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Holiday Inn Express Portage

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Holiday Inn Express Portage
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124 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Reviewed 21 January 2017 via mobile

We stayed here with our two dogs, a toddler, my husband and myself. Upon check in, the two ladies upfront, Collette being one of them, were very sweet. She called after we got settled to see how our room was. The room was clean and pretty quiet. The breakfast was great! We had been traveling from Anchorage in our SUV,...

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Helpful?
Thank Krista W
New Jersey
Reviewed 4 December 2016

Haven't stayed at a Holiday Inn in about 20 years, so wasn't sure how it would be. Also this is first trip with a pet so additionally wasn't sure what to expect. Turns out this was a wonderful stay. It is definitely pet-friendly. No one batted an eye when my German Shepherd walked in. Really appreciated that. Most hotels have...

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Thank AnnNJ2013
Camden, New York
Reviewed 16 November 2016

The rooms are well lit, clean and well cared for. The help were all really efficient and made me feel welcome. The best part is they start their really well appointed breakfast at 5 am so you can get up and get on with your day.

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Thank Roy D
Ottawa, ON
Reviewed 22 September 2016 via mobile

The room worked out to $186 American with the $35 pet fee and taxes on both the room and the pet fee. Normally we leave a tip for cleaning staff, but not when pet fees are so expensive. The free breakfast was not very appetizing. The room was clean and the bed fairly comfortable. This was the most expensive hotel...

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Helpful?
Thank AlmaFudd
IHGService, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear AlmaFudd, Thank you for staying at the hotel and submitting the review. I am pleased to note that you liked the room cleanliness and bathroom amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that the...

Boston, Massachusetts
Reviewed 17 September 2016

Reasonably modern. Simple check-in. There were some families using the pool which we didn't need to as we wanted to go straight to sleep in the large, comfortable bed. Wifi worked well, bathroom was clean. All in all, a great value option. The only negative to me was the breakfast. Overcrowded breakfast room with insufficient seating and the food was...

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Helpful?
Thank Mike G
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear Mike G, Thank you for choosing to stay at the Holiday Inn Express Portage Location. As an IHG property we have a goal to be a great hotel guest Love. I do hope that you will give us another try in the near future. I am very sorry that our breakfast area was overcrowded, that is something that our...

Portage, Indiana
Reviewed 7 September 2016

The Manger Lori is the best I have seen in all hotels I have stayed at in last 25 years. Always friendly makes me feel at home and accommodates all my changes and any little thing. Tracey that does the breakfast is a pleasure to see first thing in the morning and sets the tone for the day she is...

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Helpful?
Thank dpeeler2016
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear dpeeler2016, Thank you for choosing to stay at the Holiday Inn Express Portage IN Location. I am very pleased that you have always chosen this location. As an IHG property we have a goal to be a great hotel guest LOVE. I am very glad that we were able to meet your expectations. All of us here at the...

Effingham, Illinois
Reviewed 3 September 2016 via mobile

First of all please understand, I travel a lot and to feel like home is a most! People need to take pride at their jobs. I checked out today from the Holiday Inn Express and the front desk clerk asked was everything ok? Well the room smelled like cigarettes and the floor need it vacuuming. Last night when we check...

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Helpful?
Thank Kathy S
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear Kathy S, Please accept my sincere apology for the lack of my acknowledgment of your presents and I assure you that I did not mean to over look your concerns or your comments about your stay. I am very sorry that you had to encounter your room smelling like cigarette smoke or that lack of housekeeping cleanliness issues all...

Texarkana, Texas
Reviewed 31 August 2016 via mobile

Lol. Been awhile since ive been given a room with a hot tub in it. And this was in by the bed :) The staff were excellent and extremely nice. The room was clean and quiet. I was on first floor and never heard anyone above me. The hotel is older. This is evident by the carpet and tile around...

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Helpful?
Thank thestarfinder
Lori Z, Front Office Manager at Holiday Inn Express Portage, responded to this review

Thank you thestarfinder from TexArkana for your wonderful comment! We are glad you had a good stay and enjoyed the jacuzzi tub! We strive everyday to be a great hotel that guests love! We love making our guests feel special and comfortable. We are working with our wifi service to prevent outside access to the wifi. Please have a very...

Chicago, Illinois
Reviewed 8 August 2016 via mobile

It's due for some investment as it is a bit outdated compared to other HI Express hotels. That doesn't mean it's bad, just showing its age. Plus the walls are very thin so be prepared to hear neighbor's coughing, loud TV's and alarm clocks. Standard breakfast etc

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1Thank Matt C
IHGService, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear Matt C, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We regret to know that you found our hotel be dated. We would also like to apologize for...

Edgewood, Kentucky
Reviewed 3 August 2016

My daughters and I enjoyed our stay at Holiday Inn Express. Our room was clean and comfortable. Colette and Porsha at the front desk were very helpful.They helped us locate good places to eat and the nearest pharmacy when one of my daughters had sunburn. Lori, the general manager was very helpful in helping us get to the beach and...

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Helpful?
Thank Sharon W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the always-accommodating Holiday Inn Express® Portage hotel, the premier destination for practical travelers who want a more comfortable and convenient stay in Portage. The hotel's location places guests just around the corner from a wealth of attractions and area businesses, and our friendly staff are always ready to welcome you with great service and a smile! ... more   less 

Additional Information about Holiday Inn Express Portage

Address: 2323 Willowcreek Road, Portage, IN 46368
Region: United States > Indiana > Portage
Price Range: $137 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portage 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the second floor around room 224 are quiet, they face a residential area”
 of 5 bubbles sharonwY2485YF, 2 Aug 2016 | Read review
“Ask for a room at the back. Nice and quiet residential neighborhood behind hotel.”
  • Dust in ventilation
 of 5 bubbles LCMey, 19 Jan 2015 | Read review
“All the rooms in this hotel are quite good. most have been refurbished recently”
 of 5 bubbles dougj589, 7 Jan 2015 | Read review
“We were pleased with our room - don't need anything fancy, just nice and clean and comfy. It is fairly close to a train crossing, but hubby loves trains, so that's no problem at all and the trains were not obtrusive.”
 of 5 bubbles PattySGRITS, 11 Nov 2014 | Read review
“Pool is in the center of the hotel yet is well muffled.”
 of 5 bubbles RodV877, 7 Jul 2014 | Read review
5 of 5