Have just had dinner here..treated like a convict..Staff just crap..3 different waitresses in 1 hour..none who where nice or friendly..Had to ask to order food but no one left in dining area to order..Had to ask to get drinks..Its funny in these times when money is so hard to come by..My guest and myself are quite financial..and NOW local people...we have even invested a lot in the rockhampton community..To be treated like this just proves to me that mangerment and the owners are just ...I WILL NEVER GO BACK..
Great food, country atmosphere, entertainment and reasonable prices- this sums up the Gracemere Hotel. We took a friend for an evening out on Friday night at the hotel and we were impressed with the specials, the ambience and the service of the waiters. We could hold a decent conversation easily without overbearing loud music, the kids had a visible play area nearby and the restaurant was spotlessly clean. Would definitely visit again socially or in a business context.
Well the fact it was difficult to locate a car park in close proximity (I hate walking) indicated the popularity of the establishment. However, it was Friday night, however I had tried to call in on Thursday night but had the same problem so just continued through to Rockhampton. On entry I was most pleasantly surprised. I was expecting a ‘country pub’ that is not what greeted me. The decor was warm , modern, comfortable and welcoming. The bar staff were under the pump but were super friendly and efficient with time to briefly converse. At no time did I feel like a number to be served before the next number. There was a wide range of tap beers available, I settled on a handle of Furphy. Cold glass, cold beer. I was so impressed I decided to dine in the restaurant. As soon as I entered I was greeted and offered assistance. I perused the menu and watched the meals being carried out. There are as a constant fast moving queue at the cashier. The menu was not cheap as you might expect in a country pub, but we had already established, this was no ordinary ‘country pub’. It was priced as if you were in a city bistro. The menu was well appointed and had plenty to offer I went with bacon and cheesy garlic bread and slow cooked lamb shank on creamy mash. The bread was on point. The garlic flavour shone through the tasty melted cheese and generous bacon bits. Time for another handle of Furphy! This restaurant was pumping. They were getting smashed but you would never know it. An appropriate waiting time for starters and then mains. The lamb shank arrived and was perfectly cooked. It did not appear to be slowcooked then microwaved with a thick sauce added, it tasted authentic. I can honestly say, I enjoyed my meal, my beer and my hospitality. I have no problem scoring a 5/5 for this wonderful establishment. If you are in Gracemere, don’t think twice about calling in to the Gracemere Hotel. …
In an area where meat is generally the main course, I was relieved and very happy to see the vegetarian options on the menu. We came on a Monday night which meant there was a 2 for 1 offer. Staff were friendly and helpful. Facilities were clean and well kept. Very happy to have found this gem of a feed.
Visiting local Gracemere relatives from interstate, we came to the hotel restaurant twice for our dinner on recommendation and were not disappointed. The meals were of generous proportions and of good quality The meal specials were excellent, especially the Ribs & Rump. Great food and service and we will definitely be back when we are visiting again.