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Comfort Suites University Area

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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Jasonville, Indiana
Reviewed 2 days ago NEWvia mobile

Welcomed at front desk by Clare with kind , courteous,and informative service! You really have a great employee! I also enjoyed breakfast and the fact that the hotel offers a free shuttle! Thank you! -Jason Castle

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Helpful?
1Thank bulldogfan46
Adrian, Michigan
Reviewed 1 week ago

This is an above-average "average" hotel. What I mean is that guests really do get more than one would expect at this price point. The hotel was clean, up-to-date, and conveniently located. The staff was excellent, and I want to especially note the outstanding service of Kerrin and Stephanie, both of whom went above and beyond in their customer service...

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Helpful?
1Thank ovid517
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking time to review our hotel. It is great to hear the feedback about our staff and facilities. We will make sure that Stephanie and Kerrin are personally recognized on their efforts. We look forward to seeing you again soon.

South Padre Island, Texas
Reviewed 2 weeks ago

Great staff from the desk to house keeping. Lacy at the front desk made sure I received all the accommodations I asked for, this doesn't sound like a big deal but you'd be surprised. The rooms are large, very spacious, with a furnished "living room" area (love seat, coffee table and lounge chair). This is better than many 4 star...

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Helpful?
1Thank TravelBoi33
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking time to review our hotel. We strive to offer value at an affordable price. We are excited to hear about your feedback and will pass this on to our staff. We will make sure to acknowledge Lacy for her hard work and recognition. We look forward to seeing you again soon.

Reviewed 2 weeks ago

Great room and wonderful service. Front desk service was wonderful. Very helpful when we checked in. Worked with us to get first floor. This helped with our bikes. Breakfast was good. Nice pool and hot tub. Also like the sauna.

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Helpful?
1Thank Susan B
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. We love to accommodate and take care of our guests and our four legged furry friends. We strive to offer great service to all of our guests and the staff is going to be excited to hear about your review. We value you feedback and look forward to seeing you again soon.

Fort Wayne, Indiana
Reviewed 4 weeks ago

i travel for work and live in a different hotel everynight. comfort suites university area is a very nice hotel. the rooms are very clean and spacious, Karin at the front desk is awesome and quick to take of your needs, breakfast is amazing. i will be back when passing thru

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Helpful?
2Thank KSchweyer
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking time to review our hotel, and more specifically recognize Kerrin. Positive feedback encourages our staff to continue in the right direction. We value your time and look forward to seeing you again soon.

Reviewed 4 weeks ago via mobile

After traveling for 12 hours, these two amazing women welcomed my son and I with open arms. They got us checked in, helped us arrange for pizza, and then brought it to our room when it arrived. We are so grateful for their hospitality.

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Helpful?
1Thank Mark M
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking time to review our hotel. We value your feedback and will share with the staff. Kerrin and Clare will be excited to hear how they impacted your stay. We look forward to seeing you again soon.

South Bend, Indiana
Reviewed 15 January 2017

Clean,affordable, a couple of front desk employees are really helpful when it comes situations that arise. Kerrin and Clare assisted when our company had to go on emergency damage repair and helped shuffle things to help when we returned

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1Thank darcksoul73
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. It is great to hear how Kerrin and Clare went that extra mile to make things happen. Positive feedback is great to hear as it encourages our staff in the right direction. We value your feedback and hope to see you again soon.

Grand Rapids, Michigan
Reviewed 14 January 2017

We enjoyed our stay for a military event at the hotel. The room was clean and spacious. There was an error with our reservation and I spoke to Claire and she graciously refunded our money the same day. Also, the breakfast is great with alot of options! We will be back!

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1Thank norlander1
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about Clare and the hotel. We value your feedback and hope to see you again soon.

Reviewed 7 January 2017 via mobile

I needed a last minute hotel room but wanted more than a standard Queen room. Their Queen Suite was great. Nice size with a quarter wall divining the sleep area from the couch/desk/coffee table area. The room included a small fridge and coffee maker. They provided extra outlets to charge all needed devices. The bathroom was large. I was in...

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1Thank Always_local_food
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about your stay and experience. The staff will be excited to read your review as positive feedback encourages our staff to move in the right direction. We look forward to seeing you again soon.

Lake Villa, Illinois
Reviewed 6 January 2017

This is an older motel, but in pretty fair shape. The one thing I can mention that was not pleasant happened when we got off the elevator on the 3rd floor at about 11 pm. The smell of smoke was very strong, but thankfully not in our room. I mentioned it to the front desk the following morning thinking that...

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Helpful?
1Thank Toby W
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for reviewing our hotel. I apologize about your experience and assure you that we will investigate the smoking room. We are 100% non smoking and charge fines with guests who smoke. Thank you for your feedback, we hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites University Area

Address: 52939 US 933 North, South Bend, IN 46637
Region: United States > Indiana > South Bend
Price Range: $135 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University Area 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are large and sunny”
 of 5 bubbles norlander1, 13 Jan 2017 | Read review
“Maybe smoking on floor 3.”
 of 5 bubbles Toby504, 5 Jan 2017 | Read review
“Book early if you're going to attend a football game in SB”
 of 5 bubbles Hokie67, 20 Nov 2016 | Read review
“Rooms on floor 3 were nice”
 of 5 bubbles Luluflies, 25 Sep 2016 | Read review
“Football rates start on Fri eve instead of Thurs like some in the area.”
 of 5 bubbles nauticalabc, 13 Sep 2016 | Read review
5 of 5