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BEST WESTERN PLUS West I-64

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363 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Reviewed 1 week ago via mobile

great room, good price. Pool was super big, clean and warm .Disappointed that there was No hot tub Breakfast was A Plus!!!! Great staff. Fast, easy check in and check out. Felt very secure. we had a great time and would definitely go back.

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Helpful?
Thank loriaplin
Dresden, Tennessee
Reviewed 1 week ago via mobile

This hotel is an excellent value. The staff from the front desk to maintenance were friendly and very helpful. Rooms were clean, newly updated, and very comfortable. Breakfast buffet had many choices and was very good. Highly recommend this hotel.

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Thank 698katherinew
Danville, Kentucky
Reviewed 4 weeks ago

this hotel has the nicest most friendliest staff i've ever encountered front desk person Tina was so helpfuff with restrants ,direrctions, and entertainment in the area we enjoyed our walks to the river thanks to Tina she was very porfessionall and intuitive and the maintance, groundsman , Bruce, a very interesting man, with great conversations and he keeps your facilitiy...

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Thank charlottewilburn
Noblesville.Indiana, United States
Reviewed 22 October 2016

Haven't stayed at this Best Western before, thought we'd give it a try on way home from Florida. Some difficulty finding hotel with all the highway construction in the area. Worth the trouble. Pleasant, friendly staff to greet you as you enter lobby. Efficient check in. Rooms a little small, as with most hotels in a city. Room was clean...

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Thank Barbara R. W
Osgood, United States
Reviewed 21 October 2016

Front desk associates and the lady taking care of the breakfast were very professional and helpful. The beds were very comfortable and the room was very clean. The shower was very nice with very good water pressure and a large shower head. The swimming pool is very large and clean.

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Thank David B
Shelbyville
Reviewed 11 October 2016

Very great experience. The only minor issue was the cleanliness of the room... Tiny things really and the room smelled a little musty from water getting on the carpet from the large hot tub. Breakfast was really good honestly and we will be back.

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Thank Steffanie K
Reviewed 26 September 2016

We absolutely loved our stay here. It's only about 5 minutes from downtown Louisville, which is great. The hotel was very clean. Our room was big and comfortable. The breakfast was also fantastic. They had biscuits and gravy, bacon, potatoes, waffle bar, yogurt bar, make your own breakfast tacos, plus all the usual fruit, toast, etc. I want to especially...

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Helpful?
Thank Amanda M
Theresa J, General Manager at BEST WESTERN PLUS West I-64, responded to this review

Thank you so much! We are glad you were with us as a guest and that you enjoyed the ease and proximity we provide to downtown. We hope to see you again soon!

Leominster, MA
Reviewed 20 September 2016

First time in this city/town, room was very crowded but ok for one night's stay. Price was good too. Decor was very nice. Beds were good. There was a round table in the room which took up a lot of room, a square or oblong would be better in order to move around. If we knew what our view would...

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Thank suleek
Theresa J, General Manager at BEST WESTERN PLUS West I-64, responded to this review

Thank you for staying with us and taking the time to write a review. As a frequent traveler myself, I would have been disappointed as well. Please accept our apologies for your experience and don't ever hestitate to ask for another room! We are hear to take of you!

Milan, United States
Reviewed 13 September 2016

Great breakfast and nice pool for kids staff very pleasant when checking in, Great location to down town also nice off street parking well worth the price. pool is indoors and out of weather so no need to worry about rain , big breakfast area with all the fixens

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Thank George C
Theresa J, General Manager at BEST WESTERN PLUS West I-64, responded to this review

George- Thank you for the feedback! It was nice to hear that your family enjoyed the hotel especially the little ones!!

Reviewed 13 September 2016 via mobile

Breakfast is always wonderful Lisa makes everyone welcome and is very accommodating I've been here off and on for 2 months always look forward to breakfast w lisa. Breakfast always consist of a full menu. Love the fact there is always fresh fruit,yogurt,waffles,and juice. Lisa is always friendly and helpful to everyone.

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Helpful?
Thank crazygma
Theresa J, General Manager at BEST WESTERN PLUS West I-64, responded to this review

I appreciate your feedback about our breakfast. Lisa loves what she does and enjoys taking care of our guest especially those who call us their second home. Thank you for choosing us when staying in New Albany.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located only five miles from downtown Louisville, Kentucky, this newly renovated Best Western Plus offers convenient access to some of Indiana and Kentucky's finest attractions. Once known as a quaint, historic little river town, New Albany has flourished in the past few years. The downtown district has become the new hotspot with locally owned on trend restaurants and shops popping up continually. Now celebrating its 200th year, New Albany has come alive and is making its mark on the region. We are confident that leisure travelers will also appreciate our hotel's location near Louisville, home of the Kentucky Derby. Nearby family attractions include Extreme Park, Waterfront Park and Falls of Ohio State Park. Adults can spend an afternoon at Horseshoe Casino or enjoy a wine tasting at Huber's Orchard and Winery. River cruises offer a unique view of the city, so we suggest that you climb aboard the Belle of Louisville while visiting our New Albany, Indiana hotel. Because of our close proximity to Louisville, business travelers find the trip in and out of the city to be quite easy. Nearby businesses include Bass Pro Shop, Floyd Memorial Hospital & Health Services, UPS, the Kentucky International Convention Center and the Kentucky Fair and Expo Center. Our hotel also features excellent business amenities, such as three on-site meeting rooms and a 24hr Business Center. Committed to promoting higher education in the region, you will find the campuses of Indiana University Southeast, Ivy Tech, Purdue Technology Center, and the University of Louisville within minutes of each other. Unlike other hotels near Louisville, we offer New Albany's best indoor pool, which is a great place to relax after a long day of meetings or sightseeing. We hope our guests take advantage of our daily, complimentary hot breakfast buffet. Other amenities include free high-speed, wireless Internet and 24 hour business center. Book your next stay at the BEST WESTERN PLUS West I-64. ... more   less 

Additional Information about BEST WESTERN PLUS West I-64

Address: 411 W Spring St, New Albany, IN 47150-3615 (Formerly Best Western Louisville West)
Region: United States > Indiana > New Albany
Price Range: $122 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS West I-64 2.5*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Louisville-Nw @ New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS West I-64 staff and other travellers.
3 questions
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Virginia
New Albany, Indiana, United States

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Questions? Get answers from BEST WESTERN PLUS West I-64 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room is great because of the cleanliness ans employies are friendlly so your happy anywheres in this hotel”
 of 5 bubbles charlottewilburn, 11 Nov 2016 | Read review
“Don't want room 120”
 of 5 bubbles dennisl533, 11 Jul 2016 | Read review
“You could ask to be on the non-freeway side. It might help.”
 of 5 bubbles 188tom, 28 May 2016 | Read review
“I would choose another hotel rather than this one!”
 of 5 bubbles VickiA156, 6 Apr 2016 | Read review
“First floor was a little noisy as the hallway is not carpeted.”
 of 5 bubbles gregoryw56, 6 Oct 2015 | Read review
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