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We stayed and they took our a.c. the next morning for cleaning instead of waiting a few hours and letting us enjoy our full stay, and I had to try to keep my young kids out of the dirty hole left behind.More
Thank Steve H
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded 5 days ago
DEAR Steve H.,
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at SpringHill Suites Terre Haute, I sincerely apologize for falling short of not only meeting your expectations, but ours as...More
Nothing fancy. No huge complaints other than minor hiccups. Small spot of mold in tub. One sugar for 2 coffees. We booked with late checkout with app. Staff did Not have us set up for late checkout. Keys quit working. Other than that, average room....More
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded 3 weeks ago
Thank you for choosing to stay at the SpringHill Suites Terre Haute and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More
On graduation weekend, I had few choices. I chose one of the more expensive hotels and had a terrible experience. My door lock failed, and I was informed there were no more rooms to move to, which the manager the following day said was not...More
Stayed here with the family overnight after attending a concert at the Hulman Center. Clean comfortable double beds. Complimentary breakfast was fresh and hot. Swimming pool clean . Friendly front desk at check in. Free parking.
This hotel is tucked away behind Holiday Inn and convenient to 41 and 70. It is so quiet and very clean. The parking lot is well lit. The staff were very friendly, professional, and kind. The rooms are well laid out, plenty of space including...More
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded 27 April 2018
Thank you for choosing the SpringHill Suites Terre Haute for your recent travels to Terre Haute.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in...More
After completing our renovation in April 2015, we no longer have whirlpool suites at this location. I'm terribly sorry for any confusion! We would still love to have you as our guest! Please contact us directly at... More
After completing our renovation in April 2015, we no longer have whirlpool suites at this location. I'm terribly sorry for any confusion! We would still love to have you as our guest! Please contact us directly at 812-235-0696 for reservations.
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"We were on the second floor and near the end of the hall. This was avery quiet location."