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Best Western Plus West I-64

Expedia.comUSD 93*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 130*
USD 93*
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USD 94*
USD 94*
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Best Western Plus West I-64
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395 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Baton Rouge, Louisiana
Reviewed today NEW

Four of us girls stayed here for the Kentucky Derby. We were pleasantly surprised at the roominess, cleanliness and above all, the wonderful service we were given by the staff! A particular standout was Bruce. He not only helped us with our luggage, ice, extra hangers, transportation suggestions, but continued to check on us throughout our four day stay. Bruce...

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Helpful?
Thank graham6215
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

We absolutely loved our stay here. It's only about 5 minutes from downtown Louisville, which is great. The hotel was very clean. Our room was big and comfortable. The breakfast was also fantastic. They had biscuits and gravy, bacon, potatoes, waffle bar, yogurt bar, make your own breakfast tacos, plus all the usual fruit, toast, etc. I want to especially...

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Helpful?
Thank Amanda M
About Hotel's Favourite Review
Theresa J, General Manager at Best Western Plus West I-64, responded to this review

Thank you so much! We are glad you were with us as a guest and that you enjoyed the ease and proximity we provide to downtown. We hope to see you again soon!

Hammond, Indiana
Reviewed 2 days ago NEW

when we arrived we got a room key and went to the room which was not cleaned. so we returned to the front desk and got another room that was clean. the room pictures on the wall were new but the carpet was worn out by the door. the beds were hard and we both tossed and turned and did...

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Helpful?
Thank Ilene B
Saint Clairsville, United States
Reviewed 2 days ago NEW

Friendly staff. Fast check-in and check-out. Did not use indoor pool but it looked nice enough. Breakfast was good. Bed was comfortable and Wi-Fi worked without issue. Small refrigerator in room was appreciated. Will stay here again the next time I'm in New Albany.

Review collected in partnership with Best Western
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Thank robertcG5717HL
Cincinnati, Ohio
Reviewed 3 days ago NEW

Up to date in a great location and an excellent value. Easy access to the expressway. Quiet. Easy access to great restaurants in both New Albany and Louisville. Pleasant staff. One of the most comfortable beds we've had in a lot of hotel stays.

Review collected in partnership with Best Western
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Helpful?
Thank Kent K
Greenville, South Carolina
Reviewed 1 week ago

From the check in to the check out this was the friendliest hotel I've ever stayed in! If I passed anyone from the maintenance man, the cleaning crew, the front desk to the breakfast room hostess they all spoke to me every time they saw me and made me feel so welcomed! I think it also carried over to those...

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Helpful?
Thank p t
Feeding Hills, Massachusetts
Reviewed 2 weeks ago

Excellent hotel, we picked our hotels as we traveled south. We had not stayed in Best Westerns for many years we felt the quality had declined through the years. At a suggestion of a friend we looked into the Best Western Plus, what an uncovered gem. The staff, the grounds, and the amenities are a big plus. We have now...

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Helpful?
Thank boblap2013
Reviewed 3 weeks ago via mobile

Stayed here with friends for one night back in March. We were back in the area this past weekend and stayed here for a second time. Rooms were spacious and clean. We stayed in room 205 this past weekend. Our room had a microwave, coffee maker, and refrigerator. Beds were very comfortable. If back in the area, we will definitely...

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Helpful?
Thank Danielle31514
Sydney, Australia
Reviewed 3 weeks ago via mobile

We stayed here when we were visiting Louisville. It's an easy drive into Louisville and Churchill Downs (we went to the Kentucky Derby's opening night). The staff, rooms and breakfast were nice. It was decent value but I'd bump it to 5 stars if slightly cheaper.

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Helpful?
Thank Tom S
Wichita, Kansas
Reviewed 3 weeks ago

This property is located just outside Louisville, and is a great value compared to Louisville prices. Room was very nice. Refrig was not working, but they promptly replaced. Our biggest problem was pool says indoor, but has exterior glass wall & is closed during storms. Juice ran out at breakfast & they didn't know how to refill.

Review collected in partnership with Best Western
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Thank T6732JKkimg

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only five miles from downtown Louisville, Kentucky, this newly renovated Best Western Plus offers convenient access to some of Indiana and Kentucky's finest attractions. Once known as a quaint, historic little river town, New Albany has flourished in the past few years. The downtown district has become the new hotspot with locally owned on trend restaurants and shops popping up continually. Now celebrating its 200th year, New Albany has come alive and is making its mark on the region. We are confident that leisure travelers will also appreciate our hotel's location near Louisville, home of the Kentucky Derby. Nearby family attractions include Extreme Park, Waterfront Park and Falls of Ohio State Park. Adults can spend an afternoon at Horseshoe Casino or enjoy a wine tasting at Huber's Orchard and Winery. River cruises offer a unique view of the city, so we suggest that you climb aboard the Belle of Louisville while visiting our New Albany, Indiana hotel. Because of our close proximity to Louisville, business travelers find the trip in and out of the city to be quite easy. Nearby businesses include Bass Pro Shop, Floyd Memorial Hospital & Health Services, UPS, the Kentucky International Convention Center and the Kentucky Fair and Expo Center. Our hotel also features excellent business amenities, such as three on-site meeting rooms and a 24hr Business Center. Committed to promoting higher education in the region, you will find the campuses of Indiana University Southeast, Ivy Tech, Purdue Technology Center, and the University of Louisville within minutes of each other. Unlike other hotels near Louisville, we offer New Albany's best indoor pool, which is a great place to relax after a long day of meetings or sightseeing. We hope our guests take advantage of our daily, complimentary hot breakfast buffet. Other amenities include free high-speed, wireless Internet and 24 hour business center. Book your next stay at the BEST WESTERN PLUS West I-64. ... more   less 

Additional Information about Best Western Plus West I-64

Address: 411 W Spring St, New Albany, IN 47150-3615 (Formerly Best Western Louisville West)
Region: United States > Indiana > New Albany
Price Range: $122 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus West I-64 2.5*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Louisville-Nw @ New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus West I-64 staff and other travellers.
4 questions
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Virginia
New Albany, Indiana, United States

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Questions? Get answers from Best Western Plus West I-64 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor near rear exit is very handy.”
graham6215, 26 May 2017 | Read review
“I've yet to find a really noisy room here, however, the rooms on the "Poolside" of the hotel seem to be a little quieter.”
pt946, 13 May 2017 | Read review
“Find a new motel,dont go here”
buddykittrell, 27 Feb 2017 | Read review
“there's an elevator on the end of the hallways, I'd recommend staying on an "end" room.”
ewok_girl3105, 20 Jan 2017 | Read review
“any room is great because of the cleanliness ans employies are friendlly so your happy anywheres in this hotel”
charlottewilburn, 11 Nov 2016 | Read review
5 of 5
Expedia.com
USD 93* /night
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Orbitz.comUSD 94
Hotwire.comUSD 94
HotelQuicklyUSD 130
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*Disclaimer
Prices are for 1 room, 2 adults
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