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Comfort Inn & Suites

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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Ann Arbor, Michigan
Reviewed 3 weeks ago

Our room was clean, spacious and the bed very comfortable. The staff were courteous and efficient. The breakfast was standard fare for this type of operation. One question that I had though was why the breakfast hours were not extended on the weekends. It seems to me that cutting it off at 9:30 AM was a bit early!

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Helpful?
Thank michigantraveler2016
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your Baseball Roadtrip. I hope all went well for the team. We greatly appreciate the kind words about our clean and spacious rooms and also our staff. I know everyone works very hard to making sure the hotel is nice and clean at all times and treat everyone that comes here...

Rochester, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Very comfortable bed and sheets. Room was very clean and spacious. I forgot a razor and asked if I could purchase one. They cheerfully gave me one for free. While the razor was awful, I thought the way they handled it was exceptional. The checkout was also very pleasant and friendly.

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Helpful?
Thank indofresh
About Hotel's Favourite Review
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us here at the Comfort Inn & Suites during your visit to the Muncie area. Please accept my sincere apologies on our razors. We greatly appreciate the kind words about our clean and spacious rooms and also on our staff. Our staff works very hard at taking care of every single person that...

Anderson
Reviewed 4 weeks ago

Clean room. Just needed comfortable chair or place to sit in room. Breakfast was OK but not great.Good average priced motel. Day desk clerk was confused but nice. Night clerk was very helpful. Would stay again.

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Helpful?
Thank Cathie C
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to Muncie. We greatly appreciate your business and your feedback is very important as well. Please accept my sincere apologies on not enough seating in the rooms. I know we have rooms that have a sofa in them and the rooms that do not have sofas have a chair...

Reviewed 27 December 2016 via mobile

First of all the room we had looked like amateurs did the wall paper work. Light above bath sink wasn't centered. Housekeeping a couple times forgot to replace towel to step out on. Faucet and sink never looked cleaned. Breakfast: worst powdered eggs ever! Weird round disc shaped bacon. Think it was bacon. Worst orange juice. Not recognized as Diamond...

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Helpful?
Thank shortiegc
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area. Please accept my sincere apologies for this inconvenience. I will take this to our maintenance and our housekeeping that way we improve on this. I guarantee that this won't happen again. I'm very sorry that this occurred and we look forward to earning a second...

Reviewed 16 November 2016 via mobile

Clean place with friendly staff. Nice beds with a variety of pillows, so they have one that will fit you. Very comfortable. With a good breakfast Compared to other rooms in the area this is a good middle of the road price point

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Helpful?
Thank Tim L
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us during your visit to the Muncie area and thank you for your feedback. I'm happy to hear that you enjoyed our comfortable clean rooms and our comfortable beds. I'm also happy to hear that you really liked our variety of pillows. We have soft and firm pillows on all of our beds so that...

New Port Richey, Florida
Reviewed 14 November 2016

Comfortable clean rooms. Typical Comfort Inn. Breakfast eggs not so good, almost grainy. Other items OK. Toasted bagel good along with Greek yogurt. Had instant oatmeal and waffles. Family friendly. Do not go during Ball State homecoming if you want quiet.

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Helpful?
Thank Steve K
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us here at the Comfort Inn & Suites. We not only appreciate your business but appreciate your feedback to find out what was great about your stay and if anything was wrong on how to fix it so it doesn't happen again. Please accept my sincere apologies for failing to meet your expectations...

La Crosse, Wisconsin
Reviewed 17 September 2016

The room and bath were both neat and clean. The bed was very comfortable. Breakfast selections were a bit less than expected. Staff was not overy friendly. This property is nearly as nice as the Hampton Inn across the street where I stayed the week before. But the rate at the Comfort the night I stayed was about 30% less...

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Helpful?
Thank B W
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area. We greatly appreciate all feedback and will work very hard at making the improvements suggested above. Please accept my sincere apologies about the breakfast options and the front desk attitude. These are things I will work on to make your next stay a better stay....

Maineville, Ohio, United States
Reviewed 4 September 2016 via mobile

Hotel is clean and comfortable. Our visit started out pleasant until room 301 showed up. It was a room full of kids who jumped off the furniture and ran at high speed for hours (still happening as I write this). The front desk clerk told them at least twice to be quiet. He said he could see the children jumping...

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Helpful?
Thank Eileen M
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your trip to the Muncie area. I'm very sorry to hear about your neighbors being really loud during your stay. Please accept my sincere apologies about that. I'm glad to hear that our hotel was clean and comfortable during your visit. I will make sure next time you visit us you...

Beverly Hills, California
Reviewed 20 August 2016

We have family in Muncie and always stay at this hotel. The suite rooms are big and comfortable. It's not a luxury stay, but a very nice stay and we never have a problem here (we've stayed at this hotel at least 5 or more times now). I would highly recommend them above any other hotels nearby, as we have...

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Helpful?
Thank RodeoDriveCA
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for always staying with us when you come to visit your family in town and we hope those visits are enjoyable. We greatly appreciate the kind words that you have said about our hotel and staff. My staff works very hard and making this hotel as clean as possible and making sure every guest is treated like family...

Portage,IN
Reviewed 9 August 2016

Not worth the price in Muncie, IN. Thought I'd be safe spending $159 a night, but not so. Sure the room looked ok, but hit with an overwhelming musty smell in the room everytime we walked in. Nice bathroom---great shower---clean. Beds were good. Lots if pillows. Breakfast was so sad...could have been the worst eggs and sausage I've ever seen....

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Helpful?
Thank hoosierref
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm very sorry that we did not exceed your expectations for your stay. I apologize about the musty smell that occurred in your room and that we failed for your expectations in our breakfast. Please accept my sincere apologizes. The rate that you paid was one of the lowest rates in the area during your stay. I'm glad that you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Brand new hotel, featuring, Free continental breakfast & coffee, Free wireless high-speed Internet access, Indoor heated pool, Guest exercise room, All Non-Smoking rooms, Guest laundry, and many more amenities. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3400 N Marleon Dr, Muncie, IN 47304-7806
Region: United States > Indiana > Muncie
Price Range: $108 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 48
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Muncie
Comfort Inn Muncie
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Huron, South Dakota, United States

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A great hotel - get one of the suites - big and comfortable!”
RodeoDriveCA, 19 Aug 2016 | Read review
“away from elevator on second or third floor”
KimChi606, 27 Jun 2016 | Read review
“Northwest side of hotel is good if you don't have to rise early. Sun stays on other side of the hotel and it remains dark until around 8AM.”
Mannynjim, 29 Sep 2015 | Read review
“We stayed in 216 - at the end of the hallway by the stairs. It didn't both me at all to be by the stairs as I'm an early-riser - but if you are wanting to sleep in - please note that many guests do use the stairs and you can hear them coming up and down. Otherwise - I'd say any of the rooms are very close to the breakfast area/pool, etc.”
toni_bond, 4 Mar 2013 | Read review
“We were in room 308. We had trouble with the rooom being on the warm side, but it was otherwise a nice, quiet, well appointed room.”
couplenindy, 30 Dec 2012 | Read review
5 of 5