealt with wasn't as helpful as they should have been. Please contact me directly and I assure you I will help you in any way I can. Thank you for considering the Pzazz for your get away. My extension is 4401.
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"Ask for the "new" side. There are two sides to this hotel. Eventually, they should all be finished..."