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BEST WESTERN Classic Inn

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350 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Classic Inn
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Showing 350: English reviews
Gales Ferry, Connecticut
Reviewed 4 August 2016

A good Best Western. Tabetha, who checked me in, was delightful, helpful, happy, and able to handle multiple issues at once, including a call from a guy who didn't know where he was. The room was clean, the bed sleep-inducing, the shower hot enough. The hotel allows dogs and I met some nice ones. Breakfast was good, and included bacon,...

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Helpful?
Thank carrieBjacobson
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Raleigh
Reviewed 3 August 2016

Easy access on and off the interstate and they provide large truck parking. Nice place to stay. Breakfast options are good. Love having inside corridors as it is much less noisy than outside corridors. Cracker Barrel is convenient and a good place to eat.

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Helpful?
1Thank CooksCorner
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in...

Ohio
Reviewed 3 August 2016

We stayed at this location on a Saturday night, after spending the day in Richmond. the young man at the Front Desk was very friendly and helpful, answering questions about the area, and giving recommendations about some local restaurants we asked about. PROs--Room was clean and comfortable with microwave and frig. Other guests had pets, and this hotel seemed to...

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Helpful?
1Thank nova_jlba
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We will sure consider an upgrade on...

Reviewed 3 August 2016 via mobile

We chose this motel based on good reviews, this was our experience: We checked in after 14 hours on the road The first room had an intolerable foul odor We were given another room which did not smell fresh or clean, but was acceptable odorwise, however, the bathroom was not clean. Tired and exhausted, we just cleaned the bathroom ourself...

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Helpful?
1Thank Manfred R
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Owasso, Oklahoma
Reviewed 26 July 2016 via mobile

We stayed one night here with our 2 dogs. Very nice hotel and a nice place to stay with our fur-babies. Grass needed to be a little better maintained, but overall very enjoyable. Staff was nice. Breakfast was very good. Hotel was clean and well kept.

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Helpful?
1Thank steve113c
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing tripadvisor review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Pennsylvania
Reviewed 25 July 2016 via mobile

Just a stop over from Roadtrip. Hotel had a funny odor in hall and rooms. They do allow pets so maybe the cleaning products. Beds are very soft. Just seemed a bit worn but ok for a quick overnight. Front desk were very nice but breakfast hot items were cold.

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Helpful?
1Thank Anne8771
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Ukiah
Reviewed 14 July 2016 via mobile

It was overall a good hotel. Mostly friendly staff. It was clean and quiet. Beds were comfortable. It wasn't anything fancy but for the price it was a great deal. I was visiting and this hotel was also in a convenient spot.

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1Thank sharetham2016
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in...

Lynch Station, Virginia
Reviewed 11 July 2016

We were traveling to attend a high graduation of a granddaughter in Richmond, In. and needed a motel to stay one night. Using AAA the Best Western Classic Inn was available for the night and had a rate that was cheaper than other motels in the area. The room was very comfortable and we had a great nights sleep. The...

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Helpful?
1Thank DLSheets
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in...

Magnolia, Delaware
Reviewed 2 July 2016

The first room we were assigned had an extremely strong, perfume or incense smell and the beds were mushy. The manager and his wife brought us around to several other rooms. All of them had mushy mattresses, so we chose the one with the least perfume smell. They said it was their cleaning products. I had the worst night's sleep...

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Helpful?
1Thank Maria S
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

Guest Satisfaction is our first priority. we sincerely apologize that your stay with us was not the best, our housekeeping department has been informed of your concern, we are very thankful that your concern was brought to our attention and we will work hard on improving service to satisfy and accommodate all our guests. sincerely, Sam (GM)

Cincinnati, United States
Reviewed 26 June 2016

It was a good value for my money. It was very clean, the staff was very helpful, it has a nice pool, and a reallg good breakfast! It's in a very convenient location to I-70 and other major highways, and is within walking distance of restaurants, etc. I would highly recommend this hotel for somebody traveling alone, or with a...

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Helpful?
1Thank Joel B
abigale b, General Manager at BEST WESTERN Classic Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about BEST WESTERN Classic Inn

Address: 533 W Eaton Pike, Richmond, IN 47374-2641
Region: United States > Indiana > Richmond
Price Range: $118 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Classic Inn 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Richmond
Richmond Best Western
Hotel Style:
#2 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Classic Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Classic Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you smoke try to get a room toward the west side of the hotel. Easy access to the security door for the smoking area”
 of 5 bubbles P4873RTmikew, 24 Oct 2016 | Read review
“Queen size beds are great.”
 of 5 bubbles DLSheets, 10 Jul 2016 | Read review
“Ask for a first floor, no elevator to work with.”
 of 5 bubbles JackL448, 10 Jun 2016 | Read review
“We were located on the south side of the hotel. Glad it faces the woods.”
 of 5 bubbles 292carolc, 12 May 2016 | Read review
“Rooms on the south side you hear the train that travels past the hotel; but it really didnt bother at all....”
 of 5 bubbles DLewis_10, 10 Apr 2016 | Read review
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